Customer Testimonials
Customer service was excellent!! Repair shop prices were great and service was fast. I drive over an hour just for the customer service experience.
Friendly kowledgeable staff. Competent service technicians.
Friendly service
Flexible with issues
Honesty
Great people, doing great work! I have always been satisfied with my purchase from Rockford Bike Shop!
Great customer service. Expert knowledge. Family feel.
Very knowledgeable, helpful and efficient. Appreciate the work you do. Under promised and over delivered. Thanks.
Very knowledgeable staff with a state of the art shop ready to cover all aspects of your cycling needs!
Bob is a trusted and thorough technician. Fast service.
Great people all around. Easy bike fix done promptly with great quality
Proximity to my home.
Product availability and excellent service!
Great service!
Friendly and informative! They took the time to answer all my questions, ordered the bike rack I wanted and helped me install it when I picked it up.
Excellent product knowledge and timely repair.
Rockford bike shop team did an incredible job of helping me pick the right bike model and size.
Very friendly and helpful
The Rockford Bike Shop has been my bike shop ever since moving to the Rockford area in 2014. This is their third location during that time and each move has been an improvement in space and looks. George and his staff have always been friendly and willing to help you with whatever your needs be, whether it be a purchase of an item or a repair. There isn't much of anything the Rockford Bike Shop can't help you with.
Work is done right and in a timely fashion, even if it's an unusual bike.
your local, and the time that I was was given for repairs was very reasonable and when I got the text notification letting me know my bike was ready I was pleasantly surprised how soon I was notified
Very friendly staff, even friendlier basset hounds😍
Quick and affordable
Craig is, was, and always will be the man!
Professional, clean, straight forward with quotes, know their business, honest.
Good customer service. Very helpful. Quick response on tune up of bike
great team
Work well done and good communication
Service was on point and timely, priced quite reasonably, and everyone in the shop was friendly.
I have been using Rockford Bike Shop for several years and never have I been disappointed with the quality of their service or the turn around time of those services being completed. I go here for both their attention to detail, reliable repairs / maintenance and to visit with Jolene....honestly mostly Jolene. To be honest it was the pictures of the bassets on either Facebook or Google Reviews that initially caught my attention / motivated me to choose this shop.
...and the shops atmosphere / down to earth / chill staff make it a fun visit that I look forward to making each spring.
Very helpful staff!