The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   May 11, 2026 — Rated 10 out of 10 by L.I. Buffalo - The Parking Spot
What do you like about our services?

Ease of parking, polite drivers,

Report a concern   May 11, 2026 — Rated 10 out of 10 by Jon Watterson Denver - The Parking Spot South
What do you like about our services?

The customer service I received at the gate was outstanding. A camera mistakenly must have deemed I stayed in covered parking but I did not. This increased my (pre-secured).l charge by 50%(!). However, by moving over to the lane that had someone working it (not the self check-out), the person (woman, glasses) was able to help me get my $47 back (fee had increased from $100 to $147). I recently lost my job and money is tight, so I appreciated this so much. If you know who was working weds 4/6 at 8:30 pm, it was her. I was really impressed.

Report a concern   May 11, 2026 — Rated 10 out of 10 by T.W. Charlotte - The Parking Spot
What do you like about our services?

I love the caliber of people that your company hires! I always feel so special when I catch a ride on the shuttle to and from the airport!!

Report a concern   May 10, 2026 — Rated 10 out of 10 by R.A.C. Austin - The Parking Spot East
What do you like about our services?

The awesome customer service.

Report a concern   May 10, 2026 — Rated 10 out of 10 by George Pogge Kansas City - The Parking Spot
What do you like about our services?

Excellent driver service and great location. Safe a secure parking and short trip to airport check-in.

Report a concern   May 10, 2026 — Rated 10 out of 10 by T.G. St. Louis - The Parking Spot 2
What do you like about our services?

Peronsable

Report a concern   May 10, 2026 — Rated 10 out of 10 by P.M. St. Louis - The Parking Spot East
What do you like about our services?

Easy Fast and Parking Spot East is a Very Good Value- Also, puts you close to 170. Why park for more $$ across the street from the airport, and have to navigate airport traffic? I'd much rather let your drivers do it,

Report a concern   May 10, 2026 — Rated 10 out of 10 by M.C. Baltimore - The Parking Spot North
What do you like about our services?

I loved that the shuttle came straight to me at my car and dropped me off at my car.

Report a concern   May 10, 2026 — Rated 10 out of 10 by Joni Woods Nashville - The Parking Spot
What do you like about our services?

So easy from start to finish. Super friendly staff!

Report a concern   May 10, 2026 — Rated 10 out of 10 by Laura Hartstein St. Louis - The Parking Spot 3
What do you like about our services?

THE PARKING SPOT 3 HAS BEEN SO GOOD TO ME. ABSOLUTELY SO CONVENIENT AND THE SHUTTLE DRIVERS ARE ALWAYS AVAILABLE TO AND FROM THE AIRPORT.

Report a concern   May 10, 2026 — Rated 10 out of 10 by R.S. Dallas DFW - The Parking Spot South
What do you like about our services?

Convenient

Report a concern   May 10, 2026 — Rated 10 out of 10 by K.R. Dallas DFW - The Parking Spot North
What do you like about our services?

convenient location and easy to access

Report a concern   May 10, 2026 — Rated 10 out of 10 by B.I. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Safe, secure parking and plenty of shuttles. Friendly and helpful drivers.

Report a concern   May 10, 2026 — Rated 10 out of 10 by G.W. Dallas DFW - The Parking Spot South
What do you like about our services?

Easy to book, easy to check in, nice pick up and drop off at the gate

Report a concern   May 10, 2026 — Rated 9 out of 10 by K.L. Newark - The Parking Spot Haynes
What do you like about our services?

Easy to get to

Report a concern   May 10, 2026 — Rated 10 out of 10 by Dayna Clark Phoenix - The Parking Spot 2
What do you like about our services?

Easy to reserve and use!

Report a concern   May 10, 2026 — Rated 10 out of 10 by A.A. Salt Lake City - The Parking Spot
What do you like about our services?

Very convenient and generally fair pricing.

Report a concern   May 10, 2026 — Rated 10 out of 10 by C.M. Newark - The Parking Spot Haynes
What do you like about our services?

The personnel re very pleasant and helpful. As a spot club member, entry and exit is a breeze and the shuttle runs (almost) often enough

Report a concern   May 10, 2026 — Rated 10 out of 10 by T.M. Nashville - The Parking Spot
What do you like about our services?

No problems

Report a concern   May 10, 2026 — Rated 10 out of 10 by R.K. Chicago MDW - The Parking Spot
What do you like about our services?

Believe it or not I participated in an earlier survey. In that particular survey I made a statement. A representative actually called me to discuss my feedback. I was truly taken aback. I'm glad I answered the call. The call came in as an 800 number. It was Chris who called me. He explained the many offers from the Parking Spot. Especially when you use them.

Report a concern   May 10, 2026 — Rated 10 out of 10 by john bowers Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Convenient, quick, clean, reasonable

Report a concern   May 10, 2026 — Rated 10 out of 10 by Yamaris Suliveres Pittsburgh - The Parking Spot
What do you like about our services?

Quick shuttles, discounts, water on the way out.

Report a concern   May 10, 2026 — Rated 10 out of 10 by S.C. Denver - The Parking Spot South
What do you like about our services?

Reliable and friendly

Report a concern   May 10, 2026 — Rated 10 out of 10 by T.M. Phoenix - The Parking Spot
What do you like about our services?

It’s easy to get into and out of the business. My car feels secure and I love that it has covered parking. The shuttle dropping you off and picking you up at the airport is so helpful and the drivers have all been super nice and helpful with luggage. We use the parking spot a lot since we live a few hours away from the main airport and my husband travels a lot for business and he uses them every time.

Report a concern   May 10, 2026 — Rated 10 out of 10 by Edward Westbrook Atlanta - The Parking Spot
What do you like about our services?

Great service, friendly and helpful staff

Report a concern   May 10, 2026 — Rated 10 out of 10 by L.H. Dallas DFW - The Parking Spot PREMIUM
What do you like about our services?

Quick pick up and drop off!

Report a concern   May 10, 2026 — Rated 10 out of 10 by S.S. Buffalo - The Parking Spot
What do you like about our services?

Staff are helpful and on time.

Report a concern   May 10, 2026 — Rated 10 out of 10 by D.S. Denver - The Parking Spot South
What do you like about our services?

Free water

Report a concern   May 10, 2026 — Rated 9 out of 10 by D.R. Austin - The Parking Spot East
What do you like about our services?

Convenient and efficient

Report a concern   May 10, 2026 — Rated 10 out of 10 by M.M. Hartford - The Parking Spot
What do you like about our services?

Drivers are courteous.
They help take your luggage in and out of your vehicle and the bus.
Normally don’t have to wait long at the airport for a pickup
Definitely recommend


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