Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 3, 2024 — Rated 10 out of 10 by D.M. Don Franklin Ford - Service
What do you like about our products and services?

Fast and friendly. Little expensive for oil change . Coupons need to have longer expiration date.

Report a concern   October 3, 2024 — Rated 10 out of 10 by S.G. Don Franklin Ford - Service
What do you like about our products and services?

Timely service

Report a concern   October 3, 2024 — Rated 10 out of 10 by J.R. Don Franklin Ford - Service
What do you like about our products and services?

Your staff is always very knowledgeable. I appreciate their knowledge when I need to make a decision about a service necessary for my vehicle. They are always polite, friendly, and helpful.
Report a concern   October 3, 2024 — Rated 10 out of 10 by Tony Ford Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Quick response and willing to help within good reason. If you want a car in Columbia please see Cody. They made a not for sure buy to a I should have came sooner…./ thanks…/./ a very pleased customer

Report a concern   October 3, 2024 — Rated 10 out of 10 by Joan Knopp Don Franklin Ford - Service
What do you like about our products and services?

Really pleased with their service. They have reasonably prices.

Report a concern   October 3, 2024 — Rated 10 out of 10 by Ruth Ann Hurt Don Franklin Ford - Service
What do you like about our products and services?

Adam Capps most helpful salesman.
Report a concern   October 3, 2024 — Rated 10 out of 10 by Betty Mcbeath Don Franklin Ford - Service
What do you like about our products and services?

I appreciate your Sales Agent, Adam Capps, picking my vehicle up at my work and bringing it back when it needs serviced. He goes above and beyond to take care of his Don Franklin customers and I truly appreciate it!
Report a concern   October 1, 2024 — Rated 10 out of 10 by Pamela Eastridge Don Franklin Ford - Service
What do you like about our products and services?

Friendly and prompt service . Don Franklin Ford cares about their customers and keeps their vehicles in tiptop condition.
Report a concern   October 1, 2024 — Rated 10 out of 10 by A.W. Don Franklin Ford - Service
What do you like about our products and services?

Nice and friendly.

Report a concern   September 30, 2024 — Rated 10 out of 10 by Melissa Murray Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly and informative

Report a concern   September 30, 2024 — Rated 10 out of 10 by Stephanie Posey Don Franklin Ford - Service
What do you like about our products and services?

Good service and quality

Report a concern   September 30, 2024 — Rated 10 out of 10 by Mikayla Plumlee Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very fair value on trade in, good selection/options, competitive prices, quality employees, ease of purchase overall

Report a concern   September 30, 2024 — Rated 10 out of 10 by Kenneth Mills Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Large selection, friendly down home salespeople

Report a concern   September 26, 2024 — Rated 10 out of 10 by Michael Egnew Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Love our Explorer. Customer service is second to none. Everyone gave us super support & attention. Located the exact vehicle we wanted

Report a concern   September 25, 2024 — Rated 10 out of 10 by Johnny Hale Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I always drive Ford products and Don franklin has a great selection. Cody helped me with my deal and he was very courteous and informative.
Report a concern   September 24, 2024 — Rated 10 out of 10 by Jeanna Raney Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Sales Rep Cody was absolutely fantastic. One of the best car buying experiences we have ever had.
Report a concern   September 24, 2024 — Rated 10 out of 10 by Betty Preston Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly service, great prices!
Report a concern   September 22, 2024 — Rated 10 out of 10 by Kasey Thompson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was amazing to work with, made the buying process so easy and stress free!!!!
Report a concern   September 18, 2024 — Rated 10 out of 10 by R.K.J. Don Franklin Ford - Service
What do you like about our products and services?

Ross is great to deal with. Makes car buying easy
Report a concern   September 11, 2024 — Rated 10 out of 10 by William Durrett Don Franklin Ford - Service
What do you like about our products and services?

TAKE CARE OF MY TRUCK EVERY TIME

Report a concern   September 11, 2024 — Rated 10 out of 10 by Kai Steinmann Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam always gives 100%. We have done multiple deals together and he has become my go-to when I need another vehicle for my fleet.

Report a concern   September 11, 2024 — Rated 10 out of 10 by Betty Mccarol Don Franklin Ford - Service
What do you like about our products and services?

👍 Great

Report a concern   September 11, 2024 — Rated 10 out of 10 by J.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Makes car buying easy!
Report a concern   September 6, 2024 — Rated 10 out of 10 by A.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Don Franklin never disappoints! Been doing business with them for over 30 years! Always have a nice selection and friendly staff that keeps us coming back!
Report a concern   September 6, 2024 — Rated 10 out of 10 by J.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam has been amazing to work with!!!
Report a concern   September 6, 2024 — Rated 10 out of 10 by Pamela Stephens Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The people at the dealership. They are so friendly and go above and beyond to make everyone feel welcomed. They answer questions. Will even come to your house to link your garage door opener. 😊 Nathaniel just left my home and my door is working!
Thank you

Also, I know them to be honest, trustworthy, Christian family. When you go into the dealership you feel like you have walked into a good friends home.

Report a concern   September 6, 2024 — Rated 10 out of 10 by A.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Nice selection. Friendly staff!
Report a concern   September 6, 2024 — Rated 10 out of 10 by A.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Easy to use and friendly staff
Report a concern   September 5, 2024 — Rated 10 out of 10 by Glenn Stearns Don Franklin Ford - Service
What do you like about our products and services?

Employees were very professional and courteous

Report a concern   September 5, 2024 — Rated 10 out of 10 by Jerry Streeval Don Franklin Ford - Service
What do you like about our products and services?

All the service guys are great! They’ve been very helpful and easy to talk to! Once again I have to rave on Adam Capps! So far they’ve all gone above and beyond! Thanks guys!

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