Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 21, 2026 — Rated 9 out of 10 by Scottie Napier Don Franklin London Ford - Service
What do you like about our products and services?

Quality work performed professionally and timely at affordable prices. Comfortable waiting areas and courteous employees

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Do a good job nice people

Report a concern   September 21, 2026 — Rated 9 out of 10 by Steve Jewell Don Franklin London Ford - Service
What do you like about our products and services?

Quality. Need to be quicker.

Report a concern   September 21, 2026 — Rated 10 out of 10 by S.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The buying and trading process is easy, straightforward, and hassle-free.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Hannahbeth Mills Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Durable, and very reliable.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Marty Kuhl Don Franklin London Ford - Service
What do you like about our products and services?

James Partin along with everyone in the service department took excellent care of us. We were thrilled to get the brand of tires we wanted through your dealership. It’s close to where we live and convenient. Your waiting area is one of the nicest we have seen which made the experience that much better.

Larry and Marty Kuhl👍👍

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Services are always excellent

Report a concern   September 21, 2026 — Rated 10 out of 10 by S.R. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly service

Report a concern   September 21, 2026 — Rated 10 out of 10 by T.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great service, got my vehicle in and out quickly, didn’t even have an appointment.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Dale Shannon Don Franklin London Ford - Service
What do you like about our products and services?

Excellent as always!!!

Report a concern   September 18, 2026 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

all

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Employees are very friendly and helpful

Report a concern   September 18, 2026 — Rated 10 out of 10 by Betty Minor Don Franklin London Ford - Service
What do you like about our products and services?

I appreciate that you only do what my vehicles need, not try to tell me something is wrong that isn’t. I’ve always had good service with your dealership

Report a concern   September 18, 2026 — Rated 10 out of 10 by Mike Harbin Don Franklin London Ford - Service
What do you like about our products and services?

F150 best truck on the road. Service department staff is absolutely great people to work with. They keep you updated throughout your repairs and the mechanics are great. I’ve owned this truck since 2019, I’ve done nothing to it other than the maintenance that is needed when it’s due. Thank you so much.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Whitley Whitley Co Sheriff Don Franklin London Ford - Service
What do you like about our products and services?

We love Robbie brown in the London Ky area

Report a concern   September 17, 2026 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

Good service department and friendly staff

Report a concern   September 17, 2026 — Rated 10 out of 10 by Connie Arthur Don Franklin London Ford - Service
What do you like about our products and services?

Prompt and efficient

Report a concern   September 17, 2026 — Rated 10 out of 10 by E.H. Don Franklin London Ford - Service
What do you like about our products and services?

Service is better now than it was before

Report a concern   September 17, 2026 — Rated 10 out of 10 by Rhoda Sasser Don Franklin London Ford - Service
What do you like about our products and services?

I think your staff are very nice and pleasant to deal with.

Report a concern   September 17, 2026 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and simple

Report a concern   September 12, 2026 — Rated 10 out of 10 by Rodney Neighbors Don Franklin London Ford - Service
What do you like about our products and services?

What makes the difference in any common business are the people. You have the best that are available. Specificall, Jacob (service writer) is hands down the most professional I’ve ever had the pleasure of working with. All of the employees that I’ve encountered there a great

Report a concern   September 11, 2026 — Rated 10 out of 10 by J.F. Don Franklin London Ford - Service
What do you like about our products and services?

People

Report a concern   September 11, 2026 — Rated 10 out of 10 by Anthony Lewis Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very nice sales people. Not overly pushy like some other car dealerships I’ve been to

Report a concern   September 11, 2026 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

It was quick and efficient.

Report a concern   September 11, 2026 — Rated 10 out of 10 by James Bailey Don Franklin London Ford - Service
What do you like about our products and services?

Good

Report a concern   September 11, 2026 — Rated 10 out of 10 by Vicky Partin Don Franklin London Ford - Service
What do you like about our products and services?

Great service, and great personnel

Report a concern   September 10, 2026 — Rated 10 out of 10 by Cotha Prior Don Franklin London Ford - Service
What do you like about our products and services?

fast service. Notified me of all the problems before doing any repairs. very friendly.

Report a concern   September 9, 2026 — Rated 10 out of 10 by G.S. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is friendly and helpful.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Donald Thatcher Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and pleasant to deal with

Report a concern   September 9, 2026 — Rated 10 out of 10 by Ronney Collins Don Franklin London Ford - Service
What do you like about our products and services?

The staff and service was very good and they were really nice people


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