Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11480 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 18, 2025 — Rated 10 out of 10 by C.L. Zerorez Boise
What do you like about our products and services?

Minimal chemical use

Report a concern   November 17, 2025 — Rated 10 out of 10 by Kris Ruddy Zerorez Boise
What do you like about our products and services?

The products and services were great. The carpet turned out beautiful, and my tech was kind, knowledgeable, and very professional. I will be using zero Rez again and highly recommend their product and service. They were very accommodating to my schedule changes and answered all my questions each time I called.

Report a concern   November 16, 2025 — Rated 10 out of 10 by Pennie Reininger Zerorez Boise
What do you like about our products and services?

We had our carpets, a couch and a recliner cleaned. The house smells so fresh and we appreciate knowing we are sitting a clean couch and recliner. Mike was a great teacher about the products used and the "why" that supported the use of each.
Great Job Mike!

Report a concern   November 16, 2025 — Rated 10 out of 10 by T.B. Zerorez Boise
What do you like about our products and services?

Have been using Zerorez for many years, both in Boise and Tucson. Always good, with no surprises.

Report a concern   November 16, 2025 — Rated 9 out of 10 by Jeannette Bowman Zerorez Boise
What do you like about our products and services?

I appreciate you being able to accommodate cleaning carpets in high-rise condos.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Wanda Serros Zerorez Boise
What do you like about our products and services?

Your representative was polite, knowledgeable and cleaned our carpet in an expert manner.

Report a concern   November 14, 2025 — Rated 10 out of 10 by C.G. Zerorez Boise
What do you like about our products and services?

Non toxic products used. Knowledgeable and respectful technicians.

Report a concern   November 12, 2025 — Rated 10 out of 10 by E.F. Zerorez Boise
What do you like about our products and services?

Clean smell. Good advice from Michael.

Report a concern   November 12, 2025 — Rated 10 out of 10 by Richard Skinner Zerorez Boise
What do you like about our products and services?

The tech did a good job cleaning our carpets, but we had a few concerns. Zerorez later asked if we were satisfied with the work that was done, and I told them it could have been better. They offered to send a tech back at no cost to us, and we took them up on their generous offer. The tech reworked a few areas of concern to us, and when he was done, our carpets looked great! We are quite pleased by the follow-up from Zerorez, and by the additional work that was done! We will be using their service again, and we recommend them to others.

Report a concern   November 12, 2025 — Rated 10 out of 10 by Bella Fauvor Zerorez Boise
What do you like about our products and services?

Excellent customer service, and the cleaning staff are very careful with any furniture that needs to remain in the space. Also, the non-toxic products they used are a plus.

Report a concern   November 11, 2025 — Rated 10 out of 10 by Verlene Kaiser Zerorez Boise
What do you like about our products and services?

On time and very polite and helpful.

Report a concern   November 10, 2025 — Rated 10 out of 10 by L.L. Zerorez Boise
What do you like about our products and services?

Great service and great cleaning and protection process! My dirty carpet is now clean!

Report a concern   November 8, 2025 — Rated 9 out of 10 by Lorenzo Martini Zerorez Boise
What do you like about our products and services?

Your technician! He was knowledgeable, thorough, and clear I his explanations of services and costs.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Steven Brawley Zerorez Boise
What do you like about our products and services?

Great technician, great product, great results.

Report a concern   November 6, 2025 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

The technician was a 10. Worked very hard none stop.

Report a concern   November 6, 2025 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

It is easy and convenient to book an appointment online and I appreciate the confirmation and reminder texts. The Zerorez technician was very prompt, courteous and my carpets look fantastic.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Mike Smith Zerorez Boise
What do you like about our products and services?

Always a nice job. Thank you.

Report a concern   November 4, 2025 — Rated 10 out of 10 by John Seda Zerorez Boise
What do you like about our products and services?

Very easy to schedule with. Found what I needed for times. Carpet looks great.

Report a concern   November 1, 2025 — Rated 10 out of 10 by S.L. Zerorez Boise
What do you like about our products and services?

Our tech was was polite and through. Our chairs and area rug look fantastic!

Report a concern   October 30, 2025 — Rated 10 out of 10 by Sherry Jones Zerorez Boise
What do you like about our products and services?

Your technician was very professional and did a great job! I have used Zerorez for years and have always been very pleased.

Report a concern   October 30, 2025 — Rated 10 out of 10 by Linda Ryalls Zerorez Boise
What do you like about our products and services?

They always clean my carpet like it is brand new. Very little time for it to dry.

Report a concern   October 30, 2025 — Rated 10 out of 10 by Beth Scates Zerorez Boise
What do you like about our products and services?

The previous owners of our home used ZEROREZ and the light tan carpet still looks good after 25 years. If it worked for them and kept the carpets looking really good, it did not make sense to do carpets any other way!

Report a concern   October 30, 2025 — Rated 10 out of 10 by Debbie Lake Zerorez Boise
What do you like about our products and services?

Zero Rez always arrives on time. The technicians are professional and friendly. They go above and beyond to please you. And, best of all, your carpets look great when they are done. I only use them because the results speak for themselves.

Report a concern   October 29, 2025 — Rated 10 out of 10 by R.H. Zerorez Boise
What do you like about our products and services?

The guys are polite, and know exactly what they’re doing.

Report a concern   October 29, 2025 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

The young men were friendly & efficient & did a very good job!

Report a concern   October 29, 2025 — Rated 8 out of 10 by B.G. Zerorez Boise
What could we do to improve?

Where shoe coverings.
Put things back after service

Report a concern   October 28, 2025 — Rated 10 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

The carpet looks amazing. Got all stains out. Traffic areas look new again. Definitely use this company again.

Report a concern   October 27, 2025 — Rated 10 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

Courteous team. They did a great job.

Report a concern   October 27, 2025 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

Every time my rug is cleaned it looks brand new! Techs are the best in knowledge, service &
friendliness. Have used them for years & will continue for several years more!

Thank you Zerorez!!!

Report a concern   October 26, 2025 — Rated 7 out of 10 by T.M. Zerorez Boise
What could we do to improve?

Nobody gets 100%.........Your guys were good. Carpets are clean. Price was right. What else could I ask for.
The Millers


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