- Phone: 606-866-9099
- Visit Website
Customer Testimonials
I appreciate everyone in the service department who not only makes me feel like family but provides me with the best quality and affordable service on my vehicle than any other place I’ve’ve been and I wouldn’t trust anyone else with my service needs.
Larry- was excellent and thorough.
Have own Ford products all my life and probably continue
Awesome service
Always able to get an appointment quickly and able to get the services done quickly.
Name brand parts and oils. Fast at getting checkup completed
The product is the best and so is the service
My local DF always takes good care of me and my vehicles.
Friendly service department. Service appointment was very easily obtained.
Friendly customer service
Great people to do business with
Always bought fords
Handle the quick lane appointment quickly with a minimum wait time.
I would recommend Don Franklin, Kindra and Tim to everyone. They make the buying process so easy and are incredibly helpful.
The friendly staff and timely service make this a great place for all of your service needs.
All the crew at the dealership top notch.
Services
The Franklin brothers are honest and great to deal with. Donovan in Somerset is also a great Salesman and Brandon Swanner in London as well.
Everything and the salesman was very helpful
Fast friendly service
Ease of getting an appointment
Prompt service love getting oil change there. I’ve had my Highlander for 3 years and you guys are the only one who I will let do it. I know how to do it but rather you to do it
Very professional
Always had real good experience wouldn’t wanna go anywhere else. Highly recommend
Tim wells is very easy to work with makes you feel like a friend
I am a Ford man. Service has always been good
We were treated honestly and with respect. The Don Franklin sales people worked to get us the best deal they could. We are very happy.
We’ve only been to the service once so I can’t really give a lot feedback on materials and so forth. But as far as service rendered, it was on time and professional.
Everyone was knowledgeable and very friendly. There was a great variety of vehicles to choose from I just really liked Don Franklin Ford. This is the third vehicle I have purchased from them.
The people at Don Franklin Ford in London are what separates that dealership from all others.