Guest Testimonials

Convenient, reliable, affordable, friendly

Convenient, courteous, reasonably priced, safe, close and quick.

It’s conveniently located throughout the dfw airport areas. I can just park and feel safe that my car is going to be there when I get back. Easy to find. Shuttle service is impeccable.

Very convenient with 4 locations to choose from. Plenty of parking options with coverd, uncovered, and valet. Very easy online booking and use the app for check in and check out. Super friendly staff. And the shuttle drivers are quick to pick up at your car. Easy pick up at the airport.
Shuttle drivers are wonderful. 🏆

It is easy to park and the drivers are right there to pick you up! Using the QR code is also so easy to check in and out. I appreciate the helpfulness of the drivers with my luggage.

The quickness to the airport and friendly staff

Friendly staff, efficient, plenty of parking.

Shuttle buses are always there, drivers are helpful and courteous.

Short wait for shuttles

Covered parking was great, shuttle service was fast and drivers were friendly.

Easy in and easy out. Busses are there immediately when you park

The service has been fairly reliable over the past. However, we have experienced some longer than normal wait times both at the parking lot as well as being picked up at the airport!

Some of the drive also need to be or mindful of their outer appearance and smell (please shower before coming to work).

With the construction, it is understandable of some of the delays. BUT, these delays have been going on for months. It seems to me that there is a lack of drivers or the company is cutting back on labor.

One of these two things is mostly truer than the other.

With competition increasing and with other parking options in the area one might start looking for alternative options if things don't get better soon!!

I tend to be loyal to a program unless compelled to change.

Have a Nice Day

It was very easy to use the bus drivers are amazing taking you luggage to your car. The only thing is I wish they would put a sign out by construction so we know where to turn! It is very hard to find witht the construction especially in the dark

Price

customer service was excellent. Our only negative. We had to wait for about 15 minutes to be picked up from our truck after we parked.

Prompt price is great

Usually prompt and convenient. Staff members are polite and considerate.

Easy to get to. Prompt helpful service. Good pricing.

Right off the highway. Lot is very secure.

Super easy entry with my phone. Found a quick spot to park and someone pulled up to pick us up!

The drivers are friendly, the service is convenient and the wait times are pretty short.

I was very confused by the new basic/standard options. When I went in the building to use the restroom, the building was messy as was the bathroom.

Easy site for reservation, on site check in. Booth attendant available for assistance, very helpful when an error regarding payment occurred when I exited.
Well lit parking, secure, safe.
Prompt shuttle service to airport (under 10 minutes when I arrived) and easy, fast pickup on return.
I've used Spot parking in past, will again.

It's very convenient. It saves you from the hustle, bustle and construction currently going on at the airport. Its far enough removed where you can just jump on the interstate and head home. The drivers are courteous and helpful with luggage. It can be pricey to start, but the incentives make up for that.

Fast reliable and good service

Very convenient and super quick pick up!

The app is very easy to use. The waiting time to be picked up at your car is generally short. How close to the airport thus location is.

Good price and great service every time

the driver loading and unloading my luggage Fast pick up to and from the airport

Convenient. Easy parking. Clean shuttles.

Quick, affordable, convenient.