Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 5, 2025 — Rated 10 out of 10 by R.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Honesty, integrity and respect for the customer.very friendly and helpful

Report a concern   April 5, 2025 — Rated 10 out of 10 by James Livers Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good quick response, but from the service department always very friendly and willing to help great sales associates

Report a concern   April 5, 2025 — Rated 10 out of 10 by D.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Lance wade everything has been good

Report a concern   April 1, 2025 — Rated 9 out of 10 by Wayne Benjamin Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross schambon in sales got right to the questions I had and I appreciate that when I buy a used vehicle thank you don Franklin and Ross Schambon Wayne Benjamin

Report a concern   April 1, 2025 — Rated 10 out of 10 by Anthony Williams Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly people

Report a concern   April 1, 2025 — Rated 10 out of 10 by J.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

They are very friendly and did not pressure you.

Report a concern   March 30, 2025 — Rated 10 out of 10 by Marissa Huddleston Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The buying process was made super easy for me, no never-ending paper work to sign. I was especially surprised that the car I purchased was detailed and filled with gas without my asking.

Report a concern   March 29, 2025 — Rated 10 out of 10 by T.H. Don Franklin Ford - Service
What do you like about our products and services?

Got in quickly, work was completed in a timely manner

Report a concern   March 29, 2025 — Rated 10 out of 10 by L.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly staff. Do not push for sale. Try hard to find what you want

Report a concern   March 29, 2025 — Rated 10 out of 10 by K.W. Don Franklin Ford - Service
What do you like about our products and services?

Prompt quality service

Report a concern   March 28, 2025 — Rated 10 out of 10 by Paul Mills Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross is the best he always takes his time with us best salesperson around

Report a concern   March 28, 2025 — Rated 10 out of 10 by William Dayton Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very accommodating and patient and friendly with the customers.

Report a concern   March 28, 2025 — Rated 10 out of 10 by A.T. Don Franklin Ford - Service
What do you like about our products and services?

The fast friendly service.

Report a concern   March 28, 2025 — Rated 10 out of 10 by B.K. Don Franklin Ford - Service
What do you like about our products and services?

People awesome and I trust them

Report a concern   March 27, 2025 — Rated 10 out of 10 by Cheryl Corbin Don Franklin Ford - Service
What do you like about our products and services?

Friendliness and reliability

Report a concern   March 26, 2025 — Rated 10 out of 10 by M.D. Don Franklin Ford - Service
What do you like about our products and services?

Prompt service.

Report a concern   March 26, 2025 — Rated 9 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

I talked to Larry smith when I need something

Report a concern   March 26, 2025 — Rated 10 out of 10 by M.G. Don Franklin Ford - Service
What do you like about our products and services?

So friendly and fast. I appreciate you!!

Report a concern   March 26, 2025 — Rated 10 out of 10 by M.A. Don Franklin Ford - Service
What do you like about our products and services?

Great service!

Report a concern   March 26, 2025 — Rated 9 out of 10 by Cary Wolfe Don Franklin Ford - Service
What do you like about our products and services?

All my service needs can be completed at one location.

Report a concern   March 26, 2025 — Rated 10 out of 10 by S.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Sale person andy was great

Report a concern   March 26, 2025 — Rated 10 out of 10 by Bradley Davis Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Excellent vehicles and even excellent service! Staff was super helpful and friendly! We will definitely be shopping there again!

Report a concern   March 24, 2025 — Rated 10 out of 10 by S.E. Don Franklin Ford - Service
What do you like about our products and services?

The only ford dealership that I take my cars to. They take care of my cars, they are courteous and timely.

Report a concern   March 24, 2025 — Rated 10 out of 10 by S.L. Don Franklin Ford - Service
What do you like about our products and services?

good service

Report a concern   March 24, 2025 — Rated 10 out of 10 by J.V.R.O. Don Franklin Ford - Service
What do you like about our products and services?

Love my Ford Explorer. I always receive great service from Don Franklin Ford.Their Products are always great.

Report a concern   March 24, 2025 — Rated 10 out of 10 by B.B. Don Franklin Ford - Service
What do you like about our products and services?

Quick and easy! What more could you want? Always appreciate these guys, they do an awesome job!

Report a concern   March 24, 2025 — Rated 10 out of 10 by M.T. Don Franklin Ford - Service
What do you like about our products and services?

I love the complete detail report about my car.

Report a concern   March 24, 2025 — Rated 10 out of 10 by Marty Wooldridge Don Franklin Ford - Service
What do you like about our products and services?

On time with service and great customer care

Report a concern   March 20, 2025 — Rated 10 out of 10 by Johnny Cooper Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly, listened to questions and answered them all. Cleaned the vehicle before we took it home.

Report a concern   March 20, 2025 — Rated 10 out of 10 by D.S. Don Franklin Ford - Service
What do you like about our products and services?

Friend and very courteous


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