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Customer Testimonials
I like to deal with James Parton and Larry they are very helpful and don’t try to pressure use into anything we don’t need on our car at the time they tell us if they think the brakes will last to next time not like one guy you have that try’s to get us to put brakes on it every time we have been there last 3 times
Very good service. Products are number one
Everything. Great ppl that work there. Love Don Franklin of London ky.
Staff are really friendly and if you do encounter any problems they have great management that makes it right
I was treated as a valued customer and received quick and great service.
Tim wells is the best
Polite, helpful & quick
How quickly and efficiently service is performed when drop my vehicle off for service
Very friendly. Good quality work. Explains everything you need to know about your vehicle
Everything
Don’t have to wait a long time to get the oil changed
They were very knowledgeable and understanding of my situation.
Close to home
Professional and most of all honesty
It was fast and good
Very friendly and helpful
When you make appointments you either get taken care of early or on time I make appointments because I don’t have time to wait all day so this works great for me
I like getting in and out fairly quickly with my oil change. Most other services I take to other businesses because of price. The staff is super helpful and friendly as well!
Very friendly service!
Extremely helpful and willingness to help customers.
Appointment for new tires were made for next day. Then put on in about an hour.
Helpful
It's not the products, it the people, and that why I would recommend Don Franklin of London .
I've been kept informed of progress of repairs, consulted before out of the normal service or repairs, also been kept updated on any service's due.
Your services department sucks I use to have a truck it was a 2011.fx4 it was a 150xlt sometimes it would start in the morning and sometimes it would not start at all so I took it to you people there at your services department to see what they could find out why it was doing that and your people there at the services department they could not find the problem that I was having with it so what i did then I took it to the Ford in Corbin they worked on it for a long time and they FIX it with no problem and you people here in London could not even do that for me.
Always very friendly and courteous
Our service was great. Everyone was very friendly and professional.
We have bought several cars/trucks from Don Franklin and we haven't ever thought about buying from anyone else. We are treated so well and the best part is they work with us on the negotiating deal. They won't let us walk away without a deal. The service of the vehicle is always good and waiting room is comfortable with free coffee . Check out is easy and we are always happy on our way out.
They are great
Like the Lincoln, like the service
Loved working with max and peanut.