Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 27, 2026 — Rated 10 out of 10 by Courtney Smith Don Franklin London Ford - Service
What do you like about our products and services?

Appointments are readily available at all times, service is quick and efficient, employees are friendly and polite.

Report a concern   September 27, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Service is great and usually not much waiting time

Report a concern   September 26, 2026 — Rated 10 out of 10 by M.L. Don Franklin London Ford - Service
What do you like about our products and services?

Great quality. Service department ensures the safety of my vehicle.

Report a concern   September 26, 2026 — Rated 9 out of 10 by P.O. Don Franklin London Ford - Service
What do you like about our products and services?

James Partin and Ben are the individuals that always make my visit easy. They are courteous and very knowledgeable!!

Report a concern   September 26, 2026 — Rated 10 out of 10 by C.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I was treated so well

Report a concern   September 26, 2026 — Rated 9 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

work is usually done correctly.

Report a concern   September 26, 2026 — Rated 10 out of 10 by Nancy Goodin Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly, knowledgeable and professional service.

Report a concern   September 26, 2026 — Rated 10 out of 10 by L.L. Don Franklin London Ford - Service
What do you like about our products and services?

Timely and professional

Report a concern   September 26, 2026 — Rated 10 out of 10 by K.M. Don Franklin London Ford - Service
What do you like about our products and services?

Love my Aviator

Report a concern   September 25, 2026 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and efficient.

Report a concern   September 25, 2026 — Rated 10 out of 10 by B.J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Good people and good service I live in Hazard Kentucky and come all way to Somerset or London to do business if that takes you anything pass by several Chevrolet GMC Dodge Ford dealership

Report a concern   September 25, 2026 — Rated 10 out of 10 by M.S. Don Franklin London Ford - Service
What do you like about our products and services?

I feel like the products available are very good quality vehicles, the people have always been polite and helpful, and the service department has been easy to work with.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Sandra Reid Don Franklin London Ford - Service
What do you like about our products and services?

Service is quick and it’s local

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.A. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and efficient

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.C. Don Franklin London Ford - Service
What do you like about our products and services?

Great service!

Report a concern   September 25, 2026 — Rated 10 out of 10 by Austin Rains Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Josh is great, he let me look at the car for aslong as I wanted, didn’t over pressure like a lot of salesman, filled the tank up and dropped it off to my house while I was at work!! Highly recommend!

Report a concern   September 24, 2026 — Rated 10 out of 10 by D.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everything people are amazing

Report a concern   September 24, 2026 — Rated 10 out of 10 by Wilma Miller Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very good people. Enjoyed working with them

Report a concern   September 23, 2026 — Rated 10 out of 10 by E.A. Don Franklin London Ford - Service
What do you like about our products and services?

They are accurate in what is needed and completes the task to fix it

Report a concern   September 23, 2026 — Rated 10 out of 10 by N.R. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and efficient service.

Report a concern   September 23, 2026 — Rated 10 out of 10 by Connie Robinson Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff. Oil change done in a timely manner.

Report a concern   September 23, 2026 — Rated 10 out of 10 by James Newman Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service

Report a concern   September 22, 2026 — Rated 10 out of 10 by Bryan Bolinger Don Franklin London Ford - Service
What do you like about our products and services?

The people in your service department are very kind and helpful about what you need and help you with some on the questions you might want to ask. Most likely, I will buy my next vehicle from there. Thank you.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Kathleen Smith Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service and the company and how well you help everyone out

Report a concern   September 22, 2026 — Rated 10 out of 10 by Joey Neal Don Franklin London Ford - Service
What do you like about our products and services?

Friendly workers
Easy to work with

Report a concern   September 22, 2026 — Rated 9 out of 10 by A.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast drop off and courteous Service. Rapid work and a phone call as soon as complete completed.

Report a concern   September 22, 2026 — Rated 10 out of 10 by D.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great customer service!

Report a concern   September 22, 2026 — Rated 10 out of 10 by Benny Boggs Don Franklin London Ford - Service
What do you like about our products and services?

Good

Report a concern   September 22, 2026 — Rated 10 out of 10 by Michael Sharp Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service desk and service experience. No problems with work that was performed and got work done earlier than expected

Report a concern   September 21, 2026 — Rated 10 out of 10 by E.H. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to schedule and fast.


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