Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 29, 2021 — Rated 10 out of 10 by Greg Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professionalism, genuine parts, reasonable price.

Report a concern   April 28, 2021 — Rated 9 out of 10 by G.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Took to long

Report a concern   April 28, 2021 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great vehicle. Staff straight forward and helpful.

Report a concern   April 28, 2021 — Rated 10 out of 10 by David Little Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Best customer service in town!

Report a concern   April 27, 2021 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Stan was incredibly helpful in my decision to make a purchase. He was knowledgeable and professional. The finance team took the time to find the very best rate and exceeded my expectations. I have become a loyal Don Franklin customer.

Report a concern   April 27, 2021 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and helpful associates. Fair pricing. Thoroughly check auto on each visit.

Report a concern   April 27, 2021 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly & Efficient! 😬

Report a concern   April 26, 2021 — Rated 10 out of 10 by L.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I like Nissan

Report a concern   April 26, 2021 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Entire staff was friendly and professional and we were treated very well.

Report a concern   April 26, 2021 — Rated 10 out of 10 by Xinxing Wu Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent!

Report a concern   April 26, 2021 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are so nice and professional

Report a concern   April 26, 2021 — Rated 10 out of 10 by B.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly staff.

Report a concern   April 26, 2021 — Rated 10 out of 10 by Rita Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service , friendly workers

Report a concern   April 26, 2021 — Rated 10 out of 10 by M.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good service

Report a concern   April 26, 2021 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always a good experience

Report a concern   April 26, 2021 — Rated 9 out of 10 by S.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice people! Ron is great. and the part I needed was in stock! Timely service.

Report a concern   April 24, 2021 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service and reliable cars.

Report a concern   April 24, 2021 — Rated 10 out of 10 by V.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love my Nissan Rogue. Love the way everyone interacts with me. The staff at Don Franklin are friendly and extraordinary helpful and I don't feel like I'm being ripped off. Thank you so much.

Report a concern   April 23, 2021 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great Customer Service
Friendly staff
Hassle free shopping
Brought my new vehicle to me!!!

Report a concern   April 23, 2021 — Rated 9 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I would have liked to have had the inside of my car vacuumed when it was washed. They said the vacuum was not working. This was my 2nd oil change and at my first visit they said the car wash was down so I did not get the free car wash.
Other than that....everything else was great. Need to get those things fixed.

Report a concern   April 23, 2021 — Rated 10 out of 10 by Stuart Reedy Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service staff is helpful and very friendly. The service advisor to which I spoke is very knowledgeable. The service is very professional and timely. I'll be back!

Report a concern   April 23, 2021 — Rated 10 out of 10 by Chad Mason Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

They went above and beyond to get me the best deal. I was able to get incentives that I don’t even know I’d qualify for.

Report a concern   April 23, 2021 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service people are proficient, respectful, knowledgeable about auto products, complete maintainence in a timely matter, and leave your auto in a better condition than when you left it. I highly recommend this business for your auto needs.

Report a concern   April 23, 2021 — Rated 10 out of 10 by Teresa Crowell Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Salesman was so friendly and helpful

Report a concern   April 22, 2021 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was quick service. Everything checked out great. I am glad it didn't take too long. Thank you for your great service

Report a concern   April 22, 2021 — Rated 10 out of 10 by C.T. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The way it's explain

Report a concern   April 22, 2021 — Rated 9 out of 10 by R.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

service department

Report a concern   April 21, 2021 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The friendliness

Report a concern   April 21, 2021 — Rated 10 out of 10 by Sherri Blakeman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice friendly long term staff in the service dept. I've brought my nissan marano in for service since 2014. You do a great job!

Report a concern   April 21, 2021 — Rated 10 out of 10 by Nancy Kolesnik Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They listened to my concerns and addressed each one. They are very professional and are up front on all costs so there are no surprises. Excellent service.


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