Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   June 2, 2025 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Service is on time for us

Report a concern   June 1, 2025 — Rated 10 out of 10 by Justin Gilpatrick Don Franklin London Ford - Service
What do you like about our products and services?

Great service great people

Report a concern   June 1, 2025 — Rated 10 out of 10 by E.R. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and friendly service staff

Report a concern   June 1, 2025 — Rated 10 out of 10 by R.S. Don Franklin London Ford - Service
What do you like about our products and services?

They are very nice

Report a concern   June 1, 2025 — Rated 10 out of 10 by Debra Richmond Don Franklin London Ford - Service
What do you like about our products and services?

Courtesy from service dept and professionalism.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Charles Gregory Long Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly service and they really take care of my needs and go over everything on my car

Report a concern   June 1, 2025 — Rated 10 out of 10 by G.W. Don Franklin London Ford - Service
What do you like about our products and services?

Professional services & trusted products!

Report a concern   June 1, 2025 — Rated 10 out of 10 by Jeff Gaines Don Franklin London Ford - Service
What do you like about our products and services?

Didn’t take a long time plus they washed the vehicle before we got it back from the oil change

Report a concern   June 1, 2025 — Rated 10 out of 10 by Dennis Stevenson Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and speedy service

Report a concern   June 1, 2025 — Rated 10 out of 10 by Christina Thomas Don Franklin London - Sales
What do you like about our products and services?

Rusty and his sales manager were fantastic to work with. They met every want/need in the truck we purchased.

Report a concern   June 1, 2025 — Rated 10 out of 10 by L.C. Don Franklin London Ford - Service
What do you like about our products and services?

I like the prompt, professional service that I received during my service visit.

Report a concern   June 1, 2025 — Rated 10 out of 10 by John Brown Don Franklin London Ford - Service
What do you like about our products and services?

Great people work there. Super friendly. Love the warranty

Report a concern   June 1, 2025 — Rated 10 out of 10 by M.G. Don Franklin London Ford - Service
What do you like about our products and services?

They are always friendly and helpful. And if anyone knows me personally knows I’m a ford girl. I love my escape .

Report a concern   June 1, 2025 — Rated 10 out of 10 by William Vaught Don Franklin London Ford - Service
What do you like about our products and services?

We have always had a great experience with both Raleigh in sales and Jacob in service.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Victoria Baker Don Franklin London - Sales
What do you like about our products and services?

They were all friendly as can be and I loved that

Report a concern   May 31, 2025 — Rated 10 out of 10 by C.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quality and prompt

Report a concern   May 30, 2025 — Rated 10 out of 10 by Pamela Cobb Don Franklin London Ford - Service
What do you like about our products and services?

Customer service is excellent as well as the smoothness of getting me in and out. Have never had anything but an excellent experience there

Report a concern   May 29, 2025 — Rated 10 out of 10 by Christa Conner Don Franklin London - Sales
What do you like about our products and services?

It was a great experience Lee was very up front - and so sweet!

Report a concern   May 29, 2025 — Rated 10 out of 10 by P.H. Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   May 29, 2025 — Rated 9 out of 10 by Curtis Head Don Franklin London Ford - Service
What do you like about our products and services?

I bought my Ford Edge there. Live 5 minutes away, so very convenient if I have a lengthy repair job. Workers that I deal with are courteous and helpful about the service I receive while there. The only thing I have ever been disappointed in was the detail work I had done. Bug deflector and rain guards are coming loose.

Report a concern   May 29, 2025 — Rated 9 out of 10 by Ricky Broughton Don Franklin London Ford - Service
What do you like about our products and services?

I don’t have to worry about the work on my auto

Report a concern   May 29, 2025 — Rated 10 out of 10 by Kandy Ryser Designs Llc Don Franklin London Ford - Service
What do you like about our products and services?

Quick

Report a concern   May 29, 2025 — Rated 10 out of 10 by K.K. Don Franklin London Ford - Service
What do you like about our products and services?

Always great service

Report a concern   May 29, 2025 — Rated 10 out of 10 by T.A. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to get an appointment. The service is fast and efficient!

Report a concern   May 29, 2025 — Rated 10 out of 10 by Jeff Seals Don Franklin London Ford - Service
What do you like about our products and services?

Friendlys people I have ever done business with, and very fast at what they do

Report a concern   May 29, 2025 — Rated 10 out of 10 by M.F. Don Franklin London Ford - Service
What do you like about our products and services?

Professional service

Report a concern   May 29, 2025 — Rated 10 out of 10 by T.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Honest salesperson

Report a concern   May 29, 2025 — Rated 10 out of 10 by William Gallup Don Franklin London Ford - Service
What do you like about our products and services?

!Super fast and super friendly

Report a concern   May 29, 2025 — Rated 10 out of 10 by A.M. Don Franklin London - Sales
What do you like about our products and services?

Great service

Report a concern   May 28, 2025 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service and very friendly staff.


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