The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   September 23, 2026 — Rated 10 out of 10 by H.F. Philadelphia - The Parking Spot South
What do you like about our services?

Arrived home at midnight from the west coast, The Parking Spot van was there when we exited from baggage claim. The driver helped with the luggage, which is always appreciated. When we go to the lot, the car battery was dead, and the driver retrieved a battery pack to jump start the car. Meanwhile, the lot supervisor stopped to see if we needed assistance and offered to get the battery pack, but we said the driver was already on that task. We were on our way within 10 minutes of arriving at out car. All-in-all, The Parking Spot price is right and the service is excellent.

Report a concern   September 23, 2026 — Rated 10 out of 10 by R.D. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

quick & efficient drivers

Report a concern   September 23, 2026 — Rated 10 out of 10 by J.G. Los Angeles - The Parking Spot Century
What do you like about our services?

The whole process is easy and the shuttles are frequent

Report a concern   September 23, 2026 — Rated 10 out of 10 by S.A. Orlando - The Parking Spot
What do you like about our services?

Assistance with luggage and prompt pickup

Report a concern   September 23, 2026 — Rated 10 out of 10 by G.I. Austin - The Parking Spot West
What do you like about our services?

Quick, easy and friendly staff!

Report a concern   September 23, 2026 — Rated 10 out of 10 by K.S. Dallas DFW - The Parking Spot South
What do you like about our services?

Convenient

Report a concern   September 23, 2026 — Rated 10 out of 10 by Beverly Mianzo Pittsburgh - The Parking Spot
What do you like about our services?

Fast, easy, friendly service. We haven’t ever had to wait long to return back to parking area. Such a appreciated convenience

Report a concern   September 23, 2026 — Rated 10 out of 10 by E.U. Los Angeles - The Parking Spot Century
What do you like about our services?

Management was very responsive to our concerns regarding shuttle schedule/timing. Not all companies would take the time to listen and respond to customer concerns.

Report a concern   September 23, 2026 — Rated 10 out of 10 by R.W. Salt Lake City - The Parking Spot
What do you like about our services?

Shuttle picked me up quickly from my car park so I could make my flight on time. On my return, I didn't have to wait long for shuttle to pick me up at the airport.

Report a concern   September 23, 2026 — Rated 10 out of 10 by Neil O'Donnell Dallas DFW - The Parking Spot North
What do you like about our services?

Ease of use and free car wash

Report a concern   September 23, 2026 — Rated 10 out of 10 by D.C. Phoenix - The Parking Spot 2
What do you like about our services?

Covered parking. It's quick and easy, as long as shuttles continue running like they have the last few months.

Report a concern   September 23, 2026 — Rated 10 out of 10 by Garrett Smith Houston Hobby - The Parking Spot
What do you like about our services?

The facility is in perfect area and all the people that work for SPOT are so friendly and nice. They go out of their way to help you

Report a concern   September 23, 2026 — Rated 10 out of 10 by D.K. Baltimore - The Parking Spot West
What do you like about our services?

Pickup and drop off at my car

Report a concern   September 23, 2026 — Rated 10 out of 10 by J.K. Pittsburgh - The Parking Spot
What do you like about our services?

Easy to find location. Wonderful shuttle drivers. Fast pick up at the airport.

Report a concern   September 23, 2026 — Rated 10 out of 10 by J.H. Atlanta - The Parking Spot 2
What do you like about our services?

Service has been great!

Report a concern   September 23, 2026 — Rated 10 out of 10 by P.C. Kansas City - The Parking Spot
What do you like about our services?

The convenience and, most of the time, the speed of being picked up and taken to the airport.

Report a concern   September 23, 2026 — Rated 10 out of 10 by Kathy Brown Dallas DFW - The Parking Spot North
What do you like about our services?

Easy to reserve, shuttles come quickly, staff are all great!

Report a concern   September 23, 2026 — Rated 10 out of 10 by S.L. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

ease of use

Report a concern   September 23, 2026 — Rated 10 out of 10 by John Pena Columbus - The Parking Spot
What do you like about our services?

Excellent service the spots are a little tight but very attentive on schedule wonderful unfortunately the pick up from the airport is not very clear but I think that's on the airport not actually the parking spot

Report a concern   September 23, 2026 — Rated 10 out of 10 by E.W. Denver - The Parking Spot South
What do you like about our services?

Easy access to Pena, always spots available and secure.
Drivers are top notch. Helpful, especially with families and kids, cheerful, fun, and SAFE!

Report a concern   September 23, 2026 — Rated 10 out of 10 by J.T. Hartford - The Parking Spot
What do you like about our services?

Everyone was friendly and efficient. Easy in and out experience.

Report a concern   September 23, 2026 — Rated 10 out of 10 by D.H. Charlotte - The Parking Spot
What do you like about our services?

I like the prices and the fast, efficient service of Parking Spot!

Report a concern   September 23, 2026 — Rated 10 out of 10 by J.I. Salt Lake City - The Parking Spot
What do you like about our services?

Love The Parking Spot.

Report a concern   September 23, 2026 — Rated 10 out of 10 by S.F. Denver - The Parking Spot West
What do you like about our services?

When you first took over USA Parking the service went from a 10 to a 2, the pricing went up 50% and I was looking at other options. Since that time the service is now back to a 10, but the pricing has increased significantly. For a couple (my husband and I) who both travel for work and to see kids located throughout the country, the costs are pretty high and trying to use the discounts is difficult. I do love the premium parking and thrilled that has been added giving us parking space numbers because trying to find the car has been hit and miss and once you are close to getting home after a long trip this is long and tedious.

Report a concern   September 23, 2026 — Rated 10 out of 10 by G.C. Chicago MDW - The Parking Spot
What do you like about our services?

Excellent service, super organized drop-off and pick-up! Very nice staff, and I would highly recommend it to everyone.

Report a concern   September 23, 2026 — Rated 10 out of 10 by T.C. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Easy and fast to park and exit the parking facility. The convenience of being dropped off at the terminal

Report a concern   September 23, 2026 — Rated 10 out of 10 by A.R. Atlanta - The Parking Spot Fly
What do you like about our services?

Reliable and easy.

Report a concern   September 23, 2026 — Rated 10 out of 10 by M.R.B. Newark - The Parking Spot Haynes
What do you like about our services?

Friendly staff, quick pick up/ delivery to and from the airport, safety for me and my vehicle.

Report a concern   September 23, 2026 — Rated 10 out of 10 by L.S. Baltimore - The Parking Spot North
What do you like about our services?

quick van pick up and location

Report a concern   September 23, 2026 — Rated 10 out of 10 by M.T. Phoenix - The Parking Spot
What do you like about our services?

Great personal service and easy in and easy out.


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