Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   April 10, 2026 — Rated 10 out of 10 by Heath Vanderpool Don Franklin London Ford - Service
What do you like about our products and services?

Service is second to none. Your technicians always does a great job.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Raegan Caldwell Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Honest and great deals

Report a concern   April 9, 2026 — Rated 10 out of 10 by K.C. Don Franklin London Ford - Service
What do you like about our products and services?

You all treat everyone right and very respectfully and very welcomed and the services is the same same they come out and explain what’s going on with your vehicle and to make sure your understanding we would recommend anyone that’s looking for a vehicle to you all me and my husband really appreciates everything you do for us

Report a concern   April 9, 2026 — Rated 10 out of 10 by M.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Your people and your selection.

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.A. Don Franklin London Ford - Service
What do you like about our products and services?

Great service!

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional

Report a concern   April 7, 2026 — Rated 10 out of 10 by Anthony Collins Don Franklin London Ford - Service
What do you like about our products and services?

Loving My Car! And was at great ease to purchase it!

Report a concern   April 6, 2026 — Rated 10 out of 10 by R.J. Don Franklin London Ford - Service
What do you like about our products and services?

You always took care of our truck

Report a concern   April 6, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Service was great and I ask about a light that was on and it was fixed for me without any problems or hesitation

Report a concern   April 6, 2026 — Rated 10 out of 10 by William Duncan Don Franklin London Ford - Service
What do you like about our products and services?

The service department is always the best!

Report a concern   April 6, 2026 — Rated 10 out of 10 by G.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly service and good deals

Report a concern   April 6, 2026 — Rated 10 out of 10 by T.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Zach was very helpful and knowledgeable.

Report a concern   April 5, 2026 — Rated 10 out of 10 by R.R. Don Franklin London Ford - Service
What do you like about our products and services?

Good quality and reliability. They’re very nice and knowledgeable in the service that they provide

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very knowledgeable

Report a concern   April 4, 2026 — Rated 10 out of 10 by Tonya Campbell Don Franklin London Ford - Service
What do you like about our products and services?

Amazing service. Would recommend to everyone!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Brent Bauer Don Franklin London Ford - Service
What do you like about our products and services?

The Service persons we're professional and very attentive to our needs. As someone traveling through, they did an extraordinary job of getting our vehicle in, diagnosed and fixed in a very timely manner.

Report a concern   April 3, 2026 — Rated 10 out of 10 by G.F. Don Franklin London Ford - Service
What do you like about our products and services?

Like the Ford products! Have had some issues with service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Matthew Larkin Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff and fast service!

Report a concern   April 3, 2026 — Rated 10 out of 10 by T.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good choices

Report a concern   April 3, 2026 — Rated 10 out of 10 by Roger Truett Don Franklin London Ford - Service
What do you like about our products and services?

Quick professional service with friendly atmosphere

Report a concern   April 3, 2026 — Rated 9 out of 10 by W.G. Don Franklin London Ford - Service
What do you like about our products and services?

N/A

Report a concern   April 3, 2026 — Rated 10 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great team.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Amanda Turner Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service and fast getting an appointment!

Report a concern   April 2, 2026 — Rated 10 out of 10 by William Cooke Don Franklin London Ford - Service
What do you like about our products and services?

I would like to brag on Larry Scalf, always temember who i am and calls me by name, always helpful to take care of any questions i have, service is always great and in timely manner! Great Job!

Report a concern   April 2, 2026 — Rated 10 out of 10 by V.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great service department

Report a concern   April 2, 2026 — Rated 10 out of 10 by Q.H. Don Franklin London Ford - Service
What do you like about our products and services?

They perform good service. They seem to take interest ikeeping your vehicle serviced.

Report a concern   April 2, 2026 — Rated 10 out of 10 by James House Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Excellent sales staff.

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone was great to deal with

Report a concern   March 28, 2026 — Rated 10 out of 10 by Charlotte Davidson Don Franklin London Ford - Service
What do you like about our products and services?

People are friendly 😁and I don’t wait too long!

Report a concern   March 28, 2026 — Rated 10 out of 10 by Patsy Mibus Don Franklin London Ford - Service
What do you like about our products and services?

The waiting area was ready nice and comfortable. My change engine oil light is still on. Had it changed yesterday.


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