Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 20, 2021 — Rated 10 out of 10 by B.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courteous service always..

Report a concern   April 19, 2021 — Rated 10 out of 10 by Joshua Gilland Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and easy. Drop off and pick up were smooth, and the service was done in the quoted time.

Report a concern   April 19, 2021 — Rated 10 out of 10 by D.T. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Not pushy at all, my salesperson Jennifer listened to what I wanted and put me in a beautiful, dependable car and helped get me an affordable deal!
Report a concern   April 19, 2021 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Polite informed service department.
Report a concern   April 19, 2021 — Rated 10 out of 10 by Ninda Shirley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Another great experience having my Rogue serviced at Don Franklin! Thank you guys!
Report a concern   April 19, 2021 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Bob Glass
Report a concern   April 19, 2021 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always able to get in and out quickly. The staff is helpful with working in unplanned service issues. Thanks!
Report a concern   April 19, 2021 — Rated 10 out of 10 by B.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good work done in a timely manner. The staff is friendly and helpful.

Report a concern   April 17, 2021 — Rated 10 out of 10 by Melony Cox Don Franklin Lexington Nissan - Service
What do you like about our products and services?

John Berry is the best! Always so personal. We feel like we are Nissan family. I’m driving my seventh Nissan vehicle now!

Report a concern   April 16, 2021 — Rated 10 out of 10 by S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have always been given a good and professional service. I have always been treated with respect and prompt service.

Report a concern   April 16, 2021 — Rated 10 out of 10 by B.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Quick and honest service.

Report a concern   April 16, 2021 — Rated 10 out of 10 by B.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Quick and honest process.

Report a concern   April 16, 2021 — Rated 10 out of 10 by Shannan Harris Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Brandon was very professional and helpful.

Report a concern   April 16, 2021 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was very nice and courteous. Good service.

Report a concern   April 16, 2021 — Rated 10 out of 10 by Tshitshi Kamuena Don Franklin Lexington Nissan - Service
What do you like about our products and services?

In the future to fix the windshield protector which is broken by snow and oil change routine for our 2015 Nissan Pathfinder.
Report a concern   April 16, 2021 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Large inventory and if they don't have what your looking for they'll work to find it for you.

Report a concern   April 16, 2021 — Rated 10 out of 10 by Tracy O'Neill Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The staff was very helpful and Misty was excellent

Report a concern   April 15, 2021 — Rated 10 out of 10 by Alvin Holbrook Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron was one of the most knowledgeable and friendly Nissan service advisers I have had the pleasure of working with, during the 28 years of owning Nissans!

My hat is off to this man, and the great customer service he provided in representing your dealership!!!
Report a concern   April 15, 2021 — Rated 10 out of 10 by R.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time service and honesty.
Report a concern   April 14, 2021 — Rated 10 out of 10 by John Mooney Don Franklin Lexington Nissan - Service
What do you like about our products and services?

the friendly service

Report a concern   April 14, 2021 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly

Report a concern   April 14, 2021 — Rated 10 out of 10 by Cheston Robbins Ii Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly. Plus the service center washed my vehicle so they not only performed maintenance, but they gave it back cleaner then how they were given it. Was fairly priced service as well.
Report a concern   April 14, 2021 — Rated 10 out of 10 by Loretta Pooler Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don Franklin Nissan has always been great at getting me right in for my scheduled appointments and getting me back on the road in reasonable time!
Also great communication before , during and after service.
Thank You

Report a concern   April 13, 2021 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always friendly

Report a concern   April 13, 2021 — Rated 9 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Considerate, timely, and helpful
Report a concern   April 13, 2021 — Rated 10 out of 10 by F.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Up front with work to be done.
Report a concern   April 13, 2021 — Rated 10 out of 10 by B.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Easy and quick in and out deal

Report a concern   April 12, 2021 — Rated 10 out of 10 by Harry Lockhart Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly

Report a concern   April 12, 2021 — Rated 10 out of 10 by M.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is so friendly and helpful.

Report a concern   April 9, 2021 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ray was extremely helpful! We were in a time crunch and he was able to get everything processed quickly and accurately. We also appreciated the power train warranty and free car washes for life.


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