Customer Testimonials
I like the variety of nutrition options available in the store. I’m looking forward to them expanding their selection of clothing items (especially women’s).
George was very helpful immediately looking at our bikes the week of Iceman for small adjustments and giving us insight into the race!
RBS has super knowledgeable and proactive mechanics throughout its ranks, there is always a true expert there to guide me through a maintenance or repair decision. And George and Katie make me feel like part of the family, the shop has a great vibe.
I love the communication
Quality of product and good service.
Friendly staff. And love our Trek E bikes
Easy to get to! Very pleasant and friendly.
Made my bike too fast I crashed so hard!
Friendly and knowledgeable people.
High quality and great service
the sales guy Bob was very helpful and kind, he took the time to give good advice and information on riding my new bike. I love my new red and blue bike and would highly recommend
this bike shop to everyone, thanks so much
First name removed (Newaygo MI)
Great selection and mechanics
Great shop. Fixed my issues promptly and for much less time/money than I expected
I enjoy the welcoming atmosphere and always know my bikes are in good hands at Rockford Bike Shop. Honest, fair pricing, reasonable turnaround times, and good communication. Glad to have my bike back out on the trails and riding as good as ever. Thank you!
Quality service. Reasonably priced. Friendly people and dogs 😀
I just started going here this year and it was my second time in. Repair guy was awesome and informative. Pricing was good. Short around time unlike summer time.
Friendly and thorough. . Very customer service oriented
Beautiful shop, very competant repairmen.
Got right in. The staff was friendly and helpful. I can confidently say "whatever it needs" and I know I will get exactly that.
Friendly staff and highly knowledgeable. Top notch mechanics providing high quality work and quick turn around time.
Staff knowledge and selection
I appreciate Bob because he respects my opinion about how my bike is functioning and his work always fixes the issue I have. He is a gem and asset to your business.
The people are great!!!
A great assortment of products in addition to carrying Trek bikes and other great brands.
You make it super easy to shop and get repairs done! Always fun. Always "can do". Always professional and helpful!
Always a standard of Excellence when it comes to maintenance and repairs.
Knowledge and experience that can't be matched. The only place I take my bikes.
Friendly staff with excellent expertise
I have worked with Speed Merchants now Rockford Bike Shop for 20 plus years and trust my bike in their hands for quality service
Excellent location, nice people working there who are very helpful.
Fast and affordable, fixed all issues and had bikes back in a couple days. Highly recommend