Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 19, 2025 — Rated 10 out of 10 by K.R. Don Franklin Ford - Service
What do you like about our products and services?

Fast

Report a concern   August 19, 2025 — Rated 10 out of 10 by Linda Spalding Don Franklin Ford - Service
What do you like about our products and services?

Products are just as describe. Service was quick and very dependable.

Report a concern   August 19, 2025 — Rated 10 out of 10 by Carol Miller Don Franklin Ford - Service
What do you like about our products and services?

Having Don Franklin install a new motor in my Edge was a great experience. That’s exactly why I will continue to purchase any and all future vehicles will be from them

Report a concern   August 19, 2025 — Rated 10 out of 10 by P.G. Don Franklin Ford - Service
What do you like about our products and services?

Dependability safety

Report a concern   August 19, 2025 — Rated 10 out of 10 by J.G. Don Franklin Ford - Service
What do you like about our products and services?

What I have used has been very reliable so far. The service department has been very good, prompt and professional.

Report a concern   August 19, 2025 — Rated 10 out of 10 by Joshua Dicken Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly services. Very knowledgeable about there products.

Report a concern   August 19, 2025 — Rated 10 out of 10 by Boone Whitaker Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Tommy was friendly, knowledgeable and prompt.

Report a concern   August 18, 2025 — Rated 10 out of 10 by J.B.S. Don Franklin Ford - Service
What do you like about our products and services?

Service is fast and friendly

Report a concern   August 17, 2025 — Rated 10 out of 10 by M.H. Don Franklin Ford - Service
What do you like about our products and services?

The service has been greatly improved. Please continue treating loyal customers with kindness. Thank First name removed

Report a concern   August 16, 2025 — Rated 9 out of 10 by C.S. Don Franklin Ford - Service
What do you like about our products and services?

It’s fast and reasonable priced

Report a concern   August 15, 2025 — Rated 10 out of 10 by T.M. Don Franklin Ford - Service
What do you like about our products and services?

Friendly service, good prices, good warranty.

Report a concern   August 15, 2025 — Rated 10 out of 10 by R.B. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   August 15, 2025 — Rated 10 out of 10 by Mark Kinnett Don Franklin Ford - Service
What do you like about our products and services?

I called to get my car in for service and they got me my appointment in less than a week and it’s been that way every time. I bought my car new at Don Franklin and will probably buy my next vehicle their too.

Report a concern   August 15, 2025 — Rated 10 out of 10 by Katherine Billings Don Franklin Ford - Service
What do you like about our products and services?

From the sale to the regular service of our Bronco, it has been very nice, very much unlike a typical car dealership experience.

Report a concern   August 15, 2025 — Rated 10 out of 10 by B.O. Don Franklin Ford - Service
What do you like about our products and services?

Stand behind what they say
Never had a problem with any sales person there

Report a concern   August 15, 2025 — Rated 10 out of 10 by Anthony Goodin Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly honest and knowledgeable sales people

Report a concern   August 15, 2025 — Rated 10 out of 10 by G.R. Don Franklin Ford - Service
What do you like about our products and services?

Larry smith

Report a concern   August 15, 2025 — Rated 10 out of 10 by A.S. Don Franklin Ford - Service
What do you like about our products and services?

The staff is very friendly and helpful to us always

Report a concern   August 13, 2025 — Rated 10 out of 10 by Shelly S Swagger Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Do you have a white SUV Mercedes or bmw

Report a concern   August 12, 2025 — Rated 10 out of 10 by Gerald Haselwood Don Franklin Ford - Service
What do you like about our products and services?

Employees, product, service, professionalism!!

Report a concern   August 12, 2025 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

I was very pleased from check in to check out. Service was prompt. Great team

Report a concern   August 12, 2025 — Rated 10 out of 10 by James Alcorn Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Nathaniel at Don Franklin Auto made leasing my 2025 Mustang Mach E a breeze!!! Everything from beginning to end was a phenomenal experience that I would highly recommend to anyone in the market for a new or used vehicle!!

Report a concern   August 12, 2025 — Rated 10 out of 10 by T.B. Don Franklin Ford - Service
What do you like about our products and services?

Always have gotten in for service on time and told what all was done

Report a concern   August 12, 2025 — Rated 9 out of 10 by Dave Eddingfield Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The warranty. And service

Report a concern   August 12, 2025 — Rated 10 out of 10 by O.S. Don Franklin Ford - Service
What do you like about our products and services?

High quality and owners care

Report a concern   August 11, 2025 — Rated 10 out of 10 by J.Q. Don Franklin Ford - Service
What do you like about our products and services?

Service is great and people are very responsive

Report a concern   August 11, 2025 — Rated 10 out of 10 by D.C. Don Franklin Ford - Service
What do you like about our products and services?

Service department was awesome. My appointment was 2:30 and at 2:29 they had my suv in service. When finished Curtis went over everything that had been checked and fixed.

Report a concern   August 11, 2025 — Rated 10 out of 10 by James Morris Don Franklin Ford - Service
What do you like about our products and services?

Service from J Mann was very fair and professional. Product was in place of a auto that I was interested in. I was treated well.

Report a concern   August 11, 2025 — Rated 10 out of 10 by Greg Coe Don Franklin Ford - Service
What do you like about our products and services?

I appreciate the complete check of vehicle and through report at return of my vehicle.

Report a concern   August 11, 2025 — Rated 9 out of 10 by Vickie Witty Don Franklin Ford - Service
What do you like about our products and services?

Very nice people to deal with.


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