- Phone: 208-383-1000
based on 11480 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your review! I'm sorry to hear that you feel the equipment isn't adequate, I'd love to talk to you about that. Please return my call at your convenience!
It's only been a few days, so I'm not sure how it's going to hold up. Looks good now.
Prompt, courteous service with a range of service options available. Our technician was conscientious, listened well and explained the process to me in advance.
I liked how easy it was to book online! I wasn't physically there to see the work and can comment or provide feedback on it. But my husband said they were quick and did an excellent job
Cody was very thorough and told me about services like tile cleaning and sealing that I wasn’t aware you offered. He did a great job!
The staff were friendly, knowledgeable and hard working. The end result was awesome!
Great service and experience
good job'''quick schedule, prompt
I’m a construction manager and have used ZeroRez several times when the unexpected happens. They have always been able to take care of our requests in a timely manor. They have always been able to remove the stains we have called on and are reasonably priced.
I find it hard to even believe that it got cleaned, although you can tell it is brighter, all of the high traffic areas, areas by chairs, etc. are still there. The majority of the bill was spent on spot treating in the dining room for stains including pet urine. Although I understand it is no guarantee, I went and bought a Hoover carpet cleaner the day after you were there and it did a better or comparable job and getting the stains out. To top it off, it was like the tech walked in the room without the booties and his footprints completely showed on the carpet. It was very disappointing and I felt awful for my mother who is a senior because she felt bad saying anything. We will not be using you for the remaining rooms.
Thank you,
Krisie Last name removed
2088 E Bowstring
Meridian, ID 83642
Phone number removed
I was not disappointed. Brandon was a sweet young man and worked hard on our carpets. I had never experienced the rippling as I did this time, but after I called and Jessica explained the frequency that occurs, I was patient to wait. The rippling went away as she indicated it would. Carpets are clean and ready for another year of wear and tear.
It was easy to schedule and the cleaning was in depth and used a different system that was effective and pet friendly.
Brandon, our cleaner was thorough and also gave us a lot of information about ZeroRez and caring for our carpet and furniture going forward. I appreciated that!
Carpet cleaning is excellent. Customer care is too notch. We are repeat customers.
Thank you
Shower Cleaning Service Offered.
ZeroRez has the best cleaning products and processes hands down, have been a customer for many years in 2 different homes ❤️ Have to take a moment to recognize the technician, John, who came out on Saturday, he did an outstanding job. Remembered all the details, worked hard to get my carpet cleaned in the best way possible, the results exceeded my expectations. He covered all the bases, sent me my invoice at the beginning of the visit and was so sweet to my dogs.
They really clean my carpets.
the rooms smelt musty after being cleaned
Ben the technician was professional, courteous and answered all my questions. Will definitely recommend Zerorez. Thank you!
The scheduling, notifications, invoicing and payment were seemless and straightforward. The cleaning was very thorough. Carpet was revitalized.
Great worker, customer skills are best & very reliable
It's fast and easy to get an estimate online and schedule a service. The technician called the morning of to let us know he was on his way. He educated us on the process and tips for after care.
Easy to schedule and my carpets always come out so nice
The walls along the stairs was obviously hit during the cleaning process as many stairs have paint knocked off after the cleaning
Layton did an amazing job!
Please stop emailing me.
Quick service
Ever since Zerorez arrived in Boise I have used their service. The non toxic solution was very appealing. My old carpets look almost new afer a Zerorez cleaning. Every tech cleaner has been excellent, but Ben was the best. Over 5 stars for him and Zerorerz!!
I appreciate not having things left on the carpet that make you clean again too soon. I also like your friendly crew. Price is also a winning factor. Thanks!
The man that cleaned our rug and our bathroom tile was very diligent and knowledgeable.
Great customer service, job well done and friendly employees.
Service man was great. Equipment appeared to be inadequate.
The only reason I would recommend services would be because of Marshall.