Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   December 21, 2021 — Rated 10 out of 10 by Anthony Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Explain what was happya d what was done to correct the pry

Report a concern   December 20, 2021 — Rated 10 out of 10 by Steven Hester Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Bob Glass was a pleasure to work with.

Report a concern   December 20, 2021 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Absolutely the easiest vehicle purchase I've ever made! John Berry and the rest of the Don Franklin staff bent over backwards to make things easy.

Report a concern   December 20, 2021 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everything was great. Thanks!

Report a concern   December 20, 2021 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly knowledgeable people
My salesman MJ made buying a car almost enjoyable. Calm kind & helpful the entire time
Walt helped explain all the techy workings of the car

Report a concern   December 20, 2021 — Rated 10 out of 10 by R.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

great cars and friendly service

Report a concern   December 18, 2021 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything was good

Report a concern   December 17, 2021 — Rated 10 out of 10 by Patrick Guinn Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Smooth process. Was in and out with a new ride in less than 3 hours.

Report a concern   December 17, 2021 — Rated 10 out of 10 by D.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Does a good job

Report a concern   December 16, 2021 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, knowledgeable and fast.

Report a concern   December 14, 2021 — Rated 10 out of 10 by C.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Time

Report a concern   December 14, 2021 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was a simple and straight forward process.

Report a concern   December 14, 2021 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service department

Report a concern   December 14, 2021 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Your people are helpful & nice The first time I haven’t gotten angry buying a car As an older woman it was difficult dealing w/me but MJ & I laughed the entire time Your financial people were friendly & talkative and the young man that instructs you about your car was exceptionally helpful
Thank you for making a usually miserable experience
tolerable

Report a concern   December 13, 2021 — Rated 10 out of 10 by N.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good fast service

Report a concern   December 13, 2021 — Rated 10 out of 10 by T.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenience. Good service.

Report a concern   December 13, 2021 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always a personable experience. Fast and friendly service

Report a concern   December 10, 2021 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always great and friendly service!

Report a concern   December 9, 2021 — Rated 10 out of 10 by G.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly, Clean, Easy to deal with. We drive an hour to get oil changes because the people in your service dept are exceptional.

Report a concern   December 9, 2021 — Rated 10 out of 10 by A.D. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and patient associates, very informative and transparent purchase process, very competitive prices, excellent warranty offer.

Report a concern   December 9, 2021 — Rated 10 out of 10 by D.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Pleasant, helpful sales associates. Fairly simple process (was paying cash). Not high pressure as far as buying warranties, etc. Delivered my car to my home 45 minutes away!

Report a concern   December 8, 2021 — Rated 10 out of 10 by John Wolff Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient and friendly.

Report a concern   December 8, 2021 — Rated 10 out of 10 by C.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

great service but this is the third time i completed a survay

Report a concern   December 8, 2021 — Rated 10 out of 10 by K.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Accommodating

Report a concern   December 8, 2021 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was nice & explanatory.

Report a concern   December 8, 2021 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone I’ve worked with there has been very nice and I feel good about my decision to purchase my vehicle from there and have service work done there

Report a concern   December 8, 2021 — Rated 10 out of 10 by A.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

1. Mr. Carpenter and Nissan staff were nice and understanding about our COVID requests. Thank you.

2. They answered our many questions patiently and with detailed responses. Thank you.

3. We are enjoying our new car very much.

Thank you for a good experience. Merry Christmas and Happy Holidays.

Report a concern   December 7, 2021 — Rated 10 out of 10 by Marc Ford Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is extremely helpful, friendly and knowledgeable. Tanner Flynn is a really good service rep. The service center had my Altima running in just minutes.

Report a concern   December 7, 2021 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient

Report a concern   December 7, 2021 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great customer service


Privacy Policy