Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   October 7, 2021 — Rated 9 out of 10 by Darrell Link Don Franklin Lexington Nissan - Service
What do you like about our products and services?

products are vast. service is fast . inspections are thorough & fair.
Report a concern   October 7, 2021 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The variety of cars in both used and new. Location . The orderly process of buying.

Report a concern   October 7, 2021 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick friendly

Report a concern   October 7, 2021 — Rated 10 out of 10 by S.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have always liked Nissans and they are very friendly

Report a concern   October 7, 2021 — Rated 10 out of 10 by I.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service personnel. Wet friendly and welcoming attitude. Work done was explained and done right first time. Kept me informed throughout the service period. We’ll done!
Report a concern   October 7, 2021 — Rated 10 out of 10 by G.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly

Report a concern   October 5, 2021 — Rated 10 out of 10 by V.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like Nissan products and have always have had good luck.
Report a concern   October 4, 2021 — Rated 9 out of 10 by C.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient & quick.
Report a concern   October 4, 2021 — Rated 10 out of 10 by H.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great service and staff! Thanks guys!!!
Report a concern   October 4, 2021 — Rated 10 out of 10 by Lauren Sutcliffe Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Best place there is.
Report a concern   October 4, 2021 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer does an excellent job on getting you in and out as fast as possible. She is very professional and very eager to help make it a great experience

Report a concern   October 4, 2021 — Rated 10 out of 10 by W.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service. Jennifer always does an excellent job
Report a concern   October 1, 2021 — Rated 10 out of 10 by Amanda Ruggles Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, fast, efficient - and always a job well done!
Report a concern   October 1, 2021 — Rated 10 out of 10 by Kaelah Hacker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly staff

Report a concern   October 1, 2021 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron in Service Dept. and Team always take care of my needs. KUDOS to them. Thanks :)!!
Report a concern   October 1, 2021 — Rated 10 out of 10 by J.L.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The service department people are helpful and friendly

Report a concern   October 1, 2021 — Rated 10 out of 10 by A.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner went above & beyond with customer service…he was very friendly & helpful both on the phone then in person when I picked up my vehicle.

Report a concern   October 1, 2021 — Rated 10 out of 10 by Jasmine James Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Awesome customer service. Fast service. In and out. Will be back!

Report a concern   September 30, 2021 — Rated 10 out of 10 by Candice Pryor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professionalism. Accommodating.
Report a concern   September 30, 2021 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

First time customer and experienced fantastic customer service!

The only thing negative is you have zero signs that direct you out by the service road as to where to go for car service. I had to walk inside one of your buildings and ask. It wouldn’t be that hard to put up a sign.
Report a concern   September 30, 2021 — Rated 10 out of 10 by Robert Doane Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast reservation and easy fast service department

Report a concern   September 28, 2021 — Rated 10 out of 10 by P.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly people and fast service

Report a concern   September 28, 2021 — Rated 10 out of 10 by Dana Carr Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The people is great especially Bob Glass he really works for the people to find the right automotive and price and budget, thanks again for everything.

Report a concern   September 27, 2021 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is the best. Ron is always so helpful. I always leave very pleased with the service

Report a concern   September 27, 2021 — Rated 10 out of 10 by Autumn White Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

My sales consultant was great,Jennifer Belcher
Made my purchase enjoyable with no hassle.

Service department was horrible, before departing the dealership, tire indicator light was on, toom car twice to service dept. Technician guy didn’t really know how much air to put in tire!! After instructing him to read tire.... drove home and put air in my own tires.. not good for just purchasing a vehicle...
Report a concern   September 27, 2021 — Rated 10 out of 10 by Lisa Yates Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Quality and excellence
Report a concern   September 25, 2021 — Rated 9 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

the wait time is usually what they tell you is going to be
Report a concern   September 25, 2021 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good Take care of customer

Report a concern   September 23, 2021 — Rated 10 out of 10 by Tracie Dunn Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly services and goes over everything that your car needs before doing them.
Report a concern   September 23, 2021 — Rated 10 out of 10 by Harold Davis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service starts when you pull in the service bay. You are helped to know when to stop and then after you get out, protective coverings are put into your vehicle. Then, very helpful service advisors(in my case Ron Abramson) make sure you get everything checked that you require. The waiting areas are comfortable and the service is usually completed in a reasonable amount of time. It's nice to see this level of commitment in today's environment. Many thanks, keep it up.


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