Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11797 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 10, 2026 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

On time communication, easy pay option for the invoice electronically and the technician was very professional and personable.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Megan Jones Zerorez Boise
What do you like about our products and services?

The technician was great. Carpets are super clean and pet for is irradiated.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Alana McCarraher Zerorez Boise
What do you like about our products and services?

The staff was very friendly and called me to discuss the condition of the carpet, their recommendation and pricing, before starting. The carpets looked very clean and they removed the pet stains.

Report a concern   October 10, 2026 — Rated 8 out of 10 by S.H. Zerorez Boise
What could we do to improve?

It's expensive for the amount of floor space that is actually cleaned. I'll be sure and do more comparisons the next time I have my carpets cleaned. I have no complaints at all about the way it looks or the way it was cleaned.

Report a concern   October 10, 2026 — Rated 10 out of 10 by P.S. Zerorez Boise
What do you like about our products and services?

Cory explained the process and did a great job of cleaning our home

Report a concern   October 9, 2026 — Rated 0 out of 10 by K.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I had a bottle of expensive perfume on the counter in one of the rooms they cleaned- it NEVER moves, 7 years it sits there only to be used once a day. It went missing after they left,
This is no coincidence.
I’ve never had anything like this happen to me before with anyone in my home.
Unfortunately I’ll
Never hire zerorez again because of this.
SO UPSETTING!!!

Response from Zerorez Boise:

Sorry to hear that a bottle of perfume has gone missing! We will be reaching out shortly!

Report a concern   October 8, 2026 — Rated 10 out of 10 by D.K. Zerorez Boise
What do you like about our products and services?

Whenever we submit a request—often for short-notice carpet cleaning or spot treatments—Zerorez always works hard to accommodate us. They do an excellent job, leaving our carpets looking brand new every time.

Report a concern   October 7, 2026 — Rated 10 out of 10 by K.H. Zerorez Boise
What do you like about our products and services?

I like that you don't use chemicals

Report a concern   October 7, 2026 — Rated 10 out of 10 by Emmy Rogers Zerorez Boise
What do you like about our products and services?

Jarom was very polite & I appreciated that he called to let me know that he was on his way + our bedroom & hallway smell new again!

Report a concern   October 7, 2026 — Rated 10 out of 10 by Richard Eins Zerorez Boise
What do you like about our products and services?

Technician Corey was very thorough. Very good customer service. Price was as stated

Report a concern   October 6, 2026 — Rated 9 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

I had my carpets steamed cleaned. The service technician was on time & worked efficiently.

Report a concern   October 5, 2026 — Rated 10 out of 10 by Allyssa Davis Zerorez Boise
What do you like about our products and services?

They did such a great job, wonderful at communicating!

Report a concern   October 3, 2026 — Rated 10 out of 10 by Nina Wheeler Zerorez Boise
What do you like about our products and services?

They were prompt and arrived at the designated time, performed a very good cleaning at a reasonable price.

Report a concern   October 3, 2026 — Rated 10 out of 10 by P.C. Zerorez Boise
What do you like about our products and services?

Everything looked very nice. Ben did a good job.

Report a concern   October 2, 2026 — Rated 10 out of 10 by C.K. Zerorez Boise
What do you like about our products and services?

Clean carpets and kind personeel

Report a concern   October 2, 2026 — Rated 10 out of 10 by D.R. Zerorez Boise
What do you like about our products and services?

Best clean around! Heard about you 6 years ago on the Joey & Lauren Show (radio). Now on our third autumnal clean.

Report a concern   October 1, 2026 — Rated 8 out of 10 by J.B. Zerorez Boise
What could we do to improve?

Little pricey, but flexible scheduling$.

Report a concern   September 29, 2026 — Rated 0 out of 10 by D.A. Zerorez Boise
How did we disappoint you and what can we do to make things right?

N/a..

Report a concern   September 28, 2026 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Nate was very professional. friendly and seemed very trustworthy!

Report a concern   September 27, 2026 — Rated 10 out of 10 by K.M. Zerorez Boise
What do you like about our products and services?

He did an excellent job and was super friendly. It sounds like the day was short staffed and this was end of day job and he was really good about it and took care of us. We are very appreciative.

Report a concern   September 26, 2026 — Rated 10 out of 10 by R.W. Zerorez Boise
What do you like about our products and services?

No residue.

Report a concern   September 26, 2026 — Rated 10 out of 10 by Anita Owings Zerorez Boise
What do you like about our products and services?

Ben was awesome and had great customer service

Report a concern   September 25, 2026 — Rated 10 out of 10 by Ellen Kitson Zerorez Boise
What do you like about our products and services?

No residue
Dries quickly
Very effective
Kind, efficient and thorough workers

Report a concern   September 25, 2026 — Rated 9 out of 10 by Julie Cendejas Zerorez Boise
What do you like about our products and services?

I think you guys do a great job and our Technician, Paula - was AWESOME! We had our carpets done and they turned out great and dried fast!

Report a concern   September 23, 2026 — Rated 10 out of 10 by Cheryl Fife Zerorez Boise
What do you like about our products and services?

Great job cleaning the carpets. Got all the stains out, and was very friendly and considerate.

Report a concern   September 23, 2026 — Rated 10 out of 10 by L.K. Zerorez Boise
What do you like about our products and services?

Speed, friendly and complete satisfaction!

Report a concern   September 23, 2026 — Rated 10 out of 10 by C.O. Zerorez Boise
What do you like about our products and services?

Great price and great service!
We are customers for many years.

Report a concern   September 23, 2026 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Professional and good result's

Report a concern   September 22, 2026 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

Great job! I will definitely use them again.

Report a concern   September 22, 2026 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

The technician was thorough in explaing the process and what to expect.
The technician was respectful of me and my belongings.
My questions and concerns were discussed and I felt confident in getting great results.
Now that the carpet is cleaned, I am very satisfied with the great results.


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