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Customer Testimonials
Above and beyond helpful in meeting the customer needs.
Wonderful service
Friendly workers
I can make my appointment for times that are good for my schedule
I like Don Franklin services because they have always treated me good over the years purchased several vehicles from them last purchase was a 2014 mustang the owner went beyond an made sure my car was fixed no other dealer ship will do what he done for me
Love ford products , max Caswell was great to work with.
It was great
All of it
Fast, friendly service and a comfortable waiting area.
They treated me good it was little difficult to get through to talk to somebody in service but now it was late around 4 or so yesterday to so I understand people may left work early everybody is short staffed this day n time
Overall great experience made buying a truck uncomplicated. I will most definitely recommend my friends and family.
I like that they call me by my first name. They understand that I make my living with my truck and do everything possible to service it in a timely manner. The main issue is have is that they want to charge me over one hundred dollars to do a diagnostic check to find a problem I'm having with the fwd unit on my truck. To fix the problem it's going to cost over two hundred dollars so why charge so much to find the problem? But with the overall good service I get I feel comfortable buying my next f350 at Don Franklin Ford in the future.
Staff in service Department
Great customer service
Friendly professional service
Did a good job at the service department
Service department were nice and friendly, I like motorcraft products for my vehicle.
I love the availability and the friendly atmosphere. They are always happy to help and they bring my van around front when they are finished.
The attendants are very helpful when checking in and out. The service has always been good. I have been a customer with Don Franklin Ford for many years.
Everything's done in a timely manner prices are good and friendly service
Always pleased with service greeting and turn around time
Keep you notified of your appointment time. Will give you a number of your associate so you can call with questions or simply ask how service is going. They will actually text you throughout process and give time estimates for pick up.
Efficient and was a pleasant stay while waiting for it to be serviced. Management was top tier and staff was very friendly!
Very helpful
Very quick at getting a oil change.
How quickly technician Earl Cornett got my vehicle done.
Trustworthy and use factory Ford parts. Good people to deal with in service and sales.
I can always get an appointment quickly and trust the service.
Jake Stines and Robbie Brown have always been great to work with, are very professional, and always get my service issues promptly taken care of. Would highly recommend Don Franklin Ford - Lincoln.
Checked in and out within 30 mins.. very fast