- Phone: 208-383-1000
based on 11579 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything from the phone call to the service is top notch!! Great job guys.
The service associate did a good job, but the rugs were so wet that it took days for them to dry, even with windows open and fans on. One rug now is stinky when it was previously just a little dingy.
I like the fact that Zerorez brings its own water. They've always been timely and efficient at doing the job. No pressure for add-ons. Always great work.
The operator, Ben was very friendly and efficient. He did a great job, I was very pleased.
Friendly courteous service and fair price
We are very happy with our clean area rug, furniture and vents. ZeroRez technician arrived at the set time, was very informative and did an excellent job. I would recommend ZeroRez.
The first visit last July and fourth visit, after February visit, were both good. Today's technician did, what seemed like a lot of work. But my primary problem areas, actually seem worse. I think I have to assume that Zerorez does but have a solution for my intermittent spotty odor issue. After letting the areas dry, it's likely that the product that I bought was also a waste of money. I think I'm being up sold, when, as I mentioned, my first visit took care of things really well. There is no consistency. I was hoping to just try to resolve the ongoing issue by having some semi-regular services.
BTW having service in July, January and February, this is the first time a discount was mentioned for scheduling within 6 months.
Were prompt, did a great job.
Service is prompt, thorough, with excellent results
Service was excellent. Very thorough and the carpets looked great afterwards.
We have used your services quite a few times and I believe the price and overall quality of the service to be second to none.
I love the way our carpet turns out after your cleans! Service is always great and they always text/call to give a heads up when they’re on their way.
Natural product used, low water, great results, professional & friendly service.
Simple, easy, no smell, great results, tech was fantastic
Excellent technicnian Excellent result
quick and easy with good results. Our carpets look like new again.
When I lived in WA, I saw a program where a Zero Rez rep cleaned a real home. It was so impressive that I wanted to try out a carpet cleaner that left no residue and contained no toxins. After using Zero Rez twice in Boise, I really need don't know why anyone wouldn't use them! The reps are wonderful, the cost is very reasonable, and all my questions to the office staff have been immediately answered!
Excellent and professional service.
Excellent service. Punctual. Very thorough.
Professional, good communication and always get the job done. Thank you
Service was great. Communication was clear. End result was wonderful. Price was reasonable.
Professional, on time, and knowledgeable .
Ben was very professional, knowledgeable, and friendly. Asked about areas that needed attention, additional products I could add to ensure carpet protection, and explained what he was doing during the process. I like the environmental aspect of zero res and always use them as i believe they don't use the chemicals like other companies and the carpet doesn't smell like perfume when he's done. satisfied customer!
Online booking. Efficient service
Another great job!!!
Did good gob
Very punctual and through. Victor was very informative and made sure I understood what the process entailed.
Great service, excellent cleaning, outstanding service tech, and environmentally friendly!
Your tech, Jacob, was very knowledgeable about your products and services. And, he was extremely efficient and quick, while still providing us a seriously clean carpet!
Everything there wasn’t one thing that I can say negative about my experience and Don. The technician was so incredible with the work he’s done. We’ve looked here for five years and have six pets over a different variety and our bedroom carpet looked like a mess and he literally made it look brand new. I was so impressed with everything he done all of his hard work and he was so nice to explain everything in the process and recommended products that would help suit my need I couldn’t recommend zero rez more. They did such a great job so thank you so much.