Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 20, 2026 — Rated 10 out of 10 by Tony Ford Don Franklin Ford - Service
What do you like about our products and services?

Awesome

Report a concern   May 20, 2026 — Rated 10 out of 10 by Larry Holton Don Franklin Ford - Service
What do you like about our products and services?

I’ve had a great experience every time I’ve been there. Everyone has been super nice and know what’s up. There’s never been an issue getting in for service even when I gave no notice. Thanks guy!
Report a concern   May 20, 2026 — Rated 10 out of 10 by Elizabeth Pelston Don Franklin Ford - Service
What do you like about our products and services?

Went out of your way to help get what we wanted, very kind and friendly place. I will be recommend you guys to anyone!! GIVE YOU A BIG WHOPPING 10!!!!!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by V.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The salespeople are good to answer questions and makes you feel welcome there anytime

Report a concern   May 20, 2026 — Rated 10 out of 10 by S.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Your customer service is excellent. Adam is not only a great salesman but also good troubleshooting any issue I’ve had. I appreciate his phenomenal attention to detail and customer service.

Report a concern   May 20, 2026 — Rated 9 out of 10 by Gordon Neal Iii Don Franklin Ford - Service
What do you like about our products and services?

Larry’s honesty
Report a concern   May 20, 2026 — Rated 10 out of 10 by Nathan Thomas Don Franklin Ford - Service
What do you like about our products and services?

Everyone I have dealt with there seems to genuinely care about getting the best result. It’s not about their time or making money, It’s about making sure the customer is taken care of completely.
Report a concern   May 20, 2026 — Rated 10 out of 10 by Kent Noe Don Franklin Ford - Service
What do you like about our products and services?

Great and friendly service
Fair prices
Knowledgeable techs
Report a concern   May 20, 2026 — Rated 10 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

Quick and friendly service
Report a concern   May 20, 2026 — Rated 10 out of 10 by Dale Robins Don Franklin Ford - Service
What do you like about our products and services?

Super cooperative.
Report a concern   May 20, 2026 — Rated 10 out of 10 by Sharon Bledsoe Don Franklin Ford - Service
What do you like about our products and services?

Good service
Report a concern   May 20, 2026 — Rated 10 out of 10 by B.S. Don Franklin Ford - Service
What do you like about our products and services?

Errrthang
Report a concern   May 18, 2026 — Rated 10 out of 10 by K.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Sales team
Report a concern   May 18, 2026 — Rated 10 out of 10 by B.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

great service
Report a concern   May 18, 2026 — Rated 10 out of 10 by J.P.R. Don Franklin Ford - Service
What do you like about our products and services?

This location has a great staff! Every time I come in or call everyone is really friendly and helpful.

Report a concern   May 17, 2026 — Rated 10 out of 10 by G.E. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone is so professional and friendly

Report a concern   May 16, 2026 — Rated 10 out of 10 by R.W. Don Franklin Ford - Service
What do you like about our products and services?

Was glad to see Chad there. Great service.

Report a concern   May 16, 2026 — Rated 10 out of 10 by L.B. Don Franklin Ford - Service
What do you like about our products and services?

They are friendly and glad to help solve your problems.

Report a concern   May 16, 2026 — Rated 10 out of 10 by C.E. Don Franklin Ford - Service
What do you like about our products and services?

Super fast service and really nice to work with

Report a concern   May 16, 2026 — Rated 10 out of 10 by B.M. Don Franklin Ford - Service
What do you like about our products and services?

Great service and wonderful employees!

Report a concern   May 16, 2026 — Rated 10 out of 10 by Mattie Bartley Don Franklin Ford - Service
What do you like about our products and services?

Curtis and the team were outstanding to work with! From start to finish they handled all interactions with top tier customer service. Curtis helped me and answered all questions through out the entire process. The repair was completed in a timely manner. The process with quick and efficient. I appreciate the team at Don Franklin!

Report a concern   May 16, 2026 — Rated 10 out of 10 by Wendy Carroll Don Franklin Ford - Service
What do you like about our products and services?

Friendly staff, and informative about what had been done and was done in a timely manner.

Report a concern   May 16, 2026 — Rated 10 out of 10 by N.L. Don Franklin Ford - Service
What do you like about our products and services?

Very efficient

Report a concern   May 16, 2026 — Rated 9 out of 10 by Susie Mathis Don Franklin Ford - Service
What do you like about our products and services?

Exceptional Service

Report a concern   May 14, 2026 — Rated 10 out of 10 by K.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Close to home
Report a concern   May 14, 2026 — Rated 10 out of 10 by William Davis Don Franklin Ford - Service
What do you like about our products and services?

The direct discussion.

Report a concern   May 14, 2026 — Rated 9 out of 10 by V.M. Don Franklin Ford - Service
What do you like about our products and services?

Close to home. Friendly and efficient service

Report a concern   May 13, 2026 — Rated 10 out of 10 by B.K. Don Franklin Ford - Service
What do you like about our products and services?

Nice new building quick response in and out quick

Report a concern   May 13, 2026 — Rated 10 out of 10 by S.M. Don Franklin Ford - Service
What do you like about our products and services?

We are very pleased with our service from Don Franklin Ford In Columbia KY
Report a concern   May 13, 2026 — Rated 10 out of 10 by Landon Rayburn Don Franklin Ford - Service
What do you like about our products and services?

It’s a Ford

Privacy Policy