Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 29, 2025 — Rated 10 out of 10 by Reva Lang Don Franklin London Ford - Service
What do you like about our products and services?

It’s the people that bring me back. For sales, I recommend Kindra and for service, I recommend Travis Gregory. Both are exceptional and deserve accolades and compensation increases.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Steve White Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good service dept

Report a concern   September 29, 2025 — Rated 10 out of 10 by D.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Nice courteous sales and office personnel

Report a concern   September 29, 2025 — Rated 10 out of 10 by H.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good people! Great service!!!

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.F. Don Franklin London Ford - Service
What do you like about our products and services?

Great product and price

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fast easy service everyone was great thank you all so much for the experience!

Report a concern   September 29, 2025 — Rated 10 out of 10 by V.V.D. Don Franklin London Ford - Service
What do you like about our products and services?

The communication

Report a concern   September 29, 2025 — Rated 10 out of 10 by Melissa Wilder Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service. Great price.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Stuart Bryant Don Franklin London Ford - Service
What do you like about our products and services?

Robbie Brown in the service department is the best he is the reason I continue bringing my vehicle to Don Franklin Ford. I purchased a 2019 Ford F250 at Don Franklin Ford London in 2019 due to issues with the steering and the death wobble. I traded my truck to a Chevrolet at another dealer. I wish now that I had purchased it at Don Franklin Robbie Brown has continued to serve my vehicle. My next purchase will be from Don Franklin because Robbie Brown treats me so well there please give him pat on the back for me

Report a concern   September 29, 2025 — Rated 10 out of 10 by P.G. Don Franklin London Ford - Service
What do you like about our products and services?

Service dept

Report a concern   September 28, 2025 — Rated 10 out of 10 by Christopher Gates Don Franklin London Ford - Service
What do you like about our products and services?

The service is top notch in all aspects of the business. The service advertises are very knowledgeable about what the customer wants and needs. The mechanics are very knowledgeable in any questions that I may need answered. The product is good. I give Don Franklin London Lincoln the best of the best .

Report a concern   September 26, 2025 — Rated 10 out of 10 by William Richardson Don Franklin London Ford - Service
What do you like about our products and services?

Super nice service guys

Report a concern   September 26, 2025 — Rated 10 out of 10 by Teresa Caudill Don Franklin London Ford - Service
What do you like about our products and services?

Quick, friendly work.

Report a concern   September 26, 2025 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

Courteous and professional

Report a concern   September 26, 2025 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

I really like ford products and your service is very professional and courtious

Report a concern   September 26, 2025 — Rated 10 out of 10 by Kenneth Cole Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   September 26, 2025 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Polite and follow through with what you say you will do

Report a concern   September 25, 2025 — Rated 10 out of 10 by Darrell Hanna Don Franklin London Ford - Service
What do you like about our products and services?

Easy to get appointments. Oil change service is fast and easy. Service had to do an inspection on rear end noise. There was no solution to be found..

Report a concern   September 25, 2025 — Rated 10 out of 10 by John Avera Don Franklin London Ford - Service
What do you like about our products and services?

You all do more for the same price as others.

Report a concern   September 25, 2025 — Rated 10 out of 10 by D.J.P. Don Franklin London Ford - Service
What do you like about our products and services?

Service department is great

Report a concern   September 25, 2025 — Rated 10 out of 10 by L.W. Don Franklin London Ford - Service
What do you like about our products and services?

They do good work and in a timely manner

Report a concern   September 24, 2025 — Rated 10 out of 10 by W.S. Don Franklin London Ford - Service
What do you like about our products and services?

Had the best price on tires.

Report a concern   September 24, 2025 — Rated 10 out of 10 by A.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Service department is professional and does a great job communicating with customers.

Report a concern   September 24, 2025 — Rated 10 out of 10 by Vicky Hurley Don Franklin London Ford - Service
What do you like about our products and services?

Friendly easy to do business with and helpful thanks for servicing my truck

Report a concern   September 24, 2025 — Rated 10 out of 10 by W.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast professional service.

Report a concern   September 24, 2025 — Rated 10 out of 10 by Melinda Howard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love how Kindra listened to my needs and didn’t try to push anything on me that didn’t meet those needs

Report a concern   September 24, 2025 — Rated 10 out of 10 by Douglas Jarman Don Franklin London Ford - Service
What do you like about our products and services?

Great service department. Friendly

Report a concern   September 24, 2025 — Rated 10 out of 10 by Andrew Teasley Don Franklin London Ford - Service
What do you like about our products and services?

Employees are awesome and very helpful and friendly

Report a concern   September 23, 2025 — Rated 10 out of 10 by Matthew Campbell Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra went the extra mile and the sales manger tim was willing to work with us and meet our needs.

Report a concern   September 23, 2025 — Rated 10 out of 10 by Al Webb Don Franklin London Ford - Service
What do you like about our products and services?

The service department is great and employees are the best


Privacy Policy