Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 27, 2025 — Rated 10 out of 10 by E.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Our sales person is very personable a d extremely polite. Always happy. Not pushy, gives advice but does not push his ideas upon you.
Report a concern   September 27, 2025 — Rated 10 out of 10 by L.F. Don Franklin Ford - Service
What do you like about our products and services?

Scheduling and service

Report a concern   September 27, 2025 — Rated 10 out of 10 by C.P.C. Don Franklin Ford - Service
What do you like about our products and services?

They usually get you in pretty quick.

Report a concern   September 26, 2025 — Rated 10 out of 10 by Joshua Swango Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

We love the salesman and their we will make it work attitude and the fantastic warranty that comes with the vehicles

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.R. Don Franklin Ford - Service
What do you like about our products and services?

Great quick service for my issue
Report a concern   September 26, 2025 — Rated 10 out of 10 by S.B. Don Franklin Ford - Service
What do you like about our products and services?

Courteous service.
Report a concern   September 25, 2025 — Rated 10 out of 10 by Blake Parsons Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Easy to work with and will give you the best deal they possibly can

Report a concern   September 24, 2025 — Rated 10 out of 10 by A.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone is nice and very friendly!

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great family business with a hometown atmosphere. An awesome experience

Report a concern   September 24, 2025 — Rated 10 out of 10 by B.F. Don Franklin Ford - Service
What do you like about our products and services?

Friendly. No complaint on the products
Report a concern   September 24, 2025 — Rated 10 out of 10 by C.S. Don Franklin Ford - Service
What do you like about our products and services?

Always professional and quick service!
Report a concern   September 24, 2025 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

No bull

Report a concern   September 24, 2025 — Rated 10 out of 10 by A.E. Don Franklin Ford - Service
What do you like about our products and services?

Being able to schedule services that work on my availability. Friendly service associates.

Report a concern   September 24, 2025 — Rated 9 out of 10 by S.G. Don Franklin Ford - Service
What do you like about our products and services?

Prompt and friendly

Report a concern   September 23, 2025 — Rated 10 out of 10 by Joe H Curtis Don Franklin Ford - Service
What do you like about our products and services?

Quick In and Out for routine service, always less than an hour, this week about 40 minutes, so quick my fiancée didn't think they'd had time to service, lol. Since we drive a Kia, we sometimes take to DF Kia in Somerset and always get good quick routine maintenance.
Report a concern   September 23, 2025 — Rated 10 out of 10 by D.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The staff was wonderful. Gauage Key was wonderful. The manger made things right. Great place! My family purchased 3 ford trucks in three days. Thank you all
Report a concern   September 20, 2025 — Rated 10 out of 10 by R.F. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great customer service and great deals
Report a concern   September 20, 2025 — Rated 10 out of 10 by Reselute Reselute Opperations Don Franklin Ford - Service
What do you like about our products and services?

Quick and fixed

Report a concern   September 20, 2025 — Rated 10 out of 10 by S.F. Don Franklin Ford - Service
What do you like about our products and services?

Chad helped me Friday and such a friendly helpful person. He helped getting my car in quickly for services and I so appreciate the men that serviced my car.
Report a concern   September 20, 2025 — Rated 10 out of 10 by A.H. Don Franklin Ford - Service
What do you like about our products and services?

Service writer, friendly, and knowledgeable I was in and out in a timely manner
Very satisfied with everything
Report a concern   September 20, 2025 — Rated 10 out of 10 by M.Y. Don Franklin Ford - Service
What do you like about our products and services?

They both are great!!
Report a concern   September 20, 2025 — Rated 10 out of 10 by E.M. Don Franklin Ford - Service
What do you like about our products and services?

Great experience with our F150 purchase

Report a concern   September 20, 2025 — Rated 10 out of 10 by T.K. Don Franklin Ford - Service
What do you like about our products and services?

Fast service
Report a concern   September 20, 2025 — Rated 10 out of 10 by Brenda Spayd Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Knowledgeable and kind team to work with!
Report a concern   September 19, 2025 — Rated 10 out of 10 by Jason Putman Don Franklin Ford - Service
What do you like about our products and services?

Fast service and reasonable prices on parts.

Report a concern   September 19, 2025 — Rated 10 out of 10 by B.A. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Don Franklin won my future business. I had the best experience that I have ever had buying a vehicle recently and it’s due in large part to the friendly staff. Tommy went above and beyond to make the process stress free and I will be recommending him in the future.
Report a concern   September 19, 2025 — Rated 10 out of 10 by Carol Miller Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I am very very happy with my new car and Adam was amazing he went above and beyond with his helping me gather everything right. Thank so very much Adam

Report a concern   September 19, 2025 — Rated 10 out of 10 by Jimmy York Don Franklin Ford - Service
What do you like about our products and services?

Service is rendered in a reasonable time. Service attendants are knowledgeable

Report a concern   September 19, 2025 — Rated 10 out of 10 by William Moss Don Franklin Ford - Service
What do you like about our products and services?

Great vehicle,Great service!! And Adam Capps is THE MAN!!!
Report a concern   September 19, 2025 — Rated 10 out of 10 by Danny Skaggs Don Franklin Ford - Service
What do you like about our products and services?

Service is quick and DF stands behind what they do.


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