Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 9, 2024 — Rated 10 out of 10 by Michael Eades Don Franklin Ford - Service
What do you like about our products and services?

They have the lowest prices. They are great to work with and if they don’t have what you are looking for they will get it. Mike EADES

Report a concern   March 9, 2024 — Rated 10 out of 10 by C.W. Don Franklin Ford - Service
What do you like about our products and services?

Was able to use coupons to help with service cost.

Report a concern   March 9, 2024 — Rated 10 out of 10 by S.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Exceptional service from Travis! Very knowledgeable, friendly, and easy to work with on a deal.

Report a concern   March 9, 2024 — Rated 10 out of 10 by Ted Murrell Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

They are top notch!

Report a concern   March 9, 2024 — Rated 10 out of 10 by J.J. Don Franklin Ford - Service
What do you like about our products and services?

The Franklin family is great to work with they go the extra mile to help with any issues that occur and are willing to help when a issue occures

Report a concern   March 9, 2024 — Rated 9 out of 10 by J.C. Don Franklin Ford - Service
What do you like about our products and services?

I used the service department for warranty work and servicing. The staff was very friendly and was a bunch of up selling which I really enjoyed.

Report a concern   March 1, 2024 — Rated 9 out of 10 by N.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

They are trustworthy

Report a concern   March 1, 2024 — Rated 10 out of 10 by David Jones Don Franklin Ford - Service
What do you like about our products and services?

Adam Capps is our salesman. He does an excellent job and your service staff does a great job to get us taken care of.
Thank You
Dave Jones

Report a concern   February 27, 2024 — Rated 10 out of 10 by R.F. Don Franklin Ford - Service
What do you like about our products and services?

Great service, friendly staff.

Report a concern   February 27, 2024 — Rated 10 out of 10 by Melinda England Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Warranty

Report a concern   February 26, 2024 — Rated 10 out of 10 by Jason Ray Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

There were no pushy sales man and everyone was very good to deal with best experience I have ever had Ross is a great salesman all in a wonderful experience

Report a concern   February 26, 2024 — Rated 10 out of 10 by B.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Had a great salesman
They seem very honest
Great prices

Report a concern   February 25, 2024 — Rated 10 out of 10 by N.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

My sales representative made the buying experience very easy. Despite the extended delay for the truck delivery

Report a concern   February 24, 2024 — Rated 10 out of 10 by Michael Dodson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Our salesman Adam was very helpful and patient .

Report a concern   February 23, 2024 — Rated 10 out of 10 by Shana Walters Don Franklin Ford - Service
What do you like about our products and services?

Do NOT go to Don Franklin Kia in somerset. They will screw you to a wall!!! Now don franklin ford in Columbia is amazing! They will do any and everything in their power to make sure you get the best deal and anything you need to go with the vehicle you want. I will return to the ford dealership tomorrow if I needed another vehicle. I would buy a horse before I bought another vehicle from Kia again!

Report a concern   February 22, 2024 — Rated 10 out of 10 by C.P. Don Franklin Ford - Service
What do you like about our products and services?

normal nice blah, blah

Report a concern   February 21, 2024 — Rated 10 out of 10 by W.M. Don Franklin Ford - Service
What do you like about our products and services?

That's just it! I don't want tokeep getting these surveys.

Report a concern   February 18, 2024 — Rated 10 out of 10 by Steven Dowell Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam did an extremely good job as our sales representative. He was very knowledgeable about the Lexus we bought even though it was not a brand of car that they usually sell. We hope that this car will last as long as we do but, if we are in need of another car or truck in the future we will see if Don Franklin Ford has what we are interested in. Thanks

Report a concern   February 18, 2024 — Rated 10 out of 10 by K.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Trucks and the salesman Adam cutts awesome job

Report a concern   February 17, 2024 — Rated 10 out of 10 by Michael Dodson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was very professional, was not pushy made he process painless and easy

Report a concern   February 14, 2024 — Rated 10 out of 10 by J.E. Don Franklin Ford - Service
What do you like about our products and services?

I have been dealing with Franklin Motors for many years and have always been greeted with courtesy and respect from the staff. The dealership has always stood behind their vehicles and has always made the process of purchasing a new vehicle easy. Jordan and Lance went above and beyond to assist me with the purchase of my newest vehicle. Lance has assisted me with purchasing vehicles since he started at Franklin Motors many years ago. I highly recommend Don Franklin.

Report a concern   February 14, 2024 — Rated 10 out of 10 by P.R. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly, fast service

Report a concern   February 14, 2024 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Speed, price, quality

Report a concern   February 14, 2024 — Rated 10 out of 10 by J.T. Don Franklin Ford - Service
What do you like about our products and services?

Great service.

Report a concern   February 10, 2024 — Rated 10 out of 10 by Eric Strang Don Franklin Ford - Service
What do you like about our products and services?

They do what the customer wants in service.Always a pleasure to deal with.Don Franklin is a company you can trust.

Report a concern   February 7, 2024 — Rated 10 out of 10 by P.S. Don Franklin Ford - Service
What do you like about our products and services?

Quick and helpful. I believe them to be trustworthy.

Report a concern   February 6, 2024 — Rated 10 out of 10 by D.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly and quick service

Report a concern   February 6, 2024 — Rated 10 out of 10 by E.S. Don Franklin Ford - Service
What do you like about our products and services?

Friendly staff and fast service.

Report a concern   February 6, 2024 — Rated 10 out of 10 by G.G. Don Franklin Ford - Service
What do you like about our products and services?

good and fast service

Report a concern   February 6, 2024 — Rated 10 out of 10 by K.G. Don Franklin Ford - Service
What do you like about our products and services?

They were able to help me out in a very timely manor.


Privacy Policy