- Phone: (859) 263-5020
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Customer Testimonials
Jennifer Bailey was a very good representative for your company and the service department! Thanks Jennifer for getting my car back to me about 20 minutes early!
Excellant service
I like knowing my car is serviced by the most knowledgeable mechanics who are very familiar with Altimas.
smooth process from start (requesting appointment via web) to finish (getting service on time at out the door quickly).
Great vehicles, professional sales and service staff. We have owned 5 Nissans with four purchased from Don Franklin We wouldn’t be coming back if were not satisfied
Very friendly people to work with,did not pressure
Everyone is kind and friendly. The services are always completed in a timely manner.
The service department was superb!
Consistent service people. Friendly and care about the customer
MJ and others were very informative and helpful. They made the experience very pleasant.
your service made me feel like a friend instead of a customer
Great service and excellent prices!
Fast and convenient
Quality service. And high performance cars.
Mobil synthetic oil seem to work very well. The service was good they got me in on time and a short time later I was ready to leave the dealership.
Friendly
Easy to get in and problem addressed
Ethel ease in dealing with your sales staff Both Ben and MJ were very knowledgeable in providing us with information on the vehicle we wanted Walt was very helpful in explaining all the new electronics associated with our new Rogue
Amazing staff and especially the lady by the name of DAWN!!!!!! She is the person who should receive any award or pat on the back. With our her my dream would’ve never happened. Truly love this lady now and if anybody needs a ride I suggest you speak with her. Compassionate to say the least is what I’ve got from my experience and she is a true professional. Awesome company and I hope that it’s of any help to someone who needs help purchasing a car. If there’s a ceo that would ever take time to personally do anything for dawn to show the gratitude for her service to this business Would be awesome. She is the backbone and brings a lot of professionalism and benefits to the table. God bless you and the folks at don franklin auto mall
Very close to my residence!!
Quick. Easy access.
I’ve been going to Don Franklin for several years. They’ve always been professional, polite and very friendly. I’ve dealt with John Berry for many of those years and it’s more like talking to a friend than a salesman.
We are treated like family and have bought so many vehicles there . We wouldn't go anywhere else.
Love my new ride, second purchased vehicle with Don Franklin. Easy to work with and device has always been spot on!
Always very helpful.
Quick easy efficient. Friendly service.
I was very pleased with assistance from Jannifer Belcher.
Easy and fast appointments. Updates and reminders on services
Brandon Shipman in Nissan Service took great care of me getting my Sentra in to your Nissan Service for the first time. Thanks.

Always prompt! Service on time without delay