Guest Testimonials

Using the App make it easy to enter and exit the facility

Convenient

Pick up and drop off is most convenient. Drivers are courteous and helpful.

convenient to airport, and very friendly staff and drivers. Long term customer, even when the construction is crazy off highway 29

Driver was very helpful and cordial. Code reader is more responsive than previous and easier to scan reservation doc.

Always great service.

Convenient location for me. Less parking stress. Quick pick up.

Convenience
Efficient
Drivers

convenient, professional

Very professional, quick pick up

Ease of pickup and drop off, Most of the time.

It is easy to access and no wait. The shuttle drivers are polite and helpful plus the lady at the booth was also very helpful and when we left gave us water. Its a great way to go to the airport and keep warm:)

Friendly drivers. Fast-paced pick up and drop off.

Convenience of pickup and transfers vs airport self parking.

On time and efficient.

Reliable

The same driver picked us and dropped us. He was excellent and on time.

Reservation process is user friendly and saves time.
Shuttles are plentiful enough even at odd hours so wait times are reasonable.
Shuttle drivers are courteous and helpful.
Covered parking at PS1/PHX is very well covered (except on the far east and west rows) so bad weather and dust storms have minimal effect.
The Spot Club program is superb.
Competitive prices and frequent discount offers are appreciated.
Quick check-in and check-out processes plus connected receipts saves time and effort.

My only complaint is that the kiosk at back exit onto E Van Buren street doesn't work any more, which forces me to exit onto westbound Washington Street and do a U-turn across the light rail line to get to Hwy. 143.

Easy access to iah

Ease of the app and very good prices if you reserve ahead. The van drivers are very nice and helpful.

Good service and good value

Convenient friendly

Covered; Did not take long for a bus to come by to pick us up; close to airport; bus waiting at the curb to take us back; Assistance provided by the both drivers with our luggage.

Courteous and helpful drivers

Fast easy experience dropping off and pickup. Very convenient

Convenient and affordable

Convenient location

Easy to book online, convenient location and friendly staff. The shuttle service is very reliable, especially on return flights. I have never had to wait more than 5 minutes for a shuttle.

Convient location. Normally wait times for pick up from the lot isn't too long.

Fast service So convient