- Phone: 208-383-1000
based on 11690 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was excellent! The crew was very friendly and explained different options. They took their time and the carpet - both upstairs and downstairs - looks great.
Technician was amazing!
I love that fact that there is no chemical smell..
Service was outstanding start to finish with great results. Jacob and Nate from the Boise Zerorez team took time to discuss problem areas, treatment plan and recommendations for future maintenance. On time, communicative and professional.
They come back perfect! clean and much better looking!
Very nice and informative technician. Happy with results!
Zero chemicals on carpeting used. Friendly technicians. Good service at a great price.
Our carpets look great after your service. The two technicians were a great team. It was obvious that Jacob was training Nate. Jacob was very patient, let Nate do some critical thinking on his own, and then shared his own thoughts. It was refreshing to watch him be such an effective teacher. They worked well together to get the job done. We were very impressed and will definitely be using your services again.
Team was friendly, efficient, and helpful. Carpets look great!
The techs that showed at the house were polite and very informative and worked quickly. Carpets are now super clean.
The carpet clean was good enough for the new owners to except it. That was all I needed.
Quality of their work.
The odor in my carpet is very stubborn. Mike has come out 3 times to clean. Unfortunately, the odor is back. Mime gave me the contact information for the company you recommend that can pull up the carpet and see what’s is going on underneath. I have really appreciated the professional service and advice I have received.
We always get great service from Zerorez staff and are always happy with our carpet cleaning.
Excellent service. I scheduled and there was a mix up. They contacted me the next day and rescheduled immediately to get my carpet cleaned. I appreciate the communication.
Nick was very friendly and did a great job.
On time and they do a good, thorough job.
The technician was on time and called ahead as promised. The service was very professional and careful with our home. The cost for the service was agreed upon before he started and were accurate. The carpet turned out very well. Dryers were used in each room and helped start the drying process.
I like that Zerorez doesn’t use soap to clean the carpet.
Carpet is very clean. When I vacuumed the next day, absolutely no dirt came off the carpet & into my vacuum.
The carpet looks so great! No residual odors. Responsive Appt, making and time. Very reliable. Good price
The carpet looks amazing!!
I also like how fast it dries.
You sent me Nathan and he was wonderful. He did what I ask. The person you sent before
did a lousy job. Nathan cleaned three of my rugs twice and my scatter rugs. He was fast,
efficient, courteous and and very polite.
My rugs were so clean I could breathe again. I was very please and will definitely call you back in 3-4 months to clean my rugs again. I have a lot of allergies, a small dog that sheds constantly and the road behind us is behind is being torn up and redone. We have a lot of dust daily even though we keep the windows and doors closed.
Thank you for sending Nathan.
Professional, knowledgeable, affordable, easy to schedule. The service tech was very kind and helpful.
I am always impressed by my clean carpets! The technicians are courteous and they do a thorough job.
Carpets dry quickly !
Leaving no soap residue behind.
Very happy with how my carpets turned out and also with my technician…very professional and did a great job.
Have been using Zerorez for years. They are always professional, on time and make my carpets look great!
Didn't remove the stain that I requested to be removed. Took 90 minutes. Technician ran into my door trim and chipped the wood and paint. Still got charged full price as well.