Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 3, 2025 — Rated 10 out of 10 by Darlene Johnson Don Franklin Ford - Service
What do you like about our products and services?

Very kind and caring staff!

Report a concern   December 3, 2025 — Rated 10 out of 10 by D.L. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I have already recommended lance and Jordan to a dozen or more people
THEY'RE THE BEST !!!!!!!

Report a concern   December 3, 2025 — Rated 10 out of 10 by L.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Jordan Mann and the entire Don Franklin Ford family took absolute care of us. This was probably the easiest new vehicle transaction I’ve ever dealt with and I’m about a four time returning customer. Keeps getting better and that’s why we chose Don Franklin!

Report a concern   December 3, 2025 — Rated 10 out of 10 by L.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great after service also

Report a concern   November 30, 2025 — Rated 10 out of 10 by Shannon Whittenburg Don Franklin Ford - Service
What do you like about our products and services?

Exceptionally friendly staff and family atmosphere.

Report a concern   November 30, 2025 — Rated 10 out of 10 by Mitchell Laslie Don Franklin Ford - Service
What do you like about our products and services?

The people are real professional

Report a concern   November 29, 2025 — Rated 10 out of 10 by Josh Frost Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

It’s the people that make your business worth dealing with.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Emily Sneed Don Franklin Ford - Service
What do you like about our products and services?

Quick and easy

Report a concern   November 29, 2025 — Rated 9 out of 10 by J.S. Don Franklin Ford - Service
What do you like about our products and services?

I have always liked the service I have gotten at Don Franklin Ford in Columbia. The service is why I continue to prefer purchasing my vehicles there.

Report a concern   November 28, 2025 — Rated 10 out of 10 by Gordon Fallen Don Franklin Ford - Service
What do you like about our products and services?

Quality service, quick turnaround time and great communication.

Report a concern   November 28, 2025 — Rated 10 out of 10 by T.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Dominik the salesman was excellent!
Knowledgeable, no pressure, and we drove 3 or 4 different kinds of vehicles. Very patient.We didn’t buy today but when we do it will be with Dominik.
Awesome inventory any kind of vehicle you looking for they have or will get it .

Report a concern   November 27, 2025 — Rated 10 out of 10 by Morgan Long Don Franklin Ford - Service
What do you like about our products and services?

Very little waiting time

Report a concern   November 26, 2025 — Rated 10 out of 10 by Seth Dunbar Don Franklin Ford - Service
What do you like about our products and services?

Timely and easy.

Report a concern   November 25, 2025 — Rated 10 out of 10 by Tony Greenwell Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everything

Report a concern   November 24, 2025 — Rated 10 out of 10 by Niki Lee Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Really was pleased with our salesman Dominic. Really the whole team was great.

Report a concern   November 24, 2025 — Rated 10 out of 10 by M.B. Don Franklin Ford - Service
What do you like about our products and services?

They take care of any problems you might have and make it right. Also good quality cars.

Report a concern   November 24, 2025 — Rated 10 out of 10 by R.W. Don Franklin Ford - Service
What do you like about our products and services?

Everything. people are very nice and polite

Report a concern   November 24, 2025 — Rated 10 out of 10 by J.T. Don Franklin Ford - Service
What do you like about our products and services?

Prompt professional service

Report a concern   November 24, 2025 — Rated 10 out of 10 by Steven Cundiff Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I have always driven a Ford and have never had any major problems with them whatsoever. My son-in-law works for Ford in Louisville, Kentucky and that just makes buying the Ford that much easier. Don Franklin is a dealership with a fantastic reputation, and I will stay with that as long as I can.

Report a concern   November 22, 2025 — Rated 10 out of 10 by Brandy Stayton Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

My salesman Dominic Lay made me want to buy from Don Franklin. He was such a kind and genuine person. He was honest and very polite. He was on top of everything and made my purchase so easy.

Report a concern   November 21, 2025 — Rated 10 out of 10 by V.F. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I like Ford trucks

Report a concern   November 19, 2025 — Rated 10 out of 10 by A.V.R.O. Don Franklin Ford - Service
What do you like about our products and services?

I like my F150 and the service is great at Don Franklin I would definitely recommend them.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Eddie Hazelwood Don Franklin Ford - Service
What do you like about our products and services?

I like the prompt response and the pricing provided before you make your decision.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Roger Chaney Don Franklin Ford - Service
What do you like about our products and services?

I liked Adam and he has been very accommodating to help me make my decision.

Report a concern   November 19, 2025 — Rated 9 out of 10 by W.H. Don Franklin Ford - Service
What do you like about our products and services?

Friendly

Report a concern   November 19, 2025 — Rated 10 out of 10 by K.H. Don Franklin Ford - Service
What do you like about our products and services?

Did the work right the first time

Report a concern   November 19, 2025 — Rated 10 out of 10 by T.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody was great very informative and helpful though the process

Report a concern   November 18, 2025 — Rated 10 out of 10 by B.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I’m z plan customer…they answered all my questions on my quest to find new truck.

Report a concern   November 18, 2025 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Good service done on time

Report a concern   November 18, 2025 — Rated 10 out of 10 by S.P. Don Franklin Ford - Service
What do you like about our products and services?

Pick up service and polite


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