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Guest Testimonials
Always reliable going to the airport
I like the convenience, reliability and affordability of the Parking Spot. I save money if I park my car at the Parking Spot, than if I take a Groome shuttle.
It was a great experience. There was not much parking left when I got there but they directed me to a lane with an open spot. Within 5 minutes a bus was there to pick me up. Fantastic service.
I love that the drivers pick us up from our parking space and deliver us back to it. It takes the stress out of trying to remember where you parked.
easy
the drivers have becoming much friendly in the past couple years! It's always been convenient, but now the service feels like it's a higher level.
Always friendly drivers and easy to get from the parking spot to the airport in a timely manner
The service is easy to book and use. The app or email gets me in and out the parking lot. I have never waited long for the shuttle to pick me in the parking lot or at the airport. It is great.
Comvenience
Process was smooth, shuttle was swift. I appreciated being picked up and dropped off right in front of my car. I am now a member for life. Thank you
shuttles were frequent and easy, close to the airport
It's convenient, fast, and the drivers are friendly.
pick up from the airport is very fast
We always use this spot when we travel but for some reason this time we had to wait over 30 minutes for the bus to show up at the airport need more buses running
Fir the first time, we had a short wait for our airport pickup
Great service , the app is wonderful.
Fast and easy
Prompt pickup to and from airport. Easy entry and exit. Price is awesome
I made the mistake of having the car valet as I was confused about the self service gate. The attendants comped the valet charge for me even though it was my mistake. Very happy with them and the care they took with my vehicle!
Continent, fast and courteous service. Decent prices.
It's close and shirtless run frequently. However, after 10pm you should only use the main gate for web entrance so the wait is not as long for shuttle to airport.
99% of your staff is incredibly professional, cordial, and respectful and in honesty it appears in the last few months the 1% that fell short are no longer employed with your company. Sadly that 1% left a horrible impression that will remain in my memory, but everyone else has been absolutely amazing. My only requests are to please increase the number of shuttles that service Will Clayton Parking Spot #1 as you have for the other two locations, and please do better maintenance on the shocks of your shuttles. Every road bump throws passengers up in the air like a carnival attraction.
Easy to make reservations online.it was easy in and out by scanning the QR code in our reservation receipt. Fast pickup at our car and at the airport.
Convenience, safety, efficiency
Great place to park! Convenient and quick to pick me up from the airport and get me back to my car.
Takes the stress out of trying to find a good parking spot at the airport. It’s nice to know my car will be covered while I am gone too!
Entire process was fast and easy and drivers were very helpful.
Close, it's a good central location from my home. I like the covered parking better than the south location. It secures your vehicle more and parking space appears to be bigger so trucks can have more room
The frequency of shuttles to drop off or pick up customers from the airport was amazing. We didn't wait very long when we arrived back in Houston to catch a shuttle back to the our vehicle to go home.
Quick and easy. Friendly staff.