Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 26, 2021 — Rated 10 out of 10 by Mark George Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service and no pressure to agree with additional maintenance sales. Friendly and fast.

Report a concern   March 25, 2021 — Rated 10 out of 10 by Teresa Collett Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ was so accommodating

Report a concern   March 24, 2021 — Rated 10 out of 10 by Loretta Alissen Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service department people are courteous, respectful, know what they're doing and not taking advantage of me. I have been to dealerships where they have tried to convince me that my vehicle needed things that I knew for a fact were not needed. Your people have never done that!! Be proud. It's refreshing to deal with honest people.

Report a concern   March 24, 2021 — Rated 10 out of 10 by K.C.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people who work there are so friendly and knowledgeable!
Report a concern   March 24, 2021 — Rated 10 out of 10 by Judy Haney Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and efficient

Report a concern   March 23, 2021 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They always take care of me. Timely and very professional. They rock in the Service Department. Really. They go out of the way to get you done.
Thanks Guys 🤛🏿
Report a concern   March 23, 2021 — Rated 9 out of 10 by C.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and informative. Didn't take as long as they said.

Report a concern   March 23, 2021 — Rated 10 out of 10 by Jack Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron in the Service department he’s very friendly and knowledgeable.
Report a concern   March 23, 2021 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is great. Ron always goes above to help
Report a concern   March 23, 2021 — Rated 10 out of 10 by Jessica Buchenberger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I had a great experience with the purchase of my vehicle and the 2 times I have brought it in for maintenance.
Report a concern   March 22, 2021 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great, friendly service

Report a concern   March 22, 2021 — Rated 10 out of 10 by R.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was very pleased with the service. Jennifer did a wonderful job of communicating to let me know so did not need brake repair or a tire rotation.. The oil change was completed in a timely manner.

Report a concern   March 22, 2021 — Rated 10 out of 10 by G.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

This is my second maxima, before I was driving a Honda Accord sport and the maxima is better in my opinion

Report a concern   March 22, 2021 — Rated 10 out of 10 by J.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Nissan Altima!
Report a concern   March 22, 2021 — Rated 10 out of 10 by S.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The customer service is the best.

Report a concern   March 22, 2021 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very friendly

Report a concern   March 22, 2021 — Rated 10 out of 10 by E.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was great, what was needed was thoroughly explained, work completed in a timely manner.

Report a concern   March 22, 2021 — Rated 10 out of 10 by Arthur Davis Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Excellent sales and service department. Purchase went smoothly. Very satisfied customer!
Report a concern   March 21, 2021 — Rated 10 out of 10 by Clyde Hayes Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I'm not sure where to start....The texting back and forth vs. being at the lot to do the initial money work, the warm welcome I received when I arrived at the lot, the entire staff assisting me with a surprise for my wife, or finally that I found a dealership where I could come to and know that I am going to be treated like family at Don Franklin Auto!
Report a concern   March 19, 2021 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time and notifications.
Report a concern   March 19, 2021 — Rated 10 out of 10 by Alyce Graves Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron and staff provided me with great Service by delivering my car to house when it was ready,

KUDOS to all of them :)!!
Report a concern   March 18, 2021 — Rated 10 out of 10 by T.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I liked how friendly your staff are to deal with and I like how prompt you were at taking care of the problem with my radio on my Nissan Kicks. The sales team is very friendly as well!
Report a concern   March 18, 2021 — Rated 10 out of 10 by C.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Style and set up. I’ve not had any issues since we purchased.
Report a concern   March 17, 2021 — Rated 10 out of 10 by P.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I like the instant and thorough attention. My salesman (Wheeler) was knowledgeable and patient with me. I had very specific ideas as to what I wanted and could afford.

Report a concern   March 17, 2021 — Rated 10 out of 10 by Donna Rhodus Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Had a great experience!
Report a concern   March 17, 2021 — Rated 9 out of 10 by Howard Whitehead Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have only had my car repaired once at Don Franklin but it was a pkeasurable experuiwnce.

Report a concern   March 16, 2021 — Rated 10 out of 10 by N.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always professional and courteous. Usually get an appt the same day or the next.
Report a concern   March 16, 2021 — Rated 10 out of 10 by H.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The efficiency and quickness
Report a concern   March 16, 2021 — Rated 10 out of 10 by J.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

service is good,

Report a concern   March 15, 2021 — Rated 10 out of 10 by Tanesha Curry Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I loved that Bob really took the time to find the right car that fit me.


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