The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   September 25, 2026 — Rated 10 out of 10 by Patty Fritz Columbus - The Parking Spot
What do you like about our services?

I like ease of reserving a parking spot and having the shuttle pick you up and drop you off at your car. Always plenty of spaces available. Shuttle staff are always friendly and helpful.

Report a concern   September 25, 2026 — Rated 10 out of 10 by L.S. Atlanta - The Parking Spot Fly
What do you like about our services?

Convenient to airport, easy to locate.

Report a concern   September 25, 2026 — Rated 10 out of 10 by A.H. Atlanta - The Parking Spot Fly
What do you like about our services?

Very convenient! The bus was there almost as soon as we got to the parking lot going and then on the way back the bus pulled up as soon as we walked up. We have used the Parking Spot many times and it is great!

Report a concern   September 25, 2026 — Rated 9 out of 10 by Faith Maddy St. Louis - The Parking Spot 3
What do you like about our services?

Shuttle service. Close to airport. Water at checkout.

Report a concern   September 25, 2026 — Rated 10 out of 10 by R.T. Charlotte - The Parking Spot
What do you like about our services?

I like how easy it was and peace of mind knowing that someone is keeping an eye on things.

Report a concern   September 25, 2026 — Rated 10 out of 10 by D.B. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Ease of reserving, parking and shuttle.

Report a concern   September 25, 2026 — Rated 10 out of 10 by M.G. Denver - The Parking Spot West
What do you like about our services?

Speed of parking, and shuttle pick up, also the cleanliness of the facility

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.M. Atlanta - The Parking Spot 2
What do you like about our services?

Convenient, reliable and a fair price.

Report a concern   September 25, 2026 — Rated 10 out of 10 by G.F. Orlando - The Parking Spot
What do you like about our services?

Fast and easy

Report a concern   September 25, 2026 — Rated 10 out of 10 by Mary Cullen Buffalo - The Parking Spot
What do you like about our services?

Smooth fast shuttle. Friendly drivers, the app is great, easy to use.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Ken Orlando Newark - The Parking Spot Haynes
What do you like about our services?

Location

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.J. Buffalo - The Parking Spot
What do you like about our services?

Reasonable costs and easy to use.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Angel Blackburn Atlanta - The Parking Spot
What do you like about our services?

Everyone is always so nice and courteous I only travel with the parking spot

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.V. Buffalo - The Parking Spot
What do you like about our services?

Pick up quickly

Report a concern   September 25, 2026 — Rated 10 out of 10 by N.S. Los Angeles - The Parking Spot Century
What do you like about our services?

Very professional, able to earn points for discounts on future reservations and best of all their busses run constantly and especially when you are coming home

Report a concern   September 25, 2026 — Rated 9 out of 10 by V.V. Atlanta - The Parking Spot Plus
What do you like about our services?

Convenient...

Report a concern   September 25, 2026 — Rated 10 out of 10 by D.M. Charlotte - The Parking Spot
What do you like about our services?

Self parking, quick shuttles

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.A. Houston Hobby - The Parking Spot 2
What do you like about our services?

It simplifies getting in and out of the airport.

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.P. Denver - The Parking Spot West
What do you like about our services?

Excellent Experience at The Parking Spot West!
I recently used The Parking Spot West for the first time and had an outstanding experience. I booked covered parking for 4 days, and the total cost was only $70, which was much more affordable than other DIA parking options.
After making my reservation, I came across some negative reviews and became a little concerned. Thankfully, my experience was the complete opposite. From the moment I arrived, I was greeted by a friendly attendant who quickly scanned my QR code, gave me clear directions to my parking spot, and even radioed a shuttle driver to meet me there.
Once I parked, the shuttle driver was waiting and immediately helped me unload my luggage and get settled on the shuttle. The ride to the airport took about 10 minutes, and I arrived well before my recommended check-in time.
My return trip was just as smooth. After landing, I only waited about 10 minutes for a shuttle. The driver was just as friendly and courteous, dropped me off directly at my vehicle, and even helped load my bags into my trunk.
The level of customer service was exceptional from start to finish. Everyone I encountered was professional, helpful, and genuinely friendly. I had an amazing experience and highly recommend The Parking Spot West to anyone flying out of DIA. I will definitely be using them again! 🚗✈️👏🤩

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.R. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Service was good

Report a concern   September 25, 2026 — Rated 10 out of 10 by B.H. Atlanta - The Parking Spot Plus
What do you like about our services?

I do not think it is fair that why you are sitting there scanning your ticket to get out that the time changes and charges me an extra day as I am actively paying

Report a concern   September 25, 2026 — Rated 10 out of 10 by Ariana Trojanowski Austin - The Parking Spot East
What do you like about our services?

Quick and easy service! Shuttles run every 5 to 10 minutes! From the time I got off the plane to the time I was back at my vehicle was about 15 to 20 minutes

Report a concern   September 25, 2026 — Rated 10 out of 10 by R.H. Phoenix - The Parking Spot South
What do you like about our services?

Appreciate the frequent shuttles. And most recently value the unrequested free upgrade to covered parking as a frequent parker perk. Lastly, thank you to General Manager Bevan Horting who is very responsive and listens to the customer.

- First name removed H

Report a concern   September 25, 2026 — Rated 10 out of 10 by L.A.J. Houston Hobby - The Parking Spot 2
What do you like about our services?

Easy to prebook, arrive, get in the vehicle and get delivered to the airport. And same on the way back.

Report a concern   September 25, 2026 — Rated 9 out of 10 by A.A. Phoenix - The Parking Spot South
What do you like about our services?

The shuttle drivers for both arriving and departing were helpful, kind, and respectful.

Report a concern   September 25, 2026 — Rated 10 out of 10 by T.M. Phoenix - The Parking Spot South
What do you like about our services?

The pick-up was fast in both directions. No wait at all.

Report a concern   September 25, 2026 — Rated 10 out of 10 by A.D. Salt Lake City - The Parking Spot
What do you like about our services?

the frequency of the shuttles and convenience of the location

Report a concern   September 25, 2026 — Rated 10 out of 10 by R.P. Baltimore - The Parking Spot North
What do you like about our services?

Easy, quick, hassle-free.

Report a concern   September 25, 2026 — Rated 10 out of 10 by T.B. St. Louis - The Parking Spot 3
What do you like about our services?

Convenient and reasonably priced...safe & secure lot.

Report a concern   September 25, 2026 — Rated 9 out of 10 by Tom Gutierrez Los Angeles - The Parking Spot Century
What do you like about our services?

Valet service was great and plenty of shuttkes


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