Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 6, 2025 — Rated 10 out of 10 by Eric Vanderhoof Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kendra was very helpful and I felt like the management team was instrumental in working a deal that worked for both them and I. Sales was the best experience I’ve ever had.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Alexandria Steely Don Franklin London Ford - Service
What do you like about our products and services?

Friendliness & silliness to help

Report a concern   September 6, 2025 — Rated 9 out of 10 by Janet Wright Don Franklin London Ford - Service
What do you like about our products and services?

Very nice people

Report a concern   September 6, 2025 — Rated 10 out of 10 by Jimmy Garland Don Franklin London Ford - Service
What do you like about our products and services?

Easy to talk to the guys when I need to ask a question

Report a concern   September 5, 2025 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

The best service ever like always.

Report a concern   September 5, 2025 — Rated 10 out of 10 by W.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great service friendly

Report a concern   September 5, 2025 — Rated 9 out of 10 by Diana Hollen Don Franklin London Ford - Service
What do you like about our products and services?

Great service department

Report a concern   September 5, 2025 — Rated 10 out of 10 by M.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very supportive and helpful.Thank you all!!!!

Report a concern   September 3, 2025 — Rated 10 out of 10 by S.F. Don Franklin London Ford - Service
What do you like about our products and services?

I love the pick up and delivery option. It’s so easy for me to get an oil change.

Report a concern   September 2, 2025 — Rated 10 out of 10 by Stanley Simpson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great product and top notch service

Report a concern   September 2, 2025 — Rated 10 out of 10 by S.O. Don Franklin London Ford - Service
What do you like about our products and services?

The warranty is for unbeatable.

Report a concern   September 1, 2025 — Rated 10 out of 10 by R.K. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff

Report a concern   September 1, 2025 — Rated 10 out of 10 by Jonas Stevens Don Franklin London Ford - Service
What do you like about our products and services?

Very professional, fast service.

Report a concern   August 31, 2025 — Rated 9 out of 10 by Shaun Eldridge Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   August 30, 2025 — Rated 9 out of 10 by R.B. Don Franklin London Ford - Service
What do you like about our products and services?

Nice folks

Report a concern   August 30, 2025 — Rated 10 out of 10 by Clifton Goins Don Franklin London Ford - Service
What do you like about our products and services?

I’ve only recently been to my first service appointment for my truck. My first experience was a pleasant one.

Report a concern   August 30, 2025 — Rated 10 out of 10 by W.P. Don Franklin London Ford - Service
What do you like about our products and services?

Good service quick

Report a concern   August 30, 2025 — Rated 10 out of 10 by Daniel Clark Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Loved working with max and peanut.

Report a concern   August 30, 2025 — Rated 10 out of 10 by Darrell Hamblin Don Franklin London Ford - Service
What do you like about our products and services?

I like to deal with James Parton and Larry they are very helpful and don’t try to pressure use into anything we don’t need on our car at the time they tell us if they think the brakes will last to next time not like one guy you have that try’s to get us to put brakes on it every time we have been there last 3 times

Report a concern   August 30, 2025 — Rated 10 out of 10 by Willard Gabbard Don Franklin London Ford - Service
What do you like about our products and services?

Very good service. Products are number one

Report a concern   August 30, 2025 — Rated 10 out of 10 by Glenn Widner Don Franklin London Ford - Service
What do you like about our products and services?

Everything. Great ppl that work there. Love Don Franklin of London ky.

Report a concern   August 30, 2025 — Rated 10 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

Staff are really friendly and if you do encounter any problems they have great management that makes it right

Report a concern   August 29, 2025 — Rated 10 out of 10 by John Reeder Don Franklin London Ford - Service
What do you like about our products and services?

I was treated as a valued customer and received quick and great service.

Report a concern   August 27, 2025 — Rated 10 out of 10 by Donna Jones Don Franklin London Ford - Service
What do you like about our products and services?

Tim wells is the best

Report a concern   August 27, 2025 — Rated 10 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

Polite, helpful & quick

Report a concern   August 27, 2025 — Rated 10 out of 10 by P.B. Don Franklin London Ford - Service
What do you like about our products and services?

How quickly and efficiently service is performed when drop my vehicle off for service

Report a concern   August 27, 2025 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly. Good quality work. Explains everything you need to know about your vehicle

Report a concern   August 27, 2025 — Rated 10 out of 10 by L.W. Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   August 27, 2025 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

Don’t have to wait a long time to get the oil changed

Report a concern   August 26, 2025 — Rated 10 out of 10 by James Spurr Don Franklin London Ford - Service
What do you like about our products and services?

They were very knowledgeable and understanding of my situation.


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