Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   September 8, 2021 — Rated 10 out of 10 by James Brown Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Just so easy to buy and your new vehicle delivered to your door
Report a concern   September 8, 2021 — Rated 10 out of 10 by Gregory Norsworthy Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to work with
Report a concern   September 8, 2021 — Rated 10 out of 10 by Darlene Barber Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and efficient service.

Report a concern   September 8, 2021 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Attention to Customer Service
Report a concern   September 7, 2021 — Rated 10 out of 10 by Abdessamad El Gueddari Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Team members was very friendly, procedure is easy, following up the customer is excellent.
Report a concern   September 7, 2021 — Rated 9 out of 10 by K.H. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Cars I looked at were all nice and clean and everyone was friendly and helpful!

Report a concern   September 7, 2021 — Rated 10 out of 10 by T.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly

Report a concern   September 7, 2021 — Rated 10 out of 10 by J.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was beyond thrilled with the Sevice Department. They replaced the transmission in my vehicle and were polite and efficient throughout the process. I will definitely recommend Don Franklin to whoever needs service or new or pre-owned vehicles.
Report a concern   September 7, 2021 — Rated 10 out of 10 by Melissa Hall Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone there is very nice and knowledgeable
Report a concern   September 7, 2021 — Rated 10 out of 10 by Robert Pound Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Done in a timely and professional manner
Report a concern   September 7, 2021 — Rated 10 out of 10 by Mitchell Brandenburg Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

My salesperson, MJ Carpenter, was easy to work with and responded quickly to all inquires prior to after the deal was made.
Report a concern   September 6, 2021 — Rated 10 out of 10 by J.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service and great service

Report a concern   September 4, 2021 — Rated 10 out of 10 by Harold Foley Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

MJ was great. No pressure, easy to talk to and explained everything.

Report a concern   September 4, 2021 — Rated 9 out of 10 by Patricia Waggener Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like you being on time with appointments, having correct information and being polite.

Report a concern   September 3, 2021 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service dept employees are extremely friendly and polite. The services I received were completed quickly and I felt that they were quite knowledgeable about what they do.
Report a concern   September 3, 2021 — Rated 10 out of 10 by M.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always have gotten great service and I trust that the work on my car will be done correctly. I appreciate that you send me coupons to save money!
Report a concern   September 2, 2021 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer Dailey was an excellent service advisor.

Report a concern   September 2, 2021 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and courteous

Report a concern   September 2, 2021 — Rated 10 out of 10 by Sherri Blakeman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great staff, friendly and knowledgeable. I've brought my Nissan Murano in for service here for 7 years. No probelms! Great car. :)
Report a concern   September 2, 2021 — Rated 9 out of 10 by T.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service.
Report a concern   September 2, 2021 — Rated 10 out of 10 by Lana Little Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I love the safety features, the durability, the ease of service and the nice salesman and staff !
Report a concern   September 2, 2021 — Rated 10 out of 10 by P.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service.
Report a concern   September 1, 2021 — Rated 10 out of 10 by Jennifer Taylor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was fast and efficient.

Report a concern   September 1, 2021 — Rated 10 out of 10 by Rebecca Mattingly Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service staff was very friendly and did an amazing job on my transmission thank you Don Franklin 🙂
Report a concern   August 31, 2021 — Rated 10 out of 10 by T.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and great service.

Report a concern   August 31, 2021 — Rated 10 out of 10 by Stephen Gulini Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly sales staff and very attentive. MJ was great to work with and that’s 2 vehicles in our household from Don Franklin!

Report a concern   August 30, 2021 — Rated 10 out of 10 by L.G. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I love my new Rogue. The process was quick and easy and everyone was friendly.
Report a concern   August 30, 2021 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service

Report a concern   August 30, 2021 — Rated 10 out of 10 by V.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have had several Nissan vehicles and always found to be reliable . The service department has always been friendly and kept me informed on what service needs to be done then and upcoming services.
Report a concern   August 30, 2021 — Rated 10 out of 10 by M.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I was very satisfied with the service I received from Don Franklin.


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