Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   February 28, 2026 — Rated 10 out of 10 by F.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Huge inventory.
Report a concern   February 28, 2026 — Rated 10 out of 10 by E.B. Don Franklin London Ford - Service
What do you like about our products and services?

The fast service and ability to get a quick appointment
Report a concern   February 28, 2026 — Rated 9 out of 10 by K.O. Don Franklin London Ford - Service
What do you like about our products and services?

The personal was very friendly

Report a concern   February 28, 2026 — Rated 10 out of 10 by J.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Sales people are very professional

Report a concern   February 28, 2026 — Rated 10 out of 10 by P.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and knowledgeable employees. Clean waiting room and friendly service. Not pushy at all. Easy to deal with. #lovemyexplorer
Report a concern   February 28, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very helpful and friendly staff
Report a concern   February 28, 2026 — Rated 10 out of 10 by O.M. Don Franklin London Ford - Service
What do you like about our products and services?

The service is great .
Done in a timely manner. They explain
Very clearly what needs to be done now and close in the future. . Nice people to work with . I’m Very satisfied’

Report a concern   February 27, 2026 — Rated 10 out of 10 by Michael Fryman Don Franklin London Ford - Service
What do you like about our products and services?

They took care of me the best they could under my warranty restrictions.
Report a concern   February 26, 2026 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff, high quality work!
Report a concern   February 26, 2026 — Rated 10 out of 10 by Rebecca Hundley Don Franklin London Ford - Service
What do you like about our products and services?

The pick up and delivery of my car when I’m working it’s such a big help
Report a concern   February 26, 2026 — Rated 10 out of 10 by Willard Gabbard Don Franklin London Ford - Service
What do you like about our products and services?

Very good service. Very friendly staff
Report a concern   February 26, 2026 — Rated 10 out of 10 by L.J. Don Franklin London Ford - Service
What do you like about our products and services?

Service department was willing to accommodate our schedule and get our vehicle repaired before we needed to go out of town!
Report a concern   February 26, 2026 — Rated 10 out of 10 by M.B. Don Franklin London Ford - Service
What do you like about our products and services?

Awesome service.
Report a concern   February 26, 2026 — Rated 10 out of 10 by S.W. Don Franklin London Ford - Service
What do you like about our products and services?

The services was great
Report a concern   February 26, 2026 — Rated 10 out of 10 by Rylee Hoffman Don Franklin London Ford - Service
What do you like about our products and services?

Fast service great workers
Report a concern   February 26, 2026 — Rated 10 out of 10 by Brandy Swafford Don Franklin London Ford - Service
What do you like about our products and services?

Best there is
Report a concern   February 26, 2026 — Rated 10 out of 10 by Julianne Rice Don Franklin London Ford - Service
What do you like about our products and services?

I came in with a 2001 expedition. They found and fixed the problem very efficiently. All the staff were knowledgeable and friendly.

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.F. Don Franklin London Ford - Service
What do you like about our products and services?

Great people
Report a concern   February 26, 2026 — Rated 10 out of 10 by Keith B Dba Marcum Furn Don Franklin London Ford - Service
What do you like about our products and services?

Don Franklen has the best service department I have ever experienced at a new car lot. Pull up garage doors open so you don’t have to get out in the rain,cold or snow and service technicians do a great job.

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick good service great people to deal with

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.T. Don Franklin London Ford - Service
What do you like about our products and services?

we like Ford trucks and like having service done by a Ford dealership
Report a concern   February 26, 2026 — Rated 10 out of 10 by Sierra Adorno Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Yall were kind and helpful. Took the time to answer all of my questions thoroughly.

Report a concern   February 26, 2026 — Rated 10 out of 10 by G.G. Don Franklin London Ford - Service
What do you like about our products and services?

You back your warranty’s the way they should be!
Report a concern   February 26, 2026 — Rated 9 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Every thing

Report a concern   February 26, 2026 — Rated 10 out of 10 by Danyelle Driggers Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Nice employees, always helpful.

Report a concern   February 24, 2026 — Rated 10 out of 10 by L.G. Don Franklin London Ford - Service
What do you like about our products and services?

They go beyond and out of their way to help you
Report a concern   February 24, 2026 — Rated 10 out of 10 by D.R. Don Franklin London Ford - Service
What do you like about our products and services?

Honesty and dependability
Report a concern   February 24, 2026 — Rated 10 out of 10 by G.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good people
Report a concern   February 24, 2026 — Rated 10 out of 10 by J.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I’ve heard really good things about this place. I had a buddy buy a Range Rover Valero from yall and that thing was sweet and it’s still running so I’m in on whatever yall got to sell and would recommend to others on a daily basis if needed

Report a concern   February 23, 2026 — Rated 10 out of 10 by W.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very happy with all the help and assistance from Kindra and Tim during the whole process. Was able to get me where I wanted to be with payments.


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