Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 9, 2025 — Rated 10 out of 10 by Dale Stilts Don Franklin Ford - Service
What do you like about our products and services?

They are very nice and friendly and always try to help you,always there for you and us,very helpful

Report a concern   October 8, 2025 — Rated 10 out of 10 by F.G. Don Franklin Ford - Service
What do you like about our products and services?

Love my Yukon😊😊

Report a concern   October 8, 2025 — Rated 10 out of 10 by Miranda Stauffer Don Franklin Ford - Service
What do you like about our products and services?

Very friendly, easy to schedule an appointment and work is always done well

Report a concern   October 8, 2025 — Rated 10 out of 10 by Inc Leasor Electric, Inc Don Franklin Ford - Service
What do you like about our products and services?

Everything

Report a concern   October 7, 2025 — Rated 10 out of 10 by Gregory Slinker Don Franklin Ford - Service
What do you like about our products and services?

They do everything right and if anything isn’t right they make it right. Very nice people and prompt service.

Report a concern   October 7, 2025 — Rated 10 out of 10 by W.S. Don Franklin Ford - Service
What do you like about our products and services?

Great service!

Report a concern   October 4, 2025 — Rated 10 out of 10 by Cheryl Corbin Don Franklin Ford - Service
What do you like about our products and services?

We are treated like family!

Report a concern   October 4, 2025 — Rated 10 out of 10 by Jill Antle Don Franklin Ford - Service
What do you like about our products and services?

The service department is great! They are friendly and knowledgeable, and I feel confident taking my vehicles here.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Kelly Hutchins Don Franklin Ford - Service
What do you like about our products and services?

Very polite and quick to get the job done

Report a concern   October 3, 2025 — Rated 10 out of 10 by D.S. Don Franklin Ford - Service
What do you like about our products and services?

Fast friendly

Report a concern   October 3, 2025 — Rated 10 out of 10 by Marty Wooldridge Don Franklin Ford - Service
What do you like about our products and services?

Quick, efficient service

Report a concern   October 1, 2025 — Rated 10 out of 10 by L.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Excellent customer service

Report a concern   September 30, 2025 — Rated 10 out of 10 by Stephanie Haley Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

We had an awesome no stress buying process with Don Franklin Ford in Columbia and would highly recommend.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Lisa McGrady Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The service was quick and I was very satisfied! The Lincoln I bought was very nice ,clean, and exactly what they said.

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Consistency

Report a concern   September 29, 2025 — Rated 10 out of 10 by R.R. Don Franklin Ford - Service
What do you like about our products and services?

You check everything and call if it’s something that needs to be replaced before doing it. Great service

Report a concern   September 29, 2025 — Rated 10 out of 10 by Marilyn Lile Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great experience with buying my explorer! All staff was wonderful especially Adam! Thank yall!

Report a concern   September 29, 2025 — Rated 10 out of 10 by A.S. Don Franklin Ford - Service
What do you like about our products and services?

Columbia Ford sales and service are the nicest around. I work in Glasgow but drive to Columbia for sales and service because it’s unmatched

Report a concern   September 29, 2025 — Rated 10 out of 10 by H.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good service

Report a concern   September 27, 2025 — Rated 10 out of 10 by E.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Our sales person is very personable a d extremely polite. Always happy. Not pushy, gives advice but does not push his ideas upon you.

Report a concern   September 27, 2025 — Rated 10 out of 10 by L.F. Don Franklin Ford - Service
What do you like about our products and services?

Scheduling and service

Report a concern   September 27, 2025 — Rated 10 out of 10 by C.P.C. Don Franklin Ford - Service
What do you like about our products and services?

They usually get you in pretty quick.

Report a concern   September 26, 2025 — Rated 10 out of 10 by Joshua Swango Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

We love the salesman and their we will make it work attitude and the fantastic warranty that comes with the vehicles

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.R. Don Franklin Ford - Service
What do you like about our products and services?

Great quick service for my issue

Report a concern   September 26, 2025 — Rated 10 out of 10 by S.B. Don Franklin Ford - Service
What do you like about our products and services?

Courteous service.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Blake Parsons Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Easy to work with and will give you the best deal they possibly can

Report a concern   September 24, 2025 — Rated 10 out of 10 by A.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone is nice and very friendly!

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great family business with a hometown atmosphere. An awesome experience

Report a concern   September 24, 2025 — Rated 10 out of 10 by B.F. Don Franklin Ford - Service
What do you like about our products and services?

Friendly. No complaint on the products

Report a concern   September 24, 2025 — Rated 10 out of 10 by C.S. Don Franklin Ford - Service
What do you like about our products and services?

Always professional and quick service!


Privacy Policy