- Phone: (312) 453-1700
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Guest Testimonials
You all make it so easy to schedule a spot and drop off and pickup is so quick. Thank you and all the awesome drivers
Pickup was waiting
Very efficient pickup and drop off times at the terminal
Great service and courteous employees.
Close to HOU and t IAH
Affordable and on time shuttle services to the airport.
Prompt pick up. Kindness of drivers.
Everything was great, especially the driver helping with luggage. One area of improvement might have been better timing of bus reaching the airport. It was really cold that night and missed the bus as we were coming out of the building. Had to wait in the cold for quite a few minutes for the next one to show up.
I love the door-to-door service from the car to the airport and then back to my car.
The drivers are courteous and helpful with luggage, never asking for a tip. All of the extras are a nice touch such as the bottle of water when checking out.
We have used this service for many years and highly recommend the Parking Spot.
Convenience of booking, arriving and leaving.
great service
+H2O at exit - nice touch. Baby waters in a cooler on the bus might be appreciated even more.
Departure water It may: 1) lubricate tips 2) hydrate travelers who have purged liquids in advance to fly. 3) Plant a positive seedling for future business.
+ Reminder business card - to hide until we return.
+ App easy to use.
Impromptu trip reservation blocked by app within 1 hr window- totally understand - but forewarning would have prevented more wasted time trying until finally finding out why it wasn’t working.
+ AAA co-marketing lead.
Constructive - Delays waiting for pick up from inside the parking lot to airport for departure has been more frequent, longer and a bit unsettling. ( esp since we understand there will be multiple stops in route.)
Travelers need very little time from entering your lot to exiting parked car w luggage… we are there and ready to go.
Waiting in the lot (-w- company) of other travelers dotted up the row is taking noticeably longer than it was in the past. Still love you - but cutting bus driver route frequency not a +.
Arrival pick ups much more reliable.
We appreciate that the shuttle is ready at our parking place. The shuttle drivers are friendly and helpful.
Fast service, friendly drivers.
we love the convenience of park and fly or the spot and the only thing is the driver’s drive a little bit too fast
Easy to reserve a space online . Shuttle service is timely and drivers are courteous and helpful.
Friendly and helpful drivers and staff
Service is great overall. One suggestion in Winter is to have more pickups from midway.
friendliest Parking Spot staff and super easy to get in and out of the lot
The convenience and customer service.
I travel very often and The discounts you have for me to park my car are very affordable.
You should have specials from frequent customers .
The service and staff have been good. My car didn’t start upon my return this last time and staff helped me get my car started.
Our flight arrived at 5:20 am. It took quite some time for a shuttle to pick us up from the airport
Friendly drivers. Close to the airport. Car wash
Easy in with QR through Spot Club, typically quick pick up at the airport.
Easy out through pay at exit with QR code drivers are helpful and courteous
Fast and consistent shuttle service. Parking is very easy to access.
Easy to use service.
Close to airport, great shuttle service to and from airport. Polite, helpful drivers. Lots of covered parking. Good cost.
Easy friendly helpful. Seems better that parking spot west lol.
Easy and convenient going and coming