Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   March 28, 2026 — Rated 10 out of 10 by Tiffany Earley Don Franklin London Ford - Service
What do you like about our products and services?

I work there so the service are very good.

Report a concern   March 28, 2026 — Rated 10 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service department!

Report a concern   March 28, 2026 — Rated 10 out of 10 by John Howard Don Franklin London Ford - Service
What do you like about our products and services?

They are very professional and always do everything I ask. If I have questions, which I usually do, they techs do the best they can to answer them.

Report a concern   March 28, 2026 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, service is great

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.G. Don Franklin London Ford - Service
What do you like about our products and services?

The works. They ck everything thst needs to be cked and informs me if I have a problem

Report a concern   March 28, 2026 — Rated 10 out of 10 by Robert Fields Don Franklin London Ford - Service
What do you like about our products and services?

I really love the staff there. Jake Stines is one of the best service reps in the business.The service manager Robbie is also incredible.

Report a concern   March 27, 2026 — Rated 9 out of 10 by F.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Easy deal, no big issue. Pretty straight forward.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.F. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very helpful.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and fast service,

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everything!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Thomas Prewitt Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Felis Ramirez Don Franklin London Ford - Service
What do you like about our products and services?

Excellent

Report a concern   March 27, 2026 — Rated 10 out of 10 by Derek Akers Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly, respectful, helpful staff!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is friendly.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.H. Don Franklin London Ford - Service
What do you like about our products and services?

The service department takes care of both our vehicles and do a great job!

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

I like the quality of the work performed by Don Franklin.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.C. Don Franklin London Ford - Service
What do you like about our products and services?

All the people we have come in cintactvwith have been very kind and helpful.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Sondra Day Don Franklin London Ford - Service
What do you like about our products and services?

Got new tires but on and great time in and out as always

Report a concern   March 27, 2026 — Rated 10 out of 10 by V.N. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Devon Nicholson Don Franklin London Ford - Service
What do you like about our products and services?

Quick, friendly service!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Melva Pearce Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Love the Ranger we purchased. We were having trouble finding a truck with a trailer braking system which was a deal breaker for my husband. The staff we met were professional and friendly, very attentive.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Robert Mcdonald Don Franklin London Ford - Service
What do you like about our products and services?

Larry is very helpful in the work he does. Got me in and out at a good pace, and took care of any questions I had.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Carl Hacker Don Franklin London Ford - Service
What do you like about our products and services?

Fast and professional work

Report a concern   March 27, 2026 — Rated 10 out of 10 by Don Trosper Don Franklin London Ford - Service
What do you like about our products and services?

Good quality, friendly staff, quick service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Thomas Rouse Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love the amount of available vehicles to choose from .We absolutely love the manager of sales and the Service department head. We bought a new Lincoln Nautilus and drove 21/2 hours to get our first service. We were treated so well and with respect. We will definitely do business there again.

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very friendly, listened to my needs and helpful without being pushy. Highly recommend Coye Walker--great to work with as well as Will. Thanks

Report a concern   March 27, 2026 — Rated 10 out of 10 by Rachel Roark Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Willie Roark done a great job

Report a concern   March 27, 2026 — Rated 10 out of 10 by Benny Boggs Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good

Report a concern   March 27, 2026 — Rated 10 out of 10 by Scott Reid Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly people

Report a concern   March 27, 2026 — Rated 10 out of 10 by Billy Robinson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything


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