Customer Testimonials
Katie was incredibly helpful and knowledgeable in helping us find the right bicycle for our daughter. We'll be repeat customers!
Fast, friendly service! Rockford Bike Shop can’t be beat!
Fast turn-around on my bike additions. Thorough inspection.
Customer service and sales is always helping families in parking-lot help make correct bike selection.
Walked in (after several years of 'maintaining' my trusty offroad steed) looking for a 29er (no research or real idea of what to expect). Walked out happy with the guidance for the selection and am now riding it...very happy with everything.
- Trek is a great brand!
- Pricing seems reasonable (not great, but nothing is anymore).
- The people were very nice, didn't seem pushy, and could answer all of my questions.
- The shop had exactly what we were looking for in the color we wanted.
Great selection of products and very helpful people who work at Rockford Bike Shop
Everybody and everything!
Great service, knowledgeable, nice people. The basset hound is awesome, too.
RBS knows bikes…..active riders who provide great advice and talented service.
Employees are friendly and helpful also knowledgeable about the products.
Great work. Good communication
Fast and friendly
Quality bikes and friendly, knowledgeable service team.
Great customer service.
Great service!
Staff is very polite and professional.
Very friendly, great prices, and a great team!!
I brought in two bikes that hadn't been ridden in 20 years or more. They now work like new. Service was friendly and very competent. I knew my bikes were in good, knowledgeable hands.
Quick, informative, treats a customer like they are hte only peson in teh store...
I have known the staff at Rockford Bike Shop for many years. They are some of the best in the business. Their mechanics are very knowledgeable and friendly. I will be going back.
Great service, friendly atmosphere, very knowledgeable and timely on repairs. I also get my Basset Hound fix while I’m there! Katie and George and the crew do an excellent job! We have recommended them many times for new equipment and bike repairs.
They are delivered by cool people!
We walked in and got the bike that we wanted for my son quickly and with great service
Very friendly and helpful staff . I bought a mountain bike from them and had my road bike repaired. Both were excellent experiences.
Friendly service. Bassett hound greeters. Great product. Helped me out on the bike rack and understand its operation.
Bob was extremely helpful to resolve a seat post issue on my Trek E-bike. He took time to address the issue, identify a part failure and ordered new parts. The repair was completed within a week. Excellent service! I plan on being a return customer. Thank you!
The service was top drawer. Nice people and nice bikes !!!
I feel the staff is friendly and great! They make you feel like family. Mechanics are knowledgeable, willing to listen and educate. It's a enjoyable environment.
Friendly professional service.
They did a great job tuning up my bike.
Dogs greeting me at the door; that's #1. Plus, always receiving genuine and consistent trustworthy service. Rockford Bike Shop ROCKS!