Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   November 18, 2025 — Rated 10 out of 10 by Gregory Dalton Don Franklin London Ford - Service
What do you like about our products and services?

Joe Henderson made this process absolutely flawless. Joe has my business for life. Best car purchase experience I’ve ever had.

Report a concern   November 18, 2025 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

I really enjoy my vehicle nice vehicle I have ever had

Report a concern   November 18, 2025 — Rated 10 out of 10 by K.M. Don Franklin London Ford - Service
What do you like about our products and services?

Awesome services

Report a concern   November 18, 2025 — Rated 10 out of 10 by Gelia Morgan Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, reliable service!
Report a concern   November 18, 2025 — Rated 9 out of 10 by B.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very detailed service of my Yukon.
Report a concern   November 18, 2025 — Rated 10 out of 10 by John Peterson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The sales team are very helpful it was a great experience.The experience was great !
Report a concern   November 18, 2025 — Rated 10 out of 10 by Melinda Kellogg Don Franklin London Ford - Service
What do you like about our products and services?

Very quick service

Report a concern   November 18, 2025 — Rated 10 out of 10 by Tyrone Colbert Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was nice and very professional

Report a concern   November 18, 2025 — Rated 10 out of 10 by V.G. Don Franklin London Ford - Service
What do you like about our products and services?

The warranty

Report a concern   November 17, 2025 — Rated 10 out of 10 by J.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly helpful people

Report a concern   November 16, 2025 — Rated 10 out of 10 by T.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin spent time getting us the best interest rates. We didn’t feel rushed into making a decision about buying a vehicle.
Report a concern   November 16, 2025 — Rated 10 out of 10 by L.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Really great service when I bought the truck. Both Lee and Travis got me in and out fast and very efficient. Very happy! That’s the second car we bought there and we’re very pleased for great service. Thanks
Report a concern   November 16, 2025 — Rated 10 out of 10 by Ashley Ridener Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The product selection and sales team were great. They worked with me to get exactly what I needed and wanted.
Report a concern   November 16, 2025 — Rated 10 out of 10 by Tabitha Fultz Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Love working with Kindra and Tim Wells! Quick easy process
Report a concern   November 16, 2025 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

Best service anywhere
Please don’t use my name

Report a concern   November 16, 2025 — Rated 10 out of 10 by T.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Cameron did a very good job. He was nice and polite and answered every question we had. My new vehicle is amazing. I’ll definitely be back for another purchase when needed.
Report a concern   November 15, 2025 — Rated 10 out of 10 by Corey McKinney Don Franklin London Ford - Service
What do you like about our products and services?

Fast, affordable, professional service! Told me what I needed, other than an oil change, without forcing it on me.
Report a concern   November 15, 2025 — Rated 10 out of 10 by Lori Stines Don Franklin London Ford - Service
What do you like about our products and services?

I am always met with courteous service when at Don Franklin Ford in London and Jeep Dodge Ram Chrysler in Corbin.

Report a concern   November 15, 2025 — Rated 10 out of 10 by T.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quality of service.
Report a concern   November 15, 2025 — Rated 10 out of 10 by Michael Spradlin Don Franklin London Ford - Service
What do you like about our products and services?

The service was quick. The staff was very polite and courteous.

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Affordable service and very nice people to work with.

Report a concern   November 14, 2025 — Rated 9 out of 10 by D.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I was appreciative by the deal I received for a Ford Lincoln Aviator. I was treated very nicely. Thank you
Report a concern   November 14, 2025 — Rated 10 out of 10 by C.K. Don Franklin London Ford - Service
What do you like about our products and services?

I was in and out pretty quickly! Was only there for maybe 45 mins
Report a concern   November 14, 2025 — Rated 10 out of 10 by Bernard Williams Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very up front, pleasant experience best every!!!
Report a concern   November 14, 2025 — Rated 10 out of 10 by Dora Sizemore Don Franklin London Ford - Service
What do you like about our products and services?

Fast and everyone so nice

Report a concern   November 13, 2025 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very fast and proficient with my oil change, I need my vehicle done at a certain time and they exceeded my expectations
Report a concern   November 13, 2025 — Rated 10 out of 10 by M.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ivan was helpful

Report a concern   November 13, 2025 — Rated 10 out of 10 by T.S. Don Franklin London Ford - Service
What do you like about our products and services?

Service very professional and was very quick
Report a concern   November 13, 2025 — Rated 10 out of 10 by I.M.F.S.I. Don Franklin London Ford - Service
What do you like about our products and services?

Love my Lincoln
Report a concern   November 11, 2025 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

They was quick with getting the parts I needed and quick at installing them! Good communication!

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