- Phone: 270-384-3016
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Customer Testimonials
They were great
Every one was very helpful
Great!!!
Promptness and quick service
Everyone was friendly and seemed to have a interest in helping me to take care of my situation and worked on my vehicle problems quickly and fairly priced, so thanks to all involved.
I always feel like my vehicle is safe and will get me where I need to go. The service techs always make sure everything is in working order. They are always kind and easy to work with.
Great service and fast service, I'm very happy with Don Franklin Ford service in Columbia, Ky.
OEM replacement parts are used here.
Service personnel and leadership teams are attentive to customer’s concerns.
Waiting areas are clean and comfortable.
Service personnel keeps customers updated on wait times for their vehicles.
Overall very pleasant experience at this dealership.
The Service Department always Get You In And Fixed Very Nice People
Very friendly staff.
on time, and thourgh.
Great service!
We've bought a number of vehicles from you and always are treated well for purchase and service!!! Everyone kind and helpful
Family communication and focus on customer satisfaction
Name brand products. Polite and helpful staff. Timely service.
The ease of the process. The team at Don Franklin is top notch. The truck that was purchased is the top of the line ford
Kindness and trustworthiness
Listened to what was wrong with my vehicle and so have been patient with me to get it fixed
Stafwas very helpful, friendly, and professional. My wait was three hours for all my service and I was consulted often and asked if I needed anything.
Fast, friendly, and knowledgeable staff!
Well trained service
Friendly customer service reps and quick service
We have always been treated respectfully & they stand behind their products
Dominic waa very nice and professional
Good and quick service
The people there go above and beyond, helping anyone.
Don Franklin Ford, are upfront and honest with their products. They make you feel welcome.
Friendly service and quick service
Personal treatment and honesty
Great service,Great customer service and Great people to work with.
A great experience with automobile purchase.
Products - Ford has given me 35 years of very good cars. And Don Franklin have proven to be several cuts above in providing customer service. I would recommend them to all.