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Customer Testimonials
Everyone is nice and will do whatever it takes to help find what ur looking for.
You all are extremely good at your job and friendly and always helpful anytime
Have always had good luck with Ford vehicles and have good service
Professional and courtesy
Dan has always treated me good I have knew them for years
Very helpful & the pickup & return service is great.
Ford. Ross your salemsn
Great job put car on a ramp for me
Very easy and hassle free experience dealing with them!!!! Explaining everything to me in each aspect of my purchase!!!!
The service department is easily contacted to schedule an appointment. They inform you about the service being done and if
Service was great, Service technician was very friendly and greeted with a smile!
Shop local
Good
Excellent service from friendly and professional staff!
Everyone is very nice and friendly. And everyone is knowledgeable about the products they offer!
The service people were very helpful!
Staff was very friendly!
Only thing I’ll own !
Quick service and didn’t have to have appointment
Great service and aways ask for additional care
The ability to get everything done at one place.
Salesmen are helpful without being pushy
I’ve always been a Ford customer and have been satisfied with the service I have received at Don Franklin.
The employees at Don Franklin Columbia are incredibly kind and helpful! I appreciate their honesty and desire to satisfy the customer.
Both are top quality
Very friendly and told us exactly what to expect and how long everything would take.
So helpful and friendly.
Honest.
Very good looked at my truck and didn’t need any appointment thank you very much

We love our Ford Bronco! The service staff was very friendly and the waiting area was super nice! Thanks!