Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 23, 2026 — Rated 10 out of 10 by A.B. Don Franklin Ford - Service
What do you like about our products and services?

Quick sevice

Report a concern   September 23, 2026 — Rated 10 out of 10 by David Chelf Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The sales person at Don Franklin Ford in Columbia, Ky did a great job handling our recent purchase. We have purhased two trucks at that location, and dealing with them has always made buying a new vehicle very easy.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Darrell Overstreet Don Franklin Ford - Service
What do you like about our products and services?

Friendly. Very efficient

Report a concern   September 22, 2026 — Rated 10 out of 10 by Neal Branscum Don Franklin Ford - Service
What do you like about our products and services?

Caring and accommodating staff. Highly recommend Don Franklin Auto Group.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Richard Leblond Don Franklin Ford - Service
What do you like about our products and services?

Great dealership, great prices, great staff.

Report a concern   September 22, 2026 — Rated 10 out of 10 by G.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Staff are exceptional

Report a concern   September 22, 2026 — Rated 10 out of 10 by Paul Mills Don Franklin Ford - Service
What do you like about our products and services?

Great job and fast

Report a concern   September 22, 2026 — Rated 9 out of 10 by J.S. Don Franklin Ford - Service
What do you like about our products and services?

Professional sometimes ok pricy

Report a concern   September 21, 2026 — Rated 10 out of 10 by K.D. Don Franklin Ford - Service
What do you like about our products and services?

I like that I can get a service appointment on Saturdays. The staff is friendly and very helpful.

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Friendly service staff

Report a concern   September 21, 2026 — Rated 10 out of 10 by E.S. Don Franklin Ford - Service
What do you like about our products and services?

I’m very pleased because they take care of me so quickly. They keep me abreast of what’s going on in the very professional.

Report a concern   September 21, 2026 — Rated 10 out of 10 by S.M. Don Franklin Ford - Service
What do you like about our products and services?

Always treated with respect and kindness

Report a concern   September 21, 2026 — Rated 10 out of 10 by A.R. Don Franklin Ford - Service
What do you like about our products and services?

Friendly service. They explain everything to me.

Report a concern   September 20, 2026 — Rated 10 out of 10 by Anthony Herrarte Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The cars you all got are amazing Mrs Jackie and Mr. Jason are the best
Mrs. Jackie had been helping me and she helped me get approved
Also love the talking vending machine
Anthony herrarte

Report a concern   September 18, 2026 — Rated 9 out of 10 by J.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great to work with without high pressure. Gauge was great person to work with.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Angelia Smith Don Franklin Ford - Service
What do you like about our products and services?

People were very nice.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Jason Faulkner Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Customer service was great!

Report a concern   September 18, 2026 — Rated 9 out of 10 by Lavonda Coffman Don Franklin Ford - Service
What do you like about our products and services?

Good service

Report a concern   September 17, 2026 — Rated 9 out of 10 by S.L. Don Franklin Ford - Service
What do you like about our products and services?

Love the new facility!

Report a concern   September 17, 2026 — Rated 10 out of 10 by Tessa Willis Don Franklin Ford - Service
What do you like about our products and services?

They treat you like family, there is truly no other dealership that doesn’t that for you!

Report a concern   September 17, 2026 — Rated 10 out of 10 by Haris Ujkanovich Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great people , professional team , doing business the old fashioned way . Honest and humble

Report a concern   September 17, 2026 — Rated 9 out of 10 by Clifton Rutledge Don Franklin Ford - Service
What do you like about our products and services?

Quickness of fixing my car

Report a concern   September 17, 2026 — Rated 10 out of 10 by Jared Boddy Don Franklin Ford - Service
What do you like about our products and services?

Great service

Report a concern   September 17, 2026 — Rated 10 out of 10 by S.B. Don Franklin Ford - Service
What do you like about our products and services?

Service is honest about upcoming sales when I check on a service. Clean, dependable service.

Report a concern   September 15, 2026 — Rated 10 out of 10 by Daryl Ford Don Franklin Ford - Service
What do you like about our products and services?

Chad and the guy that fixed my rear ended very helpful 👍,Thanks Daryl Ford

Report a concern   September 14, 2026 — Rated 10 out of 10 by Otha Stearman Don Franklin Ford - Service
What do you like about our products and services?

Use every time

Report a concern   September 12, 2026 — Rated 9 out of 10 by J.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good service

Report a concern   September 11, 2026 — Rated 10 out of 10 by M.G. Don Franklin Ford - Service
What do you like about our products and services?

Cody Burkhart did an excellent job.

Report a concern   September 11, 2026 — Rated 10 out of 10 by Steve Hartfield Don Franklin Ford - Service
What do you like about our products and services?

They are quick to get you taken care of

Report a concern   September 11, 2026 — Rated 10 out of 10 by Eric Spanding Don Franklin Ford - Service
What do you like about our products and services?

Quick easy an friendly


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