The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   September 12, 2026 — Rated 10 out of 10 by Doug Cook Dallas Love Field - The Parking Spot
What do you like about our services?

Ease of entry and how quick from lot to airport and airport to lot.

Report a concern   September 12, 2026 — Rated 10 out of 10 by Pasquale Felitti Newark - The Parking Spot Haynes
What do you like about our services?

Location. ease of access. Complimentary shuttle service was great. no wait.

Report a concern   September 12, 2026 — Rated 9 out of 10 by B.P. Nashville - The Parking Spot
What do you like about our services?

Prompt pick up at each locatiin. Easy checkin

Report a concern   September 12, 2026 — Rated 10 out of 10 by A.F. Phoenix - The Parking Spot
What do you like about our services?

The pick up and drop off also the car is safe in your area in the shade and after a long flight you get to the car and on the way out a nice cold bottle of water waiting.

Report a concern   September 12, 2026 — Rated 9 out of 10 by C.T. Denver - The Parking Spot South
What do you like about our services?

I love the price, the direct, and mostly quick, transport to DIA and your staff.

Report a concern   September 12, 2026 — Rated 10 out of 10 by Robert Murphy Denver - The Parking Spot South
What do you like about our services?

Prompt pickup at lot and airport!

Report a concern   September 12, 2026 — Rated 10 out of 10 by J.W. Baltimore - The Parking Spot North
What do you like about our services?

The employees are wonderful.

Report a concern   September 12, 2026 — Rated 10 out of 10 by P.B. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Convenient and reasonably priced

Report a concern   September 12, 2026 — Rated 9 out of 10 by T.B. Kansas City - The Parking Spot
What do you like about our services?

I have noticed when the bus arrives late at night, they do not stop at the front of the line, Therefore the folks that were waiting the longest continue to wait. Therefore we do not feel like tipping

Report a concern   September 12, 2026 — Rated 10 out of 10 by K.C. Cleveland - The Parking Spot
What do you like about our services?

Easy, quick and accessible.

Report a concern   September 12, 2026 — Rated 10 out of 10 by K.M. Nashville - The Parking Spot
What do you like about our services?

Very courteous, fast service!

Report a concern   September 12, 2026 — Rated 10 out of 10 by T.D. Phoenix - The Parking Spot South
What do you like about our services?

parking easy. fast shuttle

Report a concern   September 12, 2026 — Rated 10 out of 10 by K.S. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Convenience

Report a concern   September 12, 2026 — Rated 10 out of 10 by P.B. Charlotte - The Parking Spot
What do you like about our services?

The parking fees are better than the on-airport lots. Your shuttle buses are more frequent than the airport shuttles and the drivers help us with our bags. What's not to like!!!

Report a concern   September 12, 2026 — Rated 10 out of 10 by J.B. Newark - The Parking Spot Haynes
What do you like about our services?

Great to park car. For airport. Buses run and time and drivers are excellent.

Report a concern   September 12, 2026 — Rated 9 out of 10 by T.S. Phoenix - The Parking Spot
What do you like about our services?

Easy way to leave car at airport and save money.

Report a concern   September 12, 2026 — Rated 10 out of 10 by S.Z. Phoenix - The Parking Spot South
What do you like about our services?

Location and prompt bus service to and from PHX Sky Harbor.
Check in staff and drivers friendly & helpful.

Report a concern   September 12, 2026 — Rated 10 out of 10 by J.R. Cleveland - The Parking Spot
What do you like about our services?

Everyone is friendly and helpful. AFter a long day of traveling, I got a bottle of water when I exited, a lifesaver!!

Report a concern   September 12, 2026 — Rated 10 out of 10 by Siddhesh Sankulkar Columbus - The Parking Spot
What do you like about our services?

Everything is as expected. No surprises. Consistency is key in providing a great customer experience. Parking spot does that for me.

Report a concern   September 12, 2026 — Rated 10 out of 10 by A.B. Atlanta - The Parking Spot Plus
What do you like about our services?

You know what... I have been traveling 2 weeks a month for the last 7 years and you guys do a great job. The few times I"ve had to park elsewhere it's been a true disappointment. Your valet service is well worth it - safety, convenience, and excellent service. Your drivers and the valets really work to deliver great service and the folks behind the desk are efficient and can solve the occasional problems. I am in my 70's and I really appreciate the help with my bags and the positive attitudes of the drivers and staff. Let them know how important this is for weary travelers, especially when returning home!

Report a concern   September 12, 2026 — Rated 10 out of 10 by D.C.L. Charlotte - The Parking Spot
What do you like about our services?

Very friendly staff

Report a concern   September 12, 2026 — Rated 10 out of 10 by A.A. Salt Lake City - The Parking Spot
What do you like about our services?

Staff and the security

Report a concern   September 12, 2026 — Rated 10 out of 10 by S.M. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Both drivers I had for the shuttles were great! The shuttle was fast and efficient. Huge fan of the parking spot, it made traveling easier!

Report a concern   September 12, 2026 — Rated 10 out of 10 by A.C. Philadelphia - The Parking Spot North
What do you like about our services?

Service is friendly and prompt. However, the last time we used the shuttle, we got on the wrong one, The driver took our ticket after he started driving and had to return us to the terminal. It was our fault for not realizing we should have been looking for a particular location, but we'd never had an issue before and weren't thinking, just trying to get home. It should be protocol to show the ticket prior to boarding.

Report a concern   September 12, 2026 — Rated 9 out of 10 by Annette Ciudaj Denver - The Parking Spot South
What do you like about our services?

Easy to access and reserve online

Report a concern   September 12, 2026 — Rated 9 out of 10 by B.A. Salt Lake City - The Parking Spot
What do you like about our services?

It was easy to book online. I was offered a coupon for first time use. The driver was already at our car once we parked. Did not have to wait.

Report a concern   September 12, 2026 — Rated 10 out of 10 by M.J. Charlotte - The Parking Spot
What do you like about our services?

The service was extremely convenient and efficient

Report a concern   September 12, 2026 — Rated 10 out of 10 by D.B. Atlanta - The Parking Spot Plus
What do you like about our services?

Very helpful and informative.

Report a concern   September 12, 2026 — Rated 10 out of 10 by M.R. Philadelphia - The Parking Spot South
What do you like about our services?

Drivers were there as soon as I parked the car to take me to the airport and booth attendants made logistics easy.

Report a concern   September 12, 2026 — Rated 10 out of 10 by V.D. Atlanta - The Parking Spot 2
What do you like about our services?

I have used you several times and each time I had a wonderful customer service experience. I also appreciate that the rates at location 2 is usually lower and it’s easy access for me right off the interstate.


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