Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 20, 2025 — Rated 10 out of 10 by Lorrie Hicks Don Franklin Ford - Service
What do you like about our products and services?

It very good and you hold up on your word. Y’all are very good on what you do

Report a concern   March 19, 2025 — Rated 10 out of 10 by Mariah Bright Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly and welcoming, prompt to answering questions, great selection of vehicles, knowledgeable staff, I didn't feel like I was just being pushed into the first vehicle I drove. Once we decided on a vehicle we were in and out, keys in hand in under 20min! You can tell the company has strong family values and that trickles down to all their staff. Would recommend!!

Report a concern   March 17, 2025 — Rated 10 out of 10 by R.D. Don Franklin Ford - Service
What do you like about our products and services?

The employees at the service desk are always friendly and courteous.

Report a concern   March 15, 2025 — Rated 10 out of 10 by R.F. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The employees are very respectful and do their best to accommodate you to find the automobile that fits your needs !

Report a concern   March 15, 2025 — Rated 9 out of 10 by L.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

We feel that they treated us well and fairly. The service was fast and easy. The staff was extremely Friendly.

Report a concern   March 15, 2025 — Rated 10 out of 10 by Justin Dotson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Quick and friendly responses, very helpful and informative group. Highly recommend!

Report a concern   March 15, 2025 — Rated 10 out of 10 by M.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Was very nice and accommodating… helped my daughter pick out the perfect car and financing was great for her.

Report a concern   March 15, 2025 — Rated 10 out of 10 by A.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great people to work with for reliable information and helpfulness

Report a concern   March 15, 2025 — Rated 10 out of 10 by G.W. Don Franklin Ford - Service
What do you like about our products and services?

Worked with me on my schedule to get me in early on a specific date and got me out very timely

Report a concern   March 15, 2025 — Rated 10 out of 10 by A.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The friendly and professionalism of each employee at the dealership was impressive to me.
I am very satisfied with the helpfulness that I received. Adam Capps was very knowledgeable of every aspect of the vehicle I purchased.

Report a concern   March 15, 2025 — Rated 10 out of 10 by G.M. Don Franklin Ford - Service
What do you like about our products and services?

Great Products great service all the guys i deal with is super helpful an an super nice i deal with Adom at the Columbia ky store thanks Adom

Report a concern   March 14, 2025 — Rated 10 out of 10 by Nicole Pegg Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody did such a great job with me on my purchase. He is so nice . I will go back if I have a need to

Report a concern   March 14, 2025 — Rated 9 out of 10 by A.S. Don Franklin Ford - Service
What do you like about our products and services?

Fat service

Report a concern   March 14, 2025 — Rated 10 out of 10 by Fenner Castner Don Franklin Ford - Service
What do you like about our products and services?

Everyone at Don Franklin Columbia has always been wonderful and very easy to do business with! I'll never go anywhere else!!

Report a concern   March 14, 2025 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Amazing team

Report a concern   March 14, 2025 — Rated 9 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

I’ve always been treated like family.

Report a concern   March 13, 2025 — Rated 10 out of 10 by Marcia Winn Don Franklin Ford - Service
What do you like about our products and services?

The front desk people are soo helpful, they always try to get you service asap. They are super Great! The service people in the back, seams really good too! They seam to do very good quality work, and are quick about!

Report a concern   March 13, 2025 — Rated 10 out of 10 by Michael Eades Don Franklin Ford - Service
What do you like about our products and services?

They sell nothing but the best automobiles. Personally are easy to talk to and they know all the details in what you want. The price can not be beat

Report a concern   March 12, 2025 — Rated 10 out of 10 by M.G. Don Franklin Ford - Service
What do you like about our products and services?

Quick and convenient. Good service.

Report a concern   March 12, 2025 — Rated 10 out of 10 by J.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly, reliable staff.

Report a concern   March 12, 2025 — Rated 10 out of 10 by Ronnie Janes Don Franklin Ford - Service
What do you like about our products and services?

Prompt & quality service

Report a concern   March 12, 2025 — Rated 10 out of 10 by B.K. Don Franklin Ford - Service
What do you like about our products and services?

Very accommodating

Report a concern   March 12, 2025 — Rated 9 out of 10 by S.A. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The more friendly and less intense buying experience, unlike in the big cities, while also getting the advantage of a volume dealer, like in the cities.

Report a concern   March 11, 2025 — Rated 10 out of 10 by A.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

People is very nice

Report a concern   March 11, 2025 — Rated 10 out of 10 by W.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

They buy an experience was great!

Report a concern   March 8, 2025 — Rated 10 out of 10 by Brent Kimbler Don Franklin Ford - Service
What do you like about our products and services?

Fast, friendly service and things are individualized so every customer feels heard and seen.

Report a concern   March 7, 2025 — Rated 9 out of 10 by Mark Sivado Don Franklin Ford - Service
What do you like about our products and services?

When you set appointment they are almost always on time

Report a concern   March 7, 2025 — Rated 9 out of 10 by S.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Didn’t pressure.

Report a concern   March 7, 2025 — Rated 10 out of 10 by A.H. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly and easy to work with

Report a concern   March 7, 2025 — Rated 10 out of 10 by E.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Jordan done a good job on contacting me very professional. Thanks Eddie Last name removed.


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