Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 23, 2025 — Rated 10 out of 10 by Debra Miniard Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service and a job well done.

Report a concern   September 23, 2025 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   September 23, 2025 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

Ford quality have owned fords my whole life 74 Bronco, 94 f 150. 05 f150, 18 f150, 22 Bronco still own them all but the 05 f150

Report a concern   September 23, 2025 — Rated 10 out of 10 by R.K. Don Franklin London Ford - Service
What do you like about our products and services?

Dependable and nice looking vehicles. Staff is courteous and knowledgeable. Very professional

Report a concern   September 21, 2025 — Rated 10 out of 10 by Charles Fisher Don Franklin London Ford - Service
What do you like about our products and services?

The very best

Report a concern   September 21, 2025 — Rated 10 out of 10 by Vicki Conn Don Franklin London Ford - Service
What do you like about our products and services?

Professional sales and service staff, courteous employees, thorough in every aspect. I highly recommend Don Franklin Ford, London. 👍🇺🇸

Report a concern   September 20, 2025 — Rated 10 out of 10 by Carolyn Ward Don Franklin London Ford - Service
What do you like about our products and services?

I have always had very very good service from don franklin ford whether just an oil change, brakes replaced, new battery or a seat belt replaced they have always treated me we respect and be very professional. I will always have my vehicles serviced at don franklin ford if at all possible. I drive a Toyota but they have always serviced it.

Report a concern   September 20, 2025 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to get in and reps are easy to deal with

Report a concern   September 20, 2025 — Rated 10 out of 10 by T.T. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service and warranty!

Report a concern   September 20, 2025 — Rated 10 out of 10 by Angie Williamson Don Franklin London Ford - Service
What do you like about our products and services?

Service was great

Report a concern   September 20, 2025 — Rated 10 out of 10 by Rhonda Reynolds Don Franklin London Ford - Service
What do you like about our products and services?

Employees are friendly, knowledgeable and helpful.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Don Wilson Don Franklin London Ford - Service
What do you like about our products and services?

In and out as promised at a reasonable rate.

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quality service

Report a concern   September 20, 2025 — Rated 10 out of 10 by D.G. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very helpful and courteous.

Report a concern   September 20, 2025 — Rated 10 out of 10 by L.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The people are genuinely caring and want to help you. Not just trying to “make a sale” it’s a whole different experience when someone wants to help you.

Report a concern   September 19, 2025 — Rated 10 out of 10 by L.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great service and friendly staff always go above and beyond too make the customer happy.

Report a concern   September 19, 2025 — Rated 10 out of 10 by C.L. Don Franklin London Ford - Service
What do you like about our products and services?

They were very helpful and courteous.

Report a concern   September 19, 2025 — Rated 9 out of 10 by Gregory Wilson Don Franklin London Ford - Service
What do you like about our products and services?

Wide variety

Report a concern   September 19, 2025 — Rated 10 out of 10 by James Collins Don Franklin London Ford - Service
What do you like about our products and services?

Always service my car to my satisfaction

Report a concern   September 19, 2025 — Rated 10 out of 10 by T.S. Don Franklin London Ford - Service
What do you like about our products and services?

People and promptness of their service

Report a concern   September 19, 2025 — Rated 10 out of 10 by Michael Bright Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great service peanut was awesome to work with

Report a concern   September 19, 2025 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

Great Service manager
Great Service
Great store manager
Very helpful and friendly
Great Service writer,s
If they don't perform they don't seam to stay long.
I am very happy with the London store
I purchased all my auto's from Don Franklin family because of your London service.
Thanks.
I receive good phone service when I call, and Eddie has Great commercials on the phone.
Continue your auto's service and I will continue dealing with you people.
Thanks

Report a concern   September 19, 2025 — Rated 10 out of 10 by Verden Eversole Don Franklin London Ford - Service
What do you like about our products and services?

Work done in a timely manner. Courtesy by all workers.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Dale Shannon Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service and very friendly knowledgeable staff.

Report a concern   September 19, 2025 — Rated 10 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

The service on my car was finished in adequate time. I was pleased with the service. The staff were very nice.

Report a concern   September 19, 2025 — Rated 10 out of 10 by David Clemons Don Franklin London Ford - Service
What do you like about our products and services?

Dependable service, excellent service and excellent communication with service representatives. Thank You A+

Report a concern   September 19, 2025 — Rated 10 out of 10 by R.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The staff with Tim wells are fantastic and we will be repeat customers

Report a concern   September 19, 2025 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Kind, efficient, and excellent!!!

Report a concern   September 19, 2025 — Rated 10 out of 10 by Joshua Collett Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Rusty is a 5 star guy. Worked with us until he found what we wanted. Then delivered our new Tahoe to us. FANTASTIC experience. Don Franklin for me for all vehicle purchases in the future.


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