Customer Testimonials

Great service

Reliable and quality-rated

They found the problem and fixed; it

Ron’s customer service, customer friendly.

quick to respond to questions

I purchased a vehicle from Don Franklin Auto a few months ago, and at that time I received a voucher for a free oil change for my vehicle. I called and was scheduled for this service, and the scheduling was a plus for me. This allowed me to plan for this in line with events for the day.

I was met with a professional service tech--Hollin--who was courteous and helpful. The service was provided in a timely manner and I was given an update on my vehicle as being in great working condition, and given information regarding the next projected oil change and servicing that might be needed at that time.

This is my first time dealing with Don Franklin Auto as a dealer, and with the Service Dept.
I have been satisfied on both counts.

Thank you.

Timely service and no pressure to agree with additional maintenance sales. Friendly and fast.

MJ was so accommodating

Your service department people are courteous, respectful, know what they're doing and not taking advantage of me. I have been to dealerships where they have tried to convince me that my vehicle needed things that I knew for a fact were not needed. Your people have never done that!! Be proud. It's refreshing to deal with honest people.

The people who work there are so friendly and knowledgeable!

Friendly and efficient

They always take care of me. Timely and very professional. They rock in the Service Department. Really. They go out of the way to get you done.
Thanks Guys 🤛🏿

Very friendly and informative. Didn't take as long as they said.

Ron in the Service department he’s very friendly and knowledgeable.

The service department is great. Ron always goes above to help

I had a great experience with the purchase of my vehicle and the 2 times I have brought it in for maintenance.

Great, friendly service

I was very pleased with the service. Jennifer did a wonderful job of communicating to let me know so did not need brake repair or a tire rotation.. The oil change was completed in a timely manner.

This is my second maxima, before I was driving a Honda Accord sport and the maxima is better in my opinion

I love my Nissan Altima!

The customer service is the best.

Very friendly

Service was great, what was needed was thoroughly explained, work completed in a timely manner.

Excellent sales and service department. Purchase went smoothly. Very satisfied customer!

I'm not sure where to start....The texting back and forth vs. being at the lot to do the initial money work, the warm welcome I received when I arrived at the lot, the entire staff assisting me with a surprise for my wife, or finally that I found a dealership where I could come to and know that I am going to be treated like family at Don Franklin Auto!

On time and notifications.

Ron and staff provided me with great Service by delivering my car to house when it was ready,

KUDOS to all of them :)!!

I liked how friendly your staff are to deal with and I like how prompt you were at taking care of the problem with my radio on my Nissan Kicks. The sales team is very friendly as well!

Style and set up. I’ve not had any issues since we purchased.

I like the instant and thorough attention. My salesman (Wheeler) was knowledgeable and patient with me. I had very specific ideas as to what I wanted and could afford.