Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 11, 2026 — Rated 10 out of 10 by B.L. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great selection and awesome service

Report a concern   May 11, 2026 — Rated 10 out of 10 by Gloria Harrison Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Best Ford dealership in USA Drive 1,000 miles to buy our Explorer

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.C. Don Franklin Ford - Service
What do you like about our products and services?

They are very nice

Report a concern   May 8, 2026 — Rated 10 out of 10 by B.S. Don Franklin Ford - Service
What do you like about our products and services?

Easy to schedule service and the service was done fairly quickly.

Report a concern   May 7, 2026 — Rated 10 out of 10 by S.H. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and fast!

Report a concern   May 6, 2026 — Rated 10 out of 10 by Maurice Ball Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone we have worked with at Don Franklin has been top notch and a pleasure to work with. Thank you for making us feel good about our car/ truck buying experiences!

Report a concern   May 6, 2026 — Rated 10 out of 10 by E.Y. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Salesman was extremely helpful. Came in on his day off to help us locate the vehicle we were looking for. He moved several options from other lots and was patient as we made a decision. We are grateful for the help we received from Dominque.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Victor Hardey Don Franklin Ford - Service
What do you like about our products and services?

I Highly recommend Don Franklin Ford, I can get an appointment the same day or next day or what ever is Convenient for me, The people working at the service bay are very friendly,
The service is very Professional. I have been having my service done at Don Franklin Ford for 2 years now and never had any problems or concerns and I will continue with all my service needs with Don Franklin ford.

Report a concern   May 6, 2026 — Rated 10 out of 10 by M.A. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Jackie was awesome to deal with! Very helpful and knowledgeable. Great experience 😊

Report a concern   May 5, 2026 — Rated 10 out of 10 by Mindy Wilkerson Don Franklin Ford - Service
What do you like about our products and services?

The sales and service are an amazing team!

Report a concern   May 5, 2026 — Rated 10 out of 10 by K.D. Don Franklin Ford - Service
What do you like about our products and services?

It is easy to schedule an appointment for a service including an oil change. Everyone is very friendly!!

Report a concern   May 5, 2026 — Rated 10 out of 10 by H.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross always makes every vehicle buying process seamless and just friendly to work with. Will definitely be reaching out to Ross again whenever we decide to buy another vehicle.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Sylvia Tallent Don Franklin Ford - Service
What do you like about our products and services?

The way they get me how nice there are Chad was great help

Report a concern   May 5, 2026 — Rated 10 out of 10 by Joshua Swango Don Franklin Ford - Service
What do you like about our products and services?

Built ford tough! The whole place is great from sales all the way to service won’t buy another car from any other place

Report a concern   May 1, 2026 — Rated 9 out of 10 by Cole Becker Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The transparency was great

Report a concern   April 30, 2026 — Rated 10 out of 10 by E.D. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly staff and Dominic was great to work with! I have already recommended him!

Report a concern   April 30, 2026 — Rated 10 out of 10 by Andy Wilbert Don Franklin Ford - Service
What do you like about our products and services?

Seth Steele was very helpful in finding the right tires for my truck and fitting me in. Service techs did a great job and were quick changing my tires.

Report a concern   April 30, 2026 — Rated 10 out of 10 by W.P. Don Franklin Ford - Service
What do you like about our products and services?

Promo

Report a concern   April 30, 2026 — Rated 10 out of 10 by C.H. Don Franklin Ford - Service
What do you like about our products and services?

The service I received was top notch. The members were very professional and knowledgeable.

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam is terrific person and is very responsive to what customers need and want.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Bobby Miller Don Franklin Ford - Service
What do you like about our products and services?

Brake serviced my F350 Ford Disel. Located, identified the malfunction and repaired it quickly. Repair cost was reasonable. Allowed me to leave the truck on their lot until I returned from an out of state trip.

Report a concern   April 27, 2026 — Rated 10 out of 10 by Steven Durham Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very helpful, nice to deal with not overbearing. Patient.

Report a concern   April 27, 2026 — Rated 10 out of 10 by B.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Service was wonderful and overall we had a great experience.

Report a concern   April 27, 2026 — Rated 10 out of 10 by Jason Miller Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The salesman was courteous, professional, knowledgeable and made the effort of purchasing; seamless

Report a concern   April 27, 2026 — Rated 10 out of 10 by D.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Straight forward, friendly service without pressure.

Report a concern   April 27, 2026 — Rated 10 out of 10 by Jessie Wilkerson Don Franklin Ford - Service
What do you like about our products and services?

Professional service and staff.

Report a concern   April 24, 2026 — Rated 10 out of 10 by Janet Vanarsdall Don Franklin Ford - Service
What do you like about our products and services?

Easy to work with,
Always so helpful!

Report a concern   April 22, 2026 — Rated 10 out of 10 by Darlene Neeley Don Franklin Ford - Service
What do you like about our products and services?

Friendly, efficient

Report a concern   April 22, 2026 — Rated 10 out of 10 by Rebecca Harper Don Franklin Ford - Service
What do you like about our products and services?

Friend

Report a concern   April 22, 2026 — Rated 10 out of 10 by Dean Bomar Don Franklin Ford - Service
What do you like about our products and services?

I’m a Ford guy all the way


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