Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   August 18, 2025 — Rated 10 out of 10 by T.C. Don Franklin London Ford - Service
What do you like about our products and services?

Set up appointment dropped truck off and picked it up later in the afternoon. But I noticed the iam going to call it a beauty cover is missing on top of the engine not sure what happened their

Report a concern   August 16, 2025 — Rated 10 out of 10 by F.A. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and efficient n friendly

Report a concern   August 16, 2025 — Rated 10 out of 10 by D.W. Don Franklin London - Sales
What do you like about our products and services?

Friendly and helpful people is your best assets the product is just a plus always respectful your people make your business grow . Service department is The best

Report a concern   August 15, 2025 — Rated 10 out of 10 by D.T. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was nice, friendly and helpful

Report a concern   August 15, 2025 — Rated 10 out of 10 by Harold Rose Don Franklin London Ford - Service
What do you like about our products and services?

Professional people and good service...

Report a concern   August 15, 2025 — Rated 10 out of 10 by Robert Milnes Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The van was just as described. Very well detailed and inspected before the saleGreat service and communication before and after the sale.

Report a concern   August 15, 2025 — Rated 10 out of 10 by J.D. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly people great service

Report a concern   August 15, 2025 — Rated 9 out of 10 by F.H. Don Franklin London Ford - Service
What do you like about our products and services?

You were quick and efficient.

Report a concern   August 15, 2025 — Rated 10 out of 10 by Kyle Shrader Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We bought a vehicle and it ended up with some problems and they went above and beyond to help us.

Report a concern   August 15, 2025 — Rated 10 out of 10 by C.J. Don Franklin London Ford - Service
What do you like about our products and services?

I enjoy driving Ford products and it was very easy to schedule services for my vehicle. Everyone was courteous and my vehicle was serviced in a very timely manner.

Report a concern   August 15, 2025 — Rated 10 out of 10 by T.M. Don Franklin London Ford - Service
What do you like about our products and services?

I assume I’m getting the best products and the correct services needed. I drive by myself a lot, so I need my vehicle serviced properly.

Report a concern   August 15, 2025 — Rated 10 out of 10 by Olivia Garrison Don Franklin London Ford - Service
What do you like about our products and services?

The service is always fast and reliable. I know interview car will be fixed right the first time and the people are always so nice and helpful.

Report a concern   August 15, 2025 — Rated 10 out of 10 by Dianna Cox Don Franklin London Ford - Service
What do you like about our products and services?

Great service James is the best in the service department everyone is so polite

Report a concern   August 15, 2025 — Rated 10 out of 10 by L.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Always very friendly and knowledgeable employees. Good communication and a feeling of appreciation for a chance at our business.

Report a concern   August 15, 2025 — Rated 10 out of 10 by L.D. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly service

Report a concern   August 15, 2025 — Rated 10 out of 10 by Michelle Leger Don Franklin London Ford - Service
What do you like about our products and services?

Quick service

Report a concern   August 15, 2025 — Rated 10 out of 10 by Ron Easter Don Franklin London Ford - Service
What do you like about our products and services?

Best after purchase service I have ever had.

Report a concern   August 15, 2025 — Rated 10 out of 10 by S.A. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and good quality service

Report a concern   August 15, 2025 — Rated 10 out of 10 by S.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great Service.

Report a concern   August 15, 2025 — Rated 10 out of 10 by Lynn Thompson Don Franklin London Ford - Service
What do you like about our products and services?

Love my KIA, makes the third one I have owned, never no issues. And service department has always been great!

Report a concern   August 13, 2025 — Rated 10 out of 10 by G.W. Don Franklin London - Sales
What do you like about our products and services?

Great vehicles, service and people.

Report a concern   August 13, 2025 — Rated 10 out of 10 by Sondra Day Don Franklin London Ford - Service
What do you like about our products and services?

Got on and out fast with the oil change

Report a concern   August 12, 2025 — Rated 10 out of 10 by C.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very helpful, always courteous and very friendly

Report a concern   August 12, 2025 — Rated 9 out of 10 by G.M. Don Franklin London - Sales
What do you like about our products and services?

London Ky sales person Kindra Ward is absolutely the best , friendly, helpful, and never fails to amaze me how she will work with us. Service department is always helpful, and keep us updated on our vehicles.

Report a concern   August 12, 2025 — Rated 10 out of 10 by G.S. Don Franklin London Ford - Service
What do you like about our products and services?

I am totally pleased every time I have my vehicle serviced at Don Franklin London Ky. I have always had good results

Report a concern   August 12, 2025 — Rated 10 out of 10 by Brandon Tomlinson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The quality of your products for an affordable price and the friendly, family service .

Report a concern   August 12, 2025 — Rated 10 out of 10 by Barbara Gibson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Patience with customers while they try to decide

Report a concern   August 12, 2025 — Rated 10 out of 10 by Brian Eldridge Don Franklin London Ford - Service
What do you like about our products and services?

Got in and out for the "Works" oil change and tire rotation in less than an hour! Called ahead for an appointment and was right on time. Very affordable price for a dealership, actually cheaper than most quick lubes! Thanks

Report a concern   August 12, 2025 — Rated 10 out of 10 by Kimberly Callahan Don Franklin London - Sales
What do you like about our products and services?

Very high quality and everyone is so very friendly I would recommend everyone hunting for a nice vehicle to go to Don Franklin auto we will always be very grateful

Report a concern   August 12, 2025 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

great service for our vehicles the past 12 years! thanks


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