Customer Testimonials

Great service and sales

Sales staff are very kind and courteous! They were very helpful fulfilling our needs!

Everything

Great experience for both vehicles we purchased

They went above and beyond to get me in the vehicle I wanted.

They are always quick to get me in and out. Price is fairly reasonable. All of the employees are nice

The prices are hard to beat and the service of the people was very polite and professional

Like ford products and service is always good

Just purchased a 2024 Ford F250 from Don Franklin London,Ky and the experience was great ! Our salesman Rusty Newman was amazing. He answered all our questions and was very patient while we were deciding which vehicle would be a perfect fit for our family.
Rusty even went the extra mile and helped to set up the Ford Pass on my phone and I have already put those points towards a purchase for some accessories.
Everyone at the dealership was amazing from salesman to finance.
Thank you for adding our family to the Don Franklin family.

I always have good service,people are nice and service is prompt.

Needed new tires at my scheduled oil change appointment and they were able to accommodate same day without hesitation.

Top notch employees

Excellent service, always able to help whenever I have any problems with my vehicle and always have my vehicle done and ready for me to pick up in a timely manner. Every person at the dealership has been friendly and kind and always willing to answer any questions I may have. I recommend this dealers to all my friends and family or anyone that I’ve spoken with about wanting a new or used car.

Great people to work with. Very courteous and helpful and would recommend them to any and all for service.

Fast, Friendly Service.

Helped me as much as they can

Always easy to deal with

Great attention to detail.

I had a wonderful experience. Wonderful salesman Mr Newman and the finance guy was wonderful as well.

I made five trips to the ford dealer in Corbin where I bought the vehicle as no results. So I called Lincoln and they found out that they had no technician. So five trips with appointments and no service. Lincoln told me to come to your place in London and I got great service other than back order parts which no one can help. Service is the heart of any dealership so that being said I will be back. Thanks, John Evans

Great salesmen and sales managers, financial manager was great to work with, will do business here agian

They always get my car serviced in a timely manner and are always willing to help.

Time friendly and very informative

Friendly and professional staff.

Mostly Austin very nice and answered all of our questions helped us all he could

I appreciate the service that I receive from the service department. They have gone out of their way to take care of my service needs. I would highly recommend using Don Franklin service department.

Everything

The people are friendly and helpful. If they can assist you in any way they will.

Excellent service

Quick, courteous and friendly!