Customer Testimonials
Well organized and efficient. Appreciate your service.
Great service and quick!
George was very helpful with the service he performed on my bike and was also very detailed in helping me understand what the problem with the bike was.
Very cool setting and the staff are all very helpful and friendly.
Always the best service every time I’ve taken my bike in.
Fast turn around on repairs. Very welcoming atmosphere with knowledgeable employees.
Best in West Michigan!
Great products and very friendly service.
Friendly staff always willing to help. Communication is commendable. Real riders with real experience.
Good selection of name brand products and reasonable prices. Assistance by Bob was great.
Staff is extremely friendly, great selection of bikes, accessories, nutrition, etc.
Actually, I should probably wait until I get my bicycle back from the shop and have a chance to test it out.
Great customer service, they go the extra mile to get you back on the trail!
Great service! Stopped in and got on the schedule, dropped my bike off that day and boom- it was done the next day!
I appreciate the thoroughness of the work and the bike looks great!
Bob in the service shop is an incredible asset.
Service personnel are execellent at what they do, knowledgeable and able to help on the spot, as always. I drive past 6-8 other LBSs to take my bikes to RBS in Rockford, and don't think twice about it.
Friendly, knowledgeable staff
Everyone is always super friendly and helpful, great products and service
Fast service and good prices
Service was quick and I received quick feedback about additional services needed. I would highly recommend the bike shop to anyone that needs their bikes worked on. Thanks for the help!
Bob was very knowledgeable with youth bikes! He answered all of my questions and helped find the perfect bike for my son.
New wheel fit well and working as it should!
This shop is staffed and owned buy knowledgable , experienced people. They are located conveniently near my neighborhood and carry solid brands.
We found the perfect bike for our son! Great service and helpful staff.
Seemed like a friendly place with a qualified staff. I was having a brake problem and they were able to get me in immediately and take care of my problem. Thanks so much!
Very friendly and willing to help with most any request.
Very happy with how fast my service was done. Judging by the large amount of volume I saw, quite frankly, I didn’t expect my tune up to be completed for a week. Job well done !
The shop is very attentive to our needs-whether it’s picking out a new bike or fixing a problem. We are so grateful for their commitment to the biking world!
I like that the business is locally owned and operated; the staff is extremely knowledgeable and very helpful whether you are an experienced rider or novice.
Friendly service, don't upsell. Upfront about how long repair/service will take. I love the communication when extra is necessary and when the job is complete.