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Customer Testimonials
Jacob was awesome. He has excellent communication skills and has answers to all my questions. My truck was in for a recall and you had me in and out quickly. Thank you for the great service!
Very clean waiting room and friendly staff
Great people
Plenty of inventory and friendly staff
Fast Service Department
Good service and clean environment for waiting.
James Partin is who helped me and he was wonderful!
Truthfully honesty and very dependable. If I trade it’s not an all day deal.and your team is amazing. Frankie Marcum is the best salesman that I’ve ever dealt with. That’s the reason I’ve traded so much with Don Franklin
Everythin!!
It was good all around
Great service!
This was the most smooth process I’ve ever been through to buy a vehicle. They made it very easy. I wasn’t even there an hour. They had me exactly what i wanted pulled up to the porch outside and had me an alternative to pick out. From the time i was there until i left everyone was super nice & allowed me to make my own decisions without feeling forced. The financing process was very smooth as well.
Very good experience highly recommend Don Franklin
DF and Lincoln customer service.
Friendly, knowledgeable sales staff, reliable service.
Very smooth process while trading vehicles
I like it they always do what I ask and are always friendly.
Nice customer service friendly
Wonderful Service
Reasonable pricing. Courteous people. Accommodating.
Great team! Thank you for taking care of Mindy’s Qx80.
Very pleased with my car. Misty was outstanding and went out of her way!!!!
I’m very welcome satisfied with my Lincoln, bought it new in 2018, one of the best autos that I have ever owned. Also the service is excellent
Quick and polite
The quick lane service is very good
My husband and I along with our three year old Grandson brought our F150 in to Ben Franklin for a recall issue. We were greeted in the service check in parking area by a very friendly employee , when he realized that my husband was on a walker and had difficulty walking, he was so helpful he pulled the truck up as close as possible to the door and Larry Scaff, who registered us had a chair waiting at the door and a kind lady brought her office chair out for him also. We were taken to the waiting area with a nice little area for children to enjoy also.
The issue was taken care of expeditiously and we were on our way shortly!
We were treated with the utmost courtesy by very caring people. You touched our hearts that day and my husband said when we trade vehicles, we will be back!
Thank you to all!
Everyone seems friendly and willing to help. Ivan has been terrific through the whole process.
Friendly helpful really quick, got my parts
and repairs covered with warranty, I had
a very good experience in a very trying time.
Prompt service, good atmosphere, good location
The service and the employees are extremely professional and kind, from start to finish.