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Customer Testimonials
Prompt service
Complete inspection of mechanical components, recommendations and explanations of why maintenance should be made. Waiting time for maintenance to be completed entirely acceptable. Will purchase next vehicle from Don Franklin Ford.
I am a Ford girl.
The work was done quickly and properly. The staff was friendly.
Everyone is friendly and seems to like their jobs. Service people are great and i get excellent work on my vehicles.
Easy to deal with. Done most of it over the phone cause I’m not close by. Stood by everything that was talked about over the phone.
You listen to what the customer wants
Fast and Friendly Service!!
Always do a great job. Nice people too be around
Verry fast job
Always have been a ford fan sense i was 4 years old. Parents only had Fords all their lives. Ford sales the best ford truck and has for 40 years straight. Thank you ford family. Super proud to be one also.
Great service very professional, great customer service
Friendly staff. They always explain an issues that might come up with the vehicle
Honest and friendly staff.
Didn’t fill up my washer fluid I ask for that to be done so I’m on a trip and no washer fluid
Had an oil change done fairly quickly, and the price was better than I expected
Notifications through the process
Good service department and very friendly
Excellent service
Fine vehicles. Friendly people to help fine what you want.
The sales people are very friendly and nice
I always get outstanding service at an affordable price, and I never have to worry if my service was done right or not. Thanks Don Franklin for being the best!
The valet service is wonderful for busy working folks. It is difficult for me to take off work and having someone pick up my vehicle to take it in for service and return it to me is so helpful! Thank you Don Franklin in London!
The process was super quick and easy!! Everyone we spoke to during the process was super friendly. We are very happy with our purchase!
Love the truck awesome salesman really good to deal with
Great service
The service department is very thorough and efficient. They are very knowledgeable and fast.
Fast, prompt service.
Fast courteous staff that answers all questions and explains what they are saying about my vehicle
I love misty. She has always done her best to help find exactly what we want. She never gives you the run around.