- Phone: 208-383-1000
based on 11631 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to make appointments. Job is done well. We appreciate the fact no harsh chemicals are used.
The guys that clean every time are thoughtful, and efficient. I don’t think you can get better service and pricing. We are repeat customers.
Thank you Zeroez.
It felt really clean and dried fast. And really thought the guy that cleaned this time did the best ever.
Their customer service is fantastic, all the way from the scheduler to the tech! They keep me informed through the whole process!
I like mostly that the carpet is not too wet and dries fairly quickly after service.
No odor or harmful chemicals. Fast Drying. Courteous personnel. Estimate process was easy.
Clean carpets, no for residue feeling. Dried quickly
I love the fact that they use a low amount of water. The carpet looks great and smells fresh.
Took so long and charged over $500. Out rageous!! Was he new?
The service men that clean the carpets are always courteous and knowledgeable. We have our carpets cleaned once a year.
Friendly, knowledgeable people, quality work!
Christian called me before arriving at my home and said he was running a little early, so asked if he could get started a little earlier. I appreciated this and him taking the time to explain the process of cleaning our sectional sofa and area rug. He was thorough and our sofa and rug came out much cleaner than before. Really appreciate it. Thank you!
Easy system to set up cleaning appointment. Representative showed up on time and was very efficient in getting the cleaning done.
Would definitely recommend your services.
Ben was fantastic! Thorough, efficient and and very respectful of my home taking extra care to protect my walls and furniture. Will have him back in the future!
I was pleased with both the service given in cleaning my carpets and also the kindness and consideration of the two men from this company. Ben and Don worked well together and their efforts have made my carpets look like new. I will be very happy to recommend both Ben and Don and Zerorez, for cleaning carpets. Thank you!
Even though the carpets were cleaned, I had to go back today with my carpet, shampooer and go over the dark spots in the carpet to try to get them to lift. In the past zero Rez did a great job but the last two times I’ve used you guys within the last yearit’s not been good. I don’t think that I would recommend your services to my clients.
I would recommend Zerorez to anyone who wants nice clean carpets at affordable prices.
I love the ease of using Zerorez. The personnel are terrific to work with. Its great being able to have a live person to speak with and we trust them for all of our business and home applications even if we are not present. They take pride in their work.
Professional, Courteous
Good service and what a wonderful person!
Mac did a fantastic job on our 13 year old carpets!
the prompt next day service, the friendly staff, the nice smell afterwards
Everything there wasn’t one thing that I can say negative about my experience and Don. The technician was so incredible with the work he’s done. We’ve looked here for five years and have six pets over a different variety and our bedroom carpet looked like a mess and he literally made it look brand new. I was so impressed with everything he done all of his hard work and he was so nice to explain everything in the process and recommended products that would help suit my need I couldn’t recommend zero rez more. They did such a great job so thank you so much.
Everything from the phone call to the service is top notch!! Great job guys.
The service associate did a good job, but the rugs were so wet that it took days for them to dry, even with windows open and fans on. One rug now is stinky when it was previously just a little dingy.
I like the fact that Zerorez brings its own water. They've always been timely and efficient at doing the job. No pressure for add-ons. Always great work.
The operator, Ben was very friendly and efficient. He did a great job, I was very pleased.
Friendly courteous service and fair price
We are very happy with our clean area rug, furniture and vents. ZeroRez technician arrived at the set time, was very informative and did an excellent job. I would recommend ZeroRez.
The first visit last July and fourth visit, after February visit, were both good. Today's technician did, what seemed like a lot of work. But my primary problem areas, actually seem worse. I think I have to assume that Zerorez does but have a solution for my intermittent spotty odor issue. After letting the areas dry, it's likely that the product that I bought was also a waste of money. I think I'm being up sold, when, as I mentioned, my first visit took care of things really well. There is no consistency. I was hoping to just try to resolve the ongoing issue by having some semi-regular services.
BTW having service in July, January and February, this is the first time a discount was mentioned for scheduling within 6 months.
Better results than other carpet cleaners. We were very pleased with the results. We thought we would have to buy new carpet, but Zerorez made our carpets look new again.