Customer Testimonials
Great people offering amazing service!! RBS has always been able to deliver above and beyond service for my family and friends. I would highly recommend them to anyone looking for a bike shop from beginner to expert.
Always friendly and very helpful. Never disappointed
Rockford bike shop is great. Friendly service with quality bike mechanics. I know I'm getting the best service for my bike there. A beautiful, convenient new shop makes it a fun place to visit. Thanks George, Kate, and Craig for all the years of service. Keep up the good work.
The staff is great! All very friendly and helpful every time you walk in the door.
On a very busy day, they had a bike built up and ready to go in 2 hours for my kiddo. Absolutely made his weekend. Thanks again!
Katie was friendly and helpful outfitting my Trek e-bike.
Outstanding customer service!
Quick turnaround and helpful staff
Fixed a bit of complicated problem for me and kept me informed during the process
Great people who provide good information in a friendly, practical way, without trying to push you into buying. I appreciate that, and will be in to buy my next bike.
They pay attention to the details. Relational at the shop as well as professional when providing their services.
I came back to Rockford Bike because George helped me take care of a gift for a good friend last year. I am happy to support a local company.
You have the best top of the line.
Very fast and great communication. Reasonable prices. Very satisfied.
My favorite bike shop hands down!
Nice people
Very helpful staff!
Customer service was excellent!! Repair shop prices were great and service was fast. I drive over an hour just for the customer service experience.
Friendly kowledgeable staff. Competent service technicians.
Friendly service
Flexible with issues
Honesty
Great people, doing great work! I have always been satisfied with my purchase from Rockford Bike Shop!
Great customer service. Expert knowledge. Family feel.
Very knowledgeable, helpful and efficient. Appreciate the work you do. Under promised and over delivered. Thanks.
Very knowledgeable staff with a state of the art shop ready to cover all aspects of your cycling needs!
Bob is a trusted and thorough technician. Fast service.
Great people all around. Easy bike fix done promptly with great quality
Proximity to my home.
Product availability and excellent service!
Great service!
Friendly and informative! They took the time to answer all my questions, ordered the bike rack I wanted and helped me install it when I picked it up.
We find the Rockford Bike Shop to be team of people that take the time to do what is best for you. They will not upsell you on a product or service. They will treat you as a friend.