Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   August 10, 2026 — Rated 10 out of 10 by Joey Taylor Don Franklin London Ford - Service
What do you like about our products and services?

The Franklin brothers are honest and great to deal with. Donovan in Somerset is also a great Salesman and Brandon Swanner in London as well.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Chesney Mills Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything and the salesman was very helpful

Report a concern   August 10, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Ease of getting an appointment

Report a concern   August 10, 2026 — Rated 10 out of 10 by Melinda Kellogg Don Franklin London Ford - Service
What do you like about our products and services?

Prompt service love getting oil change there. I’ve had my Highlander for 3 years and you guys are the only one who I will let do it. I know how to do it but rather you to do it

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional

Report a concern   August 10, 2026 — Rated 10 out of 10 by T.D. Don Franklin London Ford - Service
What do you like about our products and services?

Always had real good experience wouldn’t wanna go anywhere else. Highly recommend

Report a concern   August 10, 2026 — Rated 10 out of 10 by Dennis Watts Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Tim wells is very easy to work with makes you feel like a friend

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.R. Don Franklin London Ford - Service
What do you like about our products and services?

I am a Ford man. Service has always been good

Report a concern   August 10, 2026 — Rated 10 out of 10 by Clara Patterson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We were treated honestly and with respect. The Don Franklin sales people worked to get us the best deal they could. We are very happy.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Rick Burke Don Franklin London Ford - Service
What do you like about our products and services?

We’ve only been to the service once so I can’t really give a lot feedback on materials and so forth. But as far as service rendered, it was on time and professional.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Donnie Reid Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone was knowledgeable and very friendly. There was a great variety of vehicles to choose from I just really liked Don Franklin Ford. This is the third vehicle I have purchased from them.

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

Very cooperative and informed. Pleasure to work with.

Report a concern   August 10, 2026 — Rated 9 out of 10 by Tommy Howard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Travis and Misty are first class great people to work with

Report a concern   August 10, 2026 — Rated 10 out of 10 by Adam Gilliam Don Franklin London Ford - Service
What do you like about our products and services?

Fast service friendly people

Report a concern   August 10, 2026 — Rated 9 out of 10 by C.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

American made

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and quickly to get in and out with your vehicle .

Report a concern   August 10, 2026 — Rated 10 out of 10 by Judy Tillery Don Franklin London Ford - Service
What do you like about our products and services?

Services are great , have always purchase my cars from you

Report a concern   August 8, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

your open on saturday for working people

Report a concern   August 5, 2026 — Rated 10 out of 10 by E.A. Don Franklin London Ford - Service
What do you like about our products and services?

Always do what they are asked in a timely manner.

Report a concern   August 3, 2026 — Rated 10 out of 10 by Robert Mckeehan Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone is so nice and friendly. Rick is one of the best salesman that I have ever dealt with!

Report a concern   August 2, 2026 — Rated 10 out of 10 by L.C. Don Franklin London Ford - Service
What do you like about our products and services?

Love my car and the service

Report a concern   August 1, 2026 — Rated 10 out of 10 by Deborah Douglas Don Franklin London Ford - Service
What do you like about our products and services?

I appreciate how organized it seems to be when coming to Ford’s….Everyone seems focused on their jobs and ready to try and make a problem “BETTER”for their some what already anxious customers…You are appreciated more than you know..Being a retired Emergency Room nurse for 30 years, it’s hard to be everything to everybody, but you guys and gals are on a path of continued success for your dedication to make yourselves and Don Franklin Ford a trustworthy and a great place to come.See ya next time👍

Report a concern   July 31, 2026 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Seem to be knowledgeable and it was quick

Report a concern   July 31, 2026 — Rated 9 out of 10 by R.B. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and respectful

Report a concern   July 31, 2026 — Rated 10 out of 10 by C.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We love Misty!!

Report a concern   July 31, 2026 — Rated 10 out of 10 by Donna Gregory Don Franklin London Ford - Service
What do you like about our products and services?

You found the problem with my car after Gilbert’s and parsleys messed it up and caused the damage.

Report a concern   July 31, 2026 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Dependable, efficient service.

Report a concern   July 30, 2026 — Rated 10 out of 10 by Devin Mckinnon Don Franklin London Ford - Service
What do you like about our products and services?

Everybody I dealt with, made my experience perfect. I had an immediate car repair that they not only fixed quickly but also kept me updated throughout the whole process. Them doing this in the manner they did made everything simple for me to get back up and on the road, especially because my car broke down 3 hours away from home.

Report a concern   July 30, 2026 — Rated 10 out of 10 by F.S. Don Franklin London Ford - Service
What do you like about our products and services?

I’ve always liked the body styles. We have always had service and performance with ford.


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