Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 9, 2026 — Rated 10 out of 10 by H.P. Don Franklin Ford - Service
What do you like about our products and services?

I have always been a Ford girl I’m from Detroit

Report a concern   July 9, 2026 — Rated 10 out of 10 by James Avritt Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great salesman in Ross! Very helpful.
Report a concern   July 9, 2026 — Rated 10 out of 10 by L.L. Don Franklin Ford - Service
What do you like about our products and services?

Timely manner of getting vehicle in and out from being serviced
Report a concern   July 9, 2026 — Rated 9 out of 10 by Joan Knopp Don Franklin Ford - Service
What do you like about our products and services?

I TRUST that Don Franklin Ford will take care of what service my vehicle needs.

Report a concern   July 8, 2026 — Rated 10 out of 10 by Marilyn Havenner Don Franklin Ford - Service
What do you like about our products and services?

Your service team members are always friendly and very helpful! Keeping me up-to-date on everything that’s being done or needs to be done for my car.
Report a concern   July 6, 2026 — Rated 10 out of 10 by J.M. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly and a great interaction everytime. Was super helpful, identified the problems, and not only told me but went in depth on what the problem was and what it causes.
Report a concern   July 6, 2026 — Rated 10 out of 10 by David Newton Don Franklin Ford - Service
What do you like about our products and services?

Great service and bumper to bumper coverage. Would highly recommend Don Franklin to others.
Report a concern   July 6, 2026 — Rated 10 out of 10 by Steven Cundiff Don Franklin Ford - Service
What do you like about our products and services?

Don Franklin has always given me tremendous service on both my vehicles. Anytime I call, they can get me in. I have made several good friends there. They are the best!
Report a concern   July 6, 2026 — Rated 10 out of 10 by K.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Y
Report a concern   July 6, 2026 — Rated 10 out of 10 by B.C. Don Franklin Ford - Service
What do you like about our products and services?

I have to go there or I lose my warranty

Report a concern   July 6, 2026 — Rated 10 out of 10 by Seth Steele Don Franklin Ford - Service
What do you like about our products and services?

Exceptional service!
Report a concern   July 6, 2026 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

The ease of service for oil change j me asked it a game changer for busy working people. Thanks so much.

Report a concern   July 6, 2026 — Rated 10 out of 10 by L.A. Don Franklin Ford - Service
What do you like about our products and services?

Good customer service
Report a concern   June 30, 2026 — Rated 10 out of 10 by T.H. Don Franklin Ford - Service
What do you like about our products and services?

The warranty by don franklin. And everyone is so nice and helpful

Report a concern   June 29, 2026 — Rated 10 out of 10 by R.W. Don Franklin Ford - Service
What do you like about our products and services?

It is great. Everyone is so helpful and friendly
Report a concern   June 29, 2026 — Rated 10 out of 10 by D.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Readily available vehicle assortment and services, and the staff is great! Adam and Jason are phenomenal.

Report a concern   June 29, 2026 — Rated 10 out of 10 by David Coffey Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very easy to work with.
Report a concern   June 29, 2026 — Rated 10 out of 10 by Justin Sebastian Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good selection
Good price
Low pressure salesman

Report a concern   June 29, 2026 — Rated 9 out of 10 by D.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The sales associate Jackie was great. Never felt more comfortable with a salesperson

Report a concern   June 29, 2026 — Rated 10 out of 10 by Jodonna Stargel Don Franklin Ford - Service
What do you like about our products and services?

They are all very helpful

Report a concern   June 29, 2026 — Rated 10 out of 10 by W.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly Honest and straightforward

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.K.I. Don Franklin Ford - Service
What do you like about our products and services?

Jordan Mann is a top notch salesman. Made the car buying experience stress free.

Report a concern   June 27, 2026 — Rated 10 out of 10 by S.H. Don Franklin Ford - Service
What do you like about our products and services?

The friendly service and convenient location.
Report a concern   June 26, 2026 — Rated 10 out of 10 by W.B. Don Franklin Ford - Service
What do you like about our products and services?

Ford
Report a concern   June 26, 2026 — Rated 10 out of 10 by Lanna Mcaninch Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly helpful service in finding what I wanted on don franklin lot. Adam Capps was an excellent employee!

Report a concern   June 26, 2026 — Rated 10 out of 10 by Gordon Neal Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

You had the truck I wanted that’s it and my salesman. Ross was very knowledgeable and patient with me.
Report a concern   June 26, 2026 — Rated 10 out of 10 by P.E. Don Franklin Ford - Service
What do you like about our products and services?

All the staff was very nice and accommodating.

Report a concern   June 26, 2026 — Rated 10 out of 10 by Rebecca Hash Don Franklin Ford - Service
What do you like about our products and services?

The friendly service assistant, the fact I can walk in without an appointment!

Report a concern   June 26, 2026 — Rated 10 out of 10 by S.M. Don Franklin Ford - Service
What do you like about our products and services?

Convenient
Report a concern   June 25, 2026 — Rated 10 out of 10 by M.T. Don Franklin Ford - Service
What do you like about our products and services?

The employees !!! The employees in the service dept are THE BEST !!


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