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Guest Testimonials
Easy to get to
Fast shuttle service and great price
Always very efficient and quick service to and from the airport. Friendly staff who always assists with bags. Had my car detailed and that was done very nicely, and costs for detailing seem quite reasonable. Hate to see the parking fees going up and up, though. If I can catch a deal, it makes it more cost effective than parking at the terminal still, but your prices used to be much cheaper than the airport….now???
I like the size of the spaces. In 14 years of using East I have never experienced a door ding. Thanks!! Additionally, the team is always pleasant and quite helpful.
Friendly drivers
Everytime we use The Parking Spot, the shuttle drivers are courteous and super helpful. The shuttles are very readily available and we like that they pick us up from our spot, and drop us off at our spot when we return. The points system is awesome, letting us earn free days!
It is much less expensive if you plan ahead and do longer stays. Also, you can earn a free trip about every fifth time. In addition, the shuttles are very timely and very helpful.
The drivers are always polite and helpful. We have never had to wait long for the van. Usually we haven’t even gotten our luggage out of the car and the van is there to pick us up! Then, they drop us off right at our car, not at a central point. We have used the parking spot numerous times and will continue to do so!
Well organized operation- drop off was easy with a quick pick up and ride to the airport- wait time at the airport for pick up was acceptable- overall a very good experience.
All went well. Shuttles were good. Thanks
Quick pickup in the parking lot.
Easy.
ease of use and onsite EV charging availability & friendly staff
Parking Spot 2 was very convenient for me-easy in easy out, and I was picked up right away after I arrived and delivered to my terminal. I highly recommend
Shuttle service from parking spot, gives you a card with spot number, shuttle info. The takes you right back to your vehicle. Wonderful.
Easy access, on time shuttle anytime of day,
Payment @ departure.,covered parking
The Parking Spot is quick and efficient.
We flew in 13:00 and the bus was right there to take us to the lot
Easy check in and check out. Never have to wait long for buses
Very quick and courteous service. Safe place to park ur vehicles.
Easy to set up, good price, quick pickup to and from airport.
The convenience to the airport and lower prices than airport parking.
We had a wonderful experience on our trip last week. My husband accidentally left a duffle bag on the shuttle when we were dropped at the airport. I called another passenger on the bus, who I'd just exchanged phone numbers with for business reasons while on the shuttle. I called that passenger and he notified the driver, who quickly returned to the terminal with the duffle bag. While we were at the airport early for our flight, we would not have had time to return to the Parking Spot to retrieve the bag. We told that story to so many people since it happened and will continue to do so to brag on the Parking Spot's customer service.
The app made it easy to reserve, pay, enter, and exit. The shuttle was quick.
Prompt shuttle service and covered parking. Wonderful and kind employees.
My wife suffered a terrible ankle injury on our vacation. When we arrived back in Miami, I contacted the office about possible options to transport her to the parking garage. Instead of transporting her or making me get our car and drive back to the airport to pick her up, they went out of their way to bring our car to us at the terminal. I can’t express how helpful this was. The Parking Spot will always have our business! Thank you!
Easy and reliable parking.
I have been a fan of TPS for years. I now use it exclusively. However, for early morning, flights, the vans at DAL TPS 1 have gotten really slow about making rounds. We used to barely get out of our car before the van arrived. Now, we wait 10-15 minutes for a van.
Friendly drivers and quick pickup at airport and parking areas
Quick pickup from lot and terminal.
Convenient and quick for pickup and drop-off. Love that you come to our car and we don't have to haul our suitcases to a pickup spot. Downside is that it is darn near impossible to find a way to extend time so you end up paying a high price for "holdover" time.