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Customer Testimonials
Power train warranty and Robbie Brown
I like how they give me a price on my trade and a price on the the truck I was buying with no run around
Was able to negotiate everything over the phone and just had to come in and sign papers. Very easy to deal with and had an answer to everything I asked
They done a great job
Having bought our last 7 vehicles from Don Franklin, we are thrilled with what we have purchased from Don Franklin each time. The service department at the London location is a great group of persons. They have gotten to know me well enough that it feels like I'm part of the family there.
They are the best products and service in the tri county area!
Friendly courteous service, great product.
Friendly
Great service
Easy to schedule. Full service oil change and tire rotation.
Keep their word, easy to get ahold of and get answers or updates, feel like they have done their best to fix things as quickly as they can.
This is just a great dealership. They do exactly what they promise you they will do. When we bought our vehicle we told them that we lived 2 hours away from the dealership and they still promised to pick up our vehicle and service it at their dealership. I was a little leery of this promise, but liked the vehicle so we bought it. True to their word they have honored that promise at each time the service was required. Just really good and honest people!!
Great service
Great personnel. And great service
Excellent place to do business
Integrity in service and quality in products
It was easy to schedule and I was greeted at the door and offered assistance. Once the service was complete, the young man found me in the waiting area and escorted me to the checkout counter. The lady at the checkout counter was very polite.
Very fast getting an oil change!!! Highly recommend
Great products and prompt and reliable services. I would rate a 10.
Fast, friendly service
Fast, friendly service.
I like that you are on time with your appointments and keep me updated while working on my vehicle. Nice waiting area, too! And in a time when everything is expensive, I consider your cost reasonable for what I have had done. Thanks!
Just friendly non pushy sales personnel. And ford vehicle selection
Excellent efficient service, friendly staff.
We were very impressed with our sales person. Raleigh. He was very understanding and helped us, even though we didn’t purchase a car.
All is good
Products great service wanted car license in pike and told 3 different people but it was done in laural county called back suppose to correct it but didn’t everything else was great
Nice, friendly people. Professional.
Fast professional service
There’s to to not like