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Customer Testimonials
I like Ford trucks
My family was treated with courtesy and respect.
Thank You
Don Franklin Ford of Columbia
Always helpful and can get an appointment in a timely manner.
Reasonably priced.
You have knowledgeable, friendly helpful employees and you stand behind what you sell and service?
Very thorough and dependable, pleasure to do business with
Quick appointments for oil changes
Friendly
Great help, patient and easy to work with
Very helpful answering questions about the vehicle, it was a very pleasant and quick experience on the purchase of our new truck, we was out the door within a hour.
Great service
Needed to have a battery checked you checked it quickly ordered it and had it installed that day. Thank you very much.
I am a Ford retirie so I buy Fords
Service was excellent
Family owned company with great values.
Friendly, respectful, and sincere.
Mr.Eddie and the gang at the Ford dealership will do anything that they can to make sure that you are satisfied.
Very professional, courteous,and thorough
A family care facility!
Tried very hard to get me what I was looking for
Friendly staff, efficient and timely service.
Prompt and courteous staff.
I like the vast selection. I like that if you find a vehicle at another dealership that’s in the Don Franklin network that you can transfer that vehicle to your local dealership. Although I did not purchase at my recent trip I will be doing my business with Tommy Stearns at the Columbia Ford location whenever I locate a vehicle I would like to purchase. Unethical and unmoral people like Tim Hardwick and especially Aaron McCloud at the Columbia Nissan dealership could learn some lessons on how to treat a customer from the Columbia Ford dealership. I was fortune enough to have purchase 2-3 vehicles from Don before he pass several years ago. It is nice to know that Tommy and the Ford dealership in Columbia still carry on Don’s tradition of treating the customer right. He’s probably rolling over in his grave knowing what Tim and Aaron are doing to his name at the Nissan dealership.
The team, first to last, top to bottom, is highly professional yet equally friendly and consumer-interest/concerns/care oriented. They are very motivated to meet any need. I recommend them, products and services, to everyone without reservation.
Very professional and always satisfies the customer
Great service! Fast and friendly, I felt confident that they got the job done correctly.
The service is always on time. This visit was especially fast. The staff is always friendly.
Awesome salesman treated very well
They were very polite and they were willing to help me. In whatever manner I need it to purchase my car. I am very satisfied with the service I received.
Mr. Adam Capps was beyond helpful with everything I needed, went above and beyond to get my the car I needed. Was just so impressed with everything!