Customer Testimonials

Great service quick and good

Timely and thorough.

Everyone is friendly and knowledgeable.

Quality and dedication

Great

N/A

LOVED my sales man and had a great experience!

I love my Rogue, and my Pathfinder prior to that but Don Franklin’s service department is what set them apart from all of the other dealerships. They are always professional and friendly. I never feel pressured for unnecessary services.

Service department is outstanding. I’m there fairly regularly due to the amount of miles I drive. Always greeted with a smile, in and out as quickly as possible, and always kept up to date of what’s going on.

Pleased with the service. Thanks.

I always work with Ron Abramson and trust his knowledge and expertise.

I had a van serviced and they did a great job. While I was there I found a car for my mom and the sales team was great. Very easy to deal with, she bought the car and loves it.

Very nice and helpful people.

Friendly staff and speedy service😊

I was amazed by how quick they had my services complete!

Since the day I bought my car every interaction I’ve had with the staff at Don Franklin Nissan has been the most pleasant. They are fast and efficient and I know they know what they are doing because my car purrs like a kitten every time they service her.

Every time I have had my car serviced the employees have been very professional and timely.

Love my daughters car.

1

Walt has been fantastic and was the reason we bought our 2nd car at Don Franklin Nissan last year.

He is friendly, professional, knowledgeable and totally committed to customer service.

We look forward to buying our next vehicle at Don Franklin Nissan.

Always been a General Motors fan, and got my youngest son to take a look at them. General manager at Don Franklin Somerset is fried and so easy to talk and deal with, Just a few words with this gentleman and you know its someone you can trust and want to do your business with. After my son settling on and absolutely loving a new Tahoe, got a little price remorse that night and decided he was going to look at a vehicle that my friend had recommended prior and both of us said no, we were not interested in looking at. Well long story short after looking and driving one my son said i do really like this and the dealership was very eager to dealer trade for a color he wanted and drove it home to Frankfort today. Thanks JOE and Mark Don Franklin, Somerset Ky for your help in making my son a general motors buyer.

Quick service!

We had an overall positive experience purchasing our vehicle from Don Franklin. From the moment we walked in until the deal was signed. It was great. Everyone was super nice and social distancing was observed, masks were properly worn. Very positive experience! Special shout out to John Berry, our sales person, he was great!

Don Franklin Nissan is a great company to do business with. Their staff is so pleasant to work with. They are very knowledgeable, friendly and courteous. Anytime I've ever had a question Walt Ealey (delivery specialist) has gone above and beyond to assist me. I would highly recommend them to everyone.

I have always had good, reliable service.

Professional & friendly people

Ron was amazing, he’s helped me before and is the reason I keep coming back

The service team at Don Franklin Nissan always can be counted on to give the necessary attention to servicing my Titan ...Reliability is so important to me with regards to my vehicles service needs

They were very fast and friendly.

Everyone is super nice and helpful