- Phone: 270-384-3016
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Customer Testimonials
We’ve bought twice now (‘23 Traverse, ‘25 Equinox) from DF Columbia because of Jordan Mann. He is a great example of the difference customer service can make. He is attentive and accessible. He takes initiative and advocates for his customer.
Buying vehicles mostly seems like a losing proposition and large purchases can be unnerving, but Jordan puts his clients at ease.
We’re pleased with our purchase and vehicle. But those can be found anywhere. The trust and customer service really make the difference.
Service is great! They keep you informed and they do a great job!
No pushy sales. Tommy was easy to work with. And wasn’t pushy about making a sale
Our salesman, Adam Capp, is trustworthy and does his best to find exactly what you’re looking for in a vehicle. He also makes sure all is going well after the sale. Since that is a rare attribute for a car salesman, I recommend him and your company for a perfect buying experience, plus a love my Toyota and my husband loves his Ranger.
good work. easy to work with.
Services were good
We appreciate your attentiveness concerning what we like and listened to our needs, when trading vehicles.
You are always there, ready to help us with any issues we might encounter.
Thank you for your service!
Always liked the ford automobiles
Professional
Very efficient and dependable.
Great service and Mr. Ross Schabom has been one of the best to work with very proud to work with him and you’re amazing team
Good service
You stand behind what you sell
Always friendly and clean. The warranty with Franklin service is a huge plus. Takes away a lot of future worries.
The staff at Don Franklin Ford Columbia is always incredibly helpful.
Friendly and professional employees!
So far I've never had a long wait to get scheduled for service and their work has always been very satisfactory. Some DF locations are booking two weeks ahead which is hard for us to do. Thank you for your prompt service.
Was very nice and has reasonable prices
My service person
Was great . I do not llive in town
And would have liked a linc that could be connected to my checking account. All of DON Franklin people are polite and helpful
Awesome customer service and the Christian praise music really helps
I like how nice and truthful about their vehicles and their personalities,they stick to their word and very nice to everyone.
Nice facility and helpful and informative staff
Todo, la amabilidad, lo rápido que trabajan.
That you would know if anything is going to happen before and maybe take care of it
You carry a large inventory and I get help with any issues. The salesmen and everyone else have been super!
Good Management and service
Service was done as promised. Small issue at the end but it was remedied quickly .
They did everything right in my eyes. And communicated during the service.
Customer service
I am a true Ford guy.