Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 25, 2025 — Rated 10 out of 10 by L.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam Capps is the best.

Report a concern   May 24, 2025 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Friendliness and punctuality cost effective on some thing

Report a concern   May 24, 2025 — Rated 10 out of 10 by Heather Wise Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Professionalism, quick response & make doing business EASY!

Report a concern   May 24, 2025 — Rated 10 out of 10 by M.B.D. Don Franklin Ford - Service
What do you like about our products and services?

Fast , courteous service

Report a concern   May 24, 2025 — Rated 10 out of 10 by S.B. Don Franklin Ford - Service
What do you like about our products and services?

Friendly staff and always helpful!

Report a concern   May 22, 2025 — Rated 9 out of 10 by A.V. Don Franklin Ford - Service
What do you like about our products and services?

Fast service

Report a concern   May 21, 2025 — Rated 10 out of 10 by Kenny Grider Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very good salesperson

Report a concern   May 21, 2025 — Rated 10 out of 10 by S.C. Don Franklin Ford - Service
What do you like about our products and services?

Great experiences with Don Franklin! Nothing but good thing but good things to say about customer service and Adam

Report a concern   May 21, 2025 — Rated 10 out of 10 by William Baker Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The friendliest people to interact with and go out of their way to help you in anyway they can

Report a concern   May 21, 2025 — Rated 10 out of 10 by Brenda Kessler Don Franklin Ford - Service
What do you like about our products and services?

Great, dependable vehicle. I know you're going to help me keep it well maintained and running.

Report a concern   May 20, 2025 — Rated 9 out of 10 by T.E. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

They are willing to try to find the vehicle you are looking for and wasn’t trying to hurry the sale

Report a concern   May 20, 2025 — Rated 9 out of 10 by D.B. Don Franklin Ford - Service
What do you like about our products and services?

Always friendly and willing to answer questions

Report a concern   May 18, 2025 — Rated 10 out of 10 by Brenson Bishop Don Franklin Ford - Service
What do you like about our products and services?

My first visit to Don Franklin Ford in Columbia Ky

Very satisfied with service - as described

Curtis - was very helpful

Also enjoyed speaking with salesman Ross who helped me find the service dept -

This will be my first chose of Ford dealer and service in the future

Report a concern   May 18, 2025 — Rated 10 out of 10 by M.E. Don Franklin Ford - Service
What do you like about our products and services?

Service was good the labor charge is too high.

Report a concern   May 18, 2025 — Rated 10 out of 10 by Joan Knopp Don Franklin Ford - Service
What do you like about our products and services?

Courteous service and reasonable priced.

Report a concern   May 18, 2025 — Rated 10 out of 10 by J.L. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great customer service, courteous, polite, and treat you like family

Report a concern   May 18, 2025 — Rated 10 out of 10 by James Padgett Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

There is not a vehicle better than ford on this planet and not better people on this planet than ford people

Report a concern   May 18, 2025 — Rated 10 out of 10 by L.A. Don Franklin Ford - Service
What do you like about our products and services?

Great Quick service

Report a concern   May 18, 2025 — Rated 10 out of 10 by G.F. Don Franklin Ford - Service
What do you like about our products and services?

Easy to work with and very personable

Report a concern   May 18, 2025 — Rated 10 out of 10 by D.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Seems straight forward approach

Report a concern   May 18, 2025 — Rated 10 out of 10 by M.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Quick and easy. Didn’t have to spend all day waiting.

Report a concern   May 18, 2025 — Rated 10 out of 10 by S.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Customer friendly

Report a concern   May 18, 2025 — Rated 10 out of 10 by C.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good to work with had a good sales man that try to help in every way he could

Report a concern   May 18, 2025 — Rated 10 out of 10 by Paul Hurst Don Franklin Ford - Service
What do you like about our products and services?

Friendly people. Good service.

Report a concern   May 16, 2025 — Rated 10 out of 10 by A.A. Don Franklin Ford - Service
What do you like about our products and services?

Great products, very knowledgeable employees and mechanics

Report a concern   May 13, 2025 — Rated 10 out of 10 by Christopher Billings Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly and professional. Salesmen wasn’t pushy and incredibly willing to help.

Report a concern   May 12, 2025 — Rated 10 out of 10 by Connie Stone Don Franklin Ford - Service
What do you like about our products and services?

Fast and efficient service!!!

Report a concern   May 12, 2025 — Rated 10 out of 10 by Aaron Labarge Don Franklin Ford - Service
What do you like about our products and services?

Good hometown people that is willing to take care of their fellow neighbor.

Report a concern   May 12, 2025 — Rated 9 out of 10 by K.F. Don Franklin Ford - Service
What do you like about our products and services?

Friendly staff. Service department is quick and thorough.

Report a concern   May 12, 2025 — Rated 10 out of 10 by James *Voided Repair Order* Don Franklin Ford - Service
What do you like about our products and services?

It’s the best


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