- Phone: 270-384-3016
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Customer Testimonials
Good friendly sales people, it’s family owned by down to earth good people.
A great place to do business with, very personal and friendly!
Great service from Curtis,Ross and Tom in service.
They made sure it was fixed right and were great people to work with.
The vehicle experience that I have encountered with the Don Franklin Group has been very positive, from purchasing to service. The staff are professional and knowledgeable, as well as courteous and friendly. I would recommend Don Franklin Auto to anyone seeking a quality vehicle and great service.
The service people are friendly and try to meet your needs. Thank you.
The huge selection!! And you all are willing to bring it closer to us is very helpful.
Fast and friendly
The guy that helped us was super nice, and found us our perfect vehicle.
Nice and easy to deal with.
Friendly and helpful staff. Service writers and parts department are knowledgeable and professional. Service techs are trained and highly qualified. The new facility is a great asset to our community!
Very responsive, reliable and trustworthy.
Very professional and showed they wanted our business.
Jordan is very nice & made my experience easy.
Loved the new building and lot. Very comfortable and inviting. The sales staff was awesome
Friendly people
They are great to work with and their service dept goes above and beyond to make sure your needs are met. Everything is explained to you and what needs to be done. They are the best!!
Love my jeep
Good honest people
Was treated so well by the young man at service. They took care of my car and service in very reasonable amount of time. Took care of all my needs!
Everyone was nice
Great service. Guys done what I asked them to do. Very courteous. Service done in new building and was a very nice place. Chad was great to work with!!
Super friendly personnel who provide excellent and knowledgeable service!
Top notch sales and service
I have always loved a Ford. I live in Albany Kentucky and had my ford escape worked on by a local mechanic. He charged me for things I didn’t need and I may have even paid for stuff I didn’t receive. I had my ford escape towed from Albany to Columbia
Don Franklin and within an hour of them getting my car I had gotten a phone call telling me what the problem was. My local mechanic had my car for nearly 3 months!! I can’t recommend them enough! Thanks guys you are VERY appreciated by me!!
Had a routine maintenance for oil change and filter. Service was timely and efficient.
The prompt service and everyone is so friendly. They always have a smile and are eager to help you no matter what the issue is. I recommend the service and parts especially as they are the ones I have dealt with.
Service
Ford is the only vehicle I will own

Great people great service