Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   April 20, 2026 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and quality

Report a concern   April 20, 2026 — Rated 10 out of 10 by Samantha Roberts Don Franklin London Ford - Service
What do you like about our products and services?

Easy to get an appointment and quick work

Report a concern   April 20, 2026 — Rated 9 out of 10 by D.P. Don Franklin London Ford - Service
What do you like about our products and services?

Didn't have a appointment was fit in for a oil change

Report a concern   April 20, 2026 — Rated 10 out of 10 by Gary Amburgey Don Franklin London Ford - Service
What do you like about our products and services?

Quick and friendly service

Report a concern   April 17, 2026 — Rated 10 out of 10 by C.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They did a wonderful job. I wasn't pressured and they genuinely tried to meet my expectations. I definitely recommend these fine folks.

Report a concern   April 15, 2026 — Rated 10 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

Polite explanation of service given

Report a concern   April 14, 2026 — Rated 10 out of 10 by Ruben Hicks Don Franklin London Ford - Service
What do you like about our products and services?

Fast service, great encounters with employees,

Report a concern   April 14, 2026 — Rated 10 out of 10 by Colby Petersen Don Franklin London Ford - Service
What do you like about our products and services?

Employees are very nice and professional

Report a concern   April 13, 2026 — Rated 10 out of 10 by R.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

No pressure sales misty couch professional and informative

Report a concern   April 13, 2026 — Rated 10 out of 10 by D.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone at Don Franklin worked very hard to help us find the truck we were looking for. Have always found the people at Don Franklin to be friendly and professional.

Report a concern   April 13, 2026 — Rated 10 out of 10 by R.O. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Salesman and finance personnel were very easy and knowledgeable

Report a concern   April 13, 2026 — Rated 10 out of 10 by Michael Trett Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Had a van and a great salesman
Report a concern   April 13, 2026 — Rated 10 out of 10 by Rodney Neighbors Don Franklin London Ford - Service
What do you like about our products and services?

Every employee that I have encountered there has been awesome. Thanks

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Good prompt service.
Report a concern   April 11, 2026 — Rated 9 out of 10 by G.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good service great price

Report a concern   April 11, 2026 — Rated 10 out of 10 by R.O. Don Franklin London Ford - Service
What do you like about our products and services?

Speed

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ryan Parman is a great person. He volunteers in the community. As soon as I saw him in the parking lot. I felt at ease .

Report a concern   April 11, 2026 — Rated 10 out of 10 by Melia Powers Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Clean and nice. I love my Ford Edge
Report a concern   April 11, 2026 — Rated 9 out of 10 by T.A. Don Franklin London Ford - Service
What do you like about our products and services?

Service

Report a concern   April 11, 2026 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   April 11, 2026 — Rated 10 out of 10 by Glennie Roark Don Franklin London Ford - Service
What do you like about our products and services?

I bought my car from Franklin and I will buy again they have the best people to help you

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.Y. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Willingness to help the customer

Report a concern   April 10, 2026 — Rated 10 out of 10 by J.E. Don Franklin London Ford - Service
What do you like about our products and services?

Scheduled it for the day you worked on it!

Report a concern   April 10, 2026 — Rated 10 out of 10 by Ken Sargent Don Franklin London Ford - Service
What do you like about our products and services?

Everybody was super nice a d helpful

Report a concern   April 10, 2026 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   April 10, 2026 — Rated 10 out of 10 by Delilah Bruner Don Franklin London Ford - Service
What do you like about our products and services?

Answered my questions. I was given an estimate of the cost and my appointment for service was made quickly My car was picked up and repaired and then was delivered back to me. All the people involved were very courteous and helpful.. I appreciate Don Franklin Ford.
Report a concern   April 10, 2026 — Rated 10 out of 10 by E.H. Don Franklin London Ford - Service
What do you like about our products and services?

Great service every time. The best service I have ever received.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Eva Adams Don Franklin London Ford - Service
What do you like about our products and services?

I’ve used DonFranklin since 2014 they have always helped me with the picking a vehicle of my choice with great price and interest rate. I’ve never had any issues at Don Franklin in London with servicing my vehicles. Everyone seems so honest and helpful with questions
This means a lot to me. Thanks for all you do. .
Report a concern   April 10, 2026 — Rated 10 out of 10 by Heath Vanderpool Don Franklin London Ford - Service
What do you like about our products and services?

Service is second to none. Your technicians always does a great job.
Report a concern   April 9, 2026 — Rated 10 out of 10 by Raegan Caldwell Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Honest and great deals

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