Guest Testimonials

Ease of use

Kind and helpful drivers

Convenient, affordable, reliable.

It’s easy to schedule a spot, accessible to the airport with plenty of parking area and the drivers are friendly, professional and very helpful.. I have used the parking spot many times and would highly recommend them to anyone.

Pickup and return to actual parking spot. Helpful staff and drivers.

Easy in, easy out. Vehicle is always ready. Friendly staff, App is helpful as are point system and discounts for regular users.

Good service and friendly people

Fast pickup and friendly drivers

Vans running quickly when we park

Convenient and quick shuttle pick up

Quick service by friendly employees. No worries about leaving my vehicle in the secured lot. Especially like that drivers wait to ensure you are in your vehicle & it starts before moving on.

I liked being picked up @ my parking space & dropped off @ the terminal entrance. The price with discounts was also very reasonable.

Very prompt service

The drivers are always friendly and helpful. The wait is never too long.

Very easy to access and the proximity to the airport. I don’t have to try and locate a place to park. The rates are very reasonable which is a no-brainer for me to use The Parking Spot West each time I fly out of Austin.

Friendly helpful drivers & Attendants

Everything

Easy, affordable and convenient.

I appreciate the ability to book online and ease of access being right off the highway

Good

Convenient, easy to use, friendly and helpful drivers

Helpful professional taff , cleaness, courtesy. . Price and above all location.

Covered parking, although the spaces are very, very tight.

Shuttles come to your car right away

Easy in and out

Easy to reserve a spot. Close to airport. Really like the automated entry/exit system.

Easy to access, team is professional and acknowledge all passengers

Great Customer Service

great

Reservation system and frequent parker progrsm couple with great location.