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Customer Testimonials
great
I can’t say anything but good about the London store good people,,good service
Kindra is the best sales person in the company. She works very very hard to get you the results your wanting to make a good deal. We have purchased three vehicles from Kindra and plan purchasing several more.
Thank you,
Chris Phelps
YOU HAVE THE BEST SALESMAN RUSTEY!!!!!!!!!THAT MAN WENT WAY ABOVE OF BEING JUST A SALES PERSON!!!!!! I AM VERY HAPPY WITH MY NEW FRORD BRANCO SPORT BIG BEND.MATTER A FACT RUSTEY HELPED ME TO PICK OUT THE BRONCO SPORT.I HAD NOT MADE UP MY MIND AS TO WHAT I WAS GOING TO PURCHASE AND RUSTEY JUMPED RIGHT IN AND WALKED ME THROUGH TO THE VERY END.NOW RUSTEY IS AS A SALESMAN SHOULD BE WITH CLIENTS.HE WAS MOST HELPFUL FROM THE START TILL THE VERY END. HE TOOK HIS TIME HE WAS NOT IN A HURRY. HE GAVE ME ALL OF THE DETAILS THAT I NEEDED TO MAKE MY PURCHASE.YES I WOULD AND WILL TELL ANYONE AND EVERYONE ABOUT DON FRANKLIN OF LONDON KENTUCKY.AND WILL ALSO TELL THEM ABOUT RUSTEY SO THEY CAN LOOK HIM UP AND GET A GOOD DEAL ON THEIR PURCHASE JUST LIKE I DID.ALL OF THE STAFF THAT I DEALT WITH WAS VERY FRIENDLY AND HELPFUL RIGHT DOWN TO THE PERSON THAT DELIVERED MY NEW FORD BRONCO SPORT BIG BEND!!!!!!!!!!
Service representative was helpful and interested in helping resolve my recalls.
They work fast and take care of all your needs for your vehicle
They are always friendly, fast and efficient.
I'm 65 years old and Don Franklin of London Kentucky is the only dealership that worked with me, instead of treating me like just another bank account!
Great service techs.
Everyone was kind and respectful.
To get the job done quickly
Keep me informed about your vehicle situation and repairs being done
Told Tim what we wanted and payment and he was able to do it.
Fast and friendly. Very convenient:)
Friendly people, prompt timely service.
Shirt wait time& very polite….
I appreciated the friendly staff and the respect, knowledge and helpfulness.
Very knowledgeable, explains situation with knowledge. Very kind and helpful
Cons:With appointments wait period to long.
However, still 10
Customer service
Always cares good care of car
Quick service and friendly employees!
Service riters proferionalizm
Clean areas
Speed of service
Customer service the best
Everything ran right on time and everyone was very professional and polite
Very dependable and easy to work with
The convenience of having service at the dealership is very nice!
Everyone there was very nice and efficient
Quick and very nice people in service
Friendly staff, nice waiting area, good service and very knowledgeable.
I like being advised about the condition of my vehicle.
Everyone is very kind and they explain everything they fo extremely well