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Customer Testimonials
Leighton Napier and Tim Wells are the best in the business!! Have purchased around 30+ cars from these guys. They never let me down. Never!!! Leighton goes above and beyond to locate me vehicles optioned just they i want. Tim always makes me great deals. As long as these two remain at Don Franklin Ford London Ky i will continue to do business there.
Richard Litton
Very courteous and prompt!
My whole family has bought their vehicles at Don Franklin. And I was next and couldn’t be happier. Dons people were super helpful and patient and getting your vehicle serviced was fast and easy
Always been a very truthful and quick to help in entie way
Quick and friendly staff
I love that they remind me by text. The service department is always very helpful. I never have to wait very long. Awesome place !
Your people being honest
Fast friendly service! Very thorough!
Great Customer Service.
My service writer Jacob Stines has always taken care of me
Have generally had good experiences overall. Have recommended this business to others.
I liked my salesman, he was short and to the point with no wasting time. I liked that, I don’t like to waste time going back and fourth. I told him that when we started talking at first and he did exactly what i requested as far as no wasting time. If it’s gonna work let’s do it, if not we will shake hands and walk away.
Always receive the friendliest and most helpful service!
I like the ppl there and the service they give you
Very nice, Sales representatives have a great personality
Professional and excellent staff. Wonderful service
Clean and very professional. Always helpful.
Sales staff are genuinely helpful and makes for a very enjoyable experience buying and trading vehicles.
Good timely fashion
Got in quick an didn't take long...
Service team is exceptional! Always professional, knows what's wrong and fixes it!
Service by profession with a smile. In and out.
The service department is very good compared to other ones as they tell you exactly what is needed to be done as well as the price. I bought my vehicle new in 2018 and again the salesman was very informative. If I had to buy another vehicle then I would be back
F150 with Aluminum body and the twin turbo engines.
Friendly, professional and competent service
Great prices and they will actually negotiate with you, friendly staff also!
Knowledgeable technicians !!
Speed
Can usually find what I’m looking for
Friendly and informative.