- Phone: 208-383-1000
based on 11482 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy appointment process, efficient and polite technician, fast dry process
The young men arrived on time. They listened to my carpet cleaning needs and took care of what I wanted. I had several rooms & area rugs cleaned. They look great.
Your service is ALWAYS spot on, on time, love your product since it keeps our carpet looking and feeling new. Austin did a super job getting our grass stain out, thanks to our dog. Reasonable pricing and good deals as well. Been using you for years and will continue to do so.
Thank you!
Convenience. Reliability. Great customer service. ⭐️⭐️⭐️⭐️⭐️ technicians Thoroughness. Knowledgeable about their trade. Cleaning is safe for my family. So helpful for seniors in moving heavy furniture. I would never use anyone else.
Victor and his guy were great. Very professional, did a very good job and welcomed feedback back.
Thank you.
I love that you clean my carpet without leaving chemicals behind. Very easy to schedule an appt and everyone that has been to my home has been courteous, professional and on time.
Thank you
Prompt, polite, and thorough
There are lines in carpet and still ink stains
Joshua and Nicholas did a great job of carpet cleaning and Joshua was knowledgeable about the chemistry related to the job They were committed to taking the time to do the job the best way. Results are great.
We have used Zerorez in the past, but this was our first truly wonderful experience. Kai was heads above any other technician. H took the time to observe the troubled spots on my carpet and gave us details of his approach to eradicate the stains. He also tested the carpet to ascertain its composition as that helps him to clean it more throughly. Then finally, this is the first time that my carpet dried in a timely manner. They always say it will dry in about four to five hours and yet it's always still wet the next day. Not this time! Even though the weather was mild my carpet dried in the four hours time frame.
I am a totally satisfied customer.
The first two rooms and the stairs were fine. I was upsold certain products for the master room but for the third room I was not in a position to buy anything else and told the tech I was out of money for extras and to just do his best . It was almost like the guy just went over the room with water to Quickly to get it done. It was still so dirty. I had to go in with my little hand held cleaner and I got so much dirt up with that. It also took forever for the carpets to dry. Like 24 hours. Not sure what it was but the first time we used zero rez the tech did a great job. I’d Probly try zero rez again but round need a better result or will go somewhere else.
I have used Zerorez three times now, in two rental properties and my own home, and have been happy with the results. The technicians have been friendly, and all three did a good job. My own carpets and couch were noticeably cleaner after they were finished, and there was no chemical odors left behind.
The service rep was very thorough and after consulting with me about the engineered hardwood determined it best to use the hardwood cleaning technique. He was very thorough with all floors cleaned. He offered different cleaning techniques for the high traffic areas. I highly recommend ZEROREZ
Great team and they did an amazing job our carpets look great! Can’t wait to have them back for some additional rooms!
Friendly, good explainers, good responses to questions, speedy, polite - thank you!
First off the tech was great and very professional educated us and explained everything. This low ranking does not include our interaction with him. It comes down to the price and results. I was surprised that carpet cleaning did not include stain removal or the attempt to and then the price to try and remove the stain was a lot. Based on that I would not recommend Zerorez as the first option.
Showed up on time, was professional, listened to our needs and did a great job.
Always consistently great carpet cleaning! Professional and friendly techs.
The process was not satisfactory.
Ben is a great employee and he did his very best with the tools he had to work with.
Fast, thorough, and quick dry tome. Plus they give refills on stain remover product. Very professional.
I love the quality of care you offer. After 8 years with my carpet it was looking less than beautiful but after your cleaning it has restored to a decent look. It’s a lighter carpet so it shows dirt. Zerorez’s knows how to care for carpeting and the guys dedicated their time to giving me their best service. I have never been this pleased with my carpet cleaners from even your company. These guys worked hard for two hours. Thank you.
When I told the scheduler I had synthetic rugs I should have been told there was no real positive outcome with synthetic rugs. The technician spent most of his time telling me all the reasons not to do my rugs. So I said never mind then he said I can go ahead and do the living room rug. In retrospect, I wish I’ve just sent him on his way.
I have enjoyed Zerorez for years. My carpets always look great when they are finished and the carpets dry very quickly. I recommend them to anyone I hear wanting their carpets cleaned. They provide a great service
Quality service! Just wow!
The results are good.
Personalized service. Technicians knowledgeable.
I've used every type of carpet cleaning service and or equipment over the years doing apartment turnovers. The zeroez system is the best for getting the drying process started and not leaving your carpets with that crunchy feeling when it's dry
This is the first time I have used Zerorez as two of my friends have used it and liked it. The two young men who cleaned the carpets were very helpful and thorough. They did a good. I would use the service again.
My original bid included the stair landing and it wasn’t done. Plus, the quality of your cleaning seems to have gone down hill since the first time your served us

Knowledgeable crew and very efficient work ethic.