Customer Testimonials
Needed an older bike checked out for my grandson. They were green and very reasonable. They were prompt and communicated when it was done . My son had done business with them before and recommended their shop. Would return anytime for new bike or repairs. Great local business
I needed a crank arm and pedal for my sons bike. I brought it in on a Tuesday evening and it was ready to be picked up by Friday afternoon despite needing to order the part. Staff members were friendly and helped me right away. The prices were good and even better for labor costs. I will go there again for bike repairs.
We love the Rockford Bike Shop. Great customer service, friendly staff and great mechanics. Would go no place else for bikes, service, supplies. And, gotta' love the dogs!
Sales and service are top notch. I will be a patron for many years!
Outstanding
Quick service, and friendly people. Right on time with service on.my bike
Expensive but quick and competent service!
Excellent selection, knowledge, and service that is unmatched anywhere else in town!
Craig has gone out of his way to help me and delivered my bike when it was done. Great friendly customer service.
Great service and friendly very knowledgeable bike staff Best in the area
Great service and better people.
Great people giving great service to make the cycling experience amazing! Keep it up!!!
Reliable service.
Friendly, helpful staff. They help you find what you want without any pressure.
I’ve been around to a few bike shops around the area and Craig at the Rockford Bike Shop by far knew the most about what my mountain bike needed to be back in tip top shape. I took my bike for a ride on the trails right after I picked it up from being serviced and it rode great. The gears were shifting super smooth and my breaks had the perfect tension.
Friendly services and good quality
Very helpful and knowledgeable. Fair prices.
Knowledgeable and fair.
The best service and knowledge in the area.
I love how knowledgeable and friendly everyone in the shop is. Kate is amazing!
great service, as always, guys. thank you very much.
Fast and fixed right on the first try
Fast, friendly turn around!
Excellent service!
Good selection of products and pricing was as good or better than on-line. Very knowledgable and helpful staff.
Love you guys
Fantastic experience every time I come in. Great people and service!
I had been looking for a wide seat for my bike and spotted it at your shop. Katie welcomed me and asked a few questions. Yup this is what I wanted. She suggested that I take pictures of my bike to make sure everything would line up. It does! Thank you Katie!
Love the selection of bikes and great help.
Great service