- Phone: 208-383-1000
based on 11480 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tec explained all the process and how it worked. He was very nice and knowledgeable.. I use zerorez all the time
My carpet had every dingy area and serveral spots re-surface within an hour of the service. I have seriously had better results with my home bissell machine. I will not be recommending or calling again for service. Super disappointed.
We paid over 350.00$ an our house smelled like dogs. We were assured it wouldn't that they would use a ultra violet light to see where our pets had been which they did not. Our house also smelled musty afterwards this isn't wat we paid for an i don't appreciate it at all. Our house didn't smell like this when we did our own carpets. You guys should be ashamed. You came highly recommended only to disappoint 🥺
An hour after the guys left my allergies started acting up. I don’t know what your company uses to clean but I’m still a mess. My nose and head are all plugged up and I have a cough. I have been cleaning the rugs I have now for at least four years and never had a problem with my allergies. They are also not fluffy and don’t feel clean when I walk on them bare foot.
I can’t tell you how disappointed I am. Now I am going to have someone else come in and clean to get what ever you used out of my rugs. I’m not happy.
I will say the young men who came were polite and friendly.
Hi Dawn, thank you for letting us know you were not feeling well! Typically, we are the company people call when there is potential of severe allergies, and, unfortunately, it sounds like you are one of the very few allergic to citrus. We are happy to re-clean the areas to make sure we get all of it out of your house, and will see you later today.
Very personable and knowledgeable service provider..Our carpets are very clean and soft and all smells clean also.
Typically good
Zerorez is fantastic for getting pet odors out of our old we carpet and their service is always knowledgeable and professional.
Keegan was amazing. He figured out to clean the algae off our cushions. No other tech these last few years were successful.
Service was good. The two young men who came out did a great job, worked hard and were very polite. Most importantly, they were also very knowledgeable. They did carpet and a sectional, both looked great after they were done.
You are easy to schedule and you are prompt.
Not charge full price for a room that you are only cleaning walkways. More furniture than rug. Was told I could probably combine two walkway rooms to equal one room. Didn’t happen. Was not happy
Nice clean smell, carpet looks fresh and they really work hard trying to get the dirt out. They were very friendly and answered any questions we ask. They never rushed but took their time to make sure the best possible job was done and the customer was satisfied. Since the carpet was damp it dried in a matter of 4-6 hours.
Appreciate the lack of chemical residue that other carpet cleaners leave.
It is very thorough.
Good delivery of requested services by a very good expert.
Did the Young fellow Scotchgard my two chairs please advise at Phone number removed!
Nice to have multiple services
At the same trip ( furniture, carpet and tile and a large wool area rug)
Technician Cory was very helpful being sure I got the correct pricing
Great customer service with excellent results
Good communication, arrived as expected. Provided great service, carpets looked fantastic after cleaning and dried quickly so we could get everything put back in place.
Excellent customer service! Very happy with our carpet cleaning. Thank you!
Always friendly and professional service. Clean carpet without residue like companies that use carpet shampoo!
Our service guys were GREAT!! The lead guy explained everything and was very thorough and very personable. Great job!
All around really great and great technician. I would just recommend adding another technician to help him out so he's not here for almost 5 hours.
The service is always outstanding and professional. Their techs are friendly and helpful. They know their products and services. My carpets are alway clean and fresh smelling after the cleaning. I have them come every six months
Thank you
The gentleman who did the carpets was super helpful, polite, and professional. Bravo and thank you!
Quality of cleaning products.
Pre-stain treatment and final protecting spray. Expertise of the conscientious service providers.
Excellent results, reliable, I am SO HAPPY with Zerorez carpet cleaning!
Knowledgeable crew and very efficient work ethic.
Easy appointment process, efficient and polite technician, fast dry process
We didn’t notice until after our technician left, but there was a really wet spot in our master bedroom that looks like a stain now.