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Customer Testimonials
Adam was an absolute pleasure and professional to work with.
Best car buying experience I’ve had!
Family oriented business. I remember well when the two brothers were young and just married and and Mr Don Franklin himself was grooming them to someday run what is now probably the largest family-owned car dealership in the history of America. They were always so humble and polite.
Some things never change. They pride themselves on treating their customers like family. They didn't get as successful as they are by doing anything but right by the people who have repeatedly done business with Don Franklins two sons.
I like Fords
Great sales and finance team. They took the time to go over things.
Adam Capps was the sales rep and was wonderful. We stopped by the dealership intending to just look around. We were unaware that it was close to closing time and Adam and the rest of the employees were so accommodating. There was no pressure at any time.
This was probably the best experience we have ever had buying a vehicle.
Great products friendly service
Great staff and care.
Every one is super nice!
The customer service is amazing.
Great friendly service
Lifetime power train warranty
Excellent service quick in and out
Hometown feel and fast and easy service!
Always great service , quality work and very professional
And have always been very honest with me
Awesome experience
Everybody done a good job
Good service
The young men who work the counter are so effecient and polite. Service was great.
Treat you great.
Don’t like the fact that using a debit card costs extra on the bill
Great Service, clean. Need ADA compliant entrances into service department.
Good service and knowledgeable
Staff is friendly and service is great and Don Franklin Motors has always stood behind us when we bought our vehicles from them — this makes about our 9th or 10th one
Fast and quality service
I was happy with the effort they made to make this sale possible despite the distance and technical questions that I had about a model that they didn’t sell new at this dealership.
Fast service
Friendly and trustworthy family who sell dependable vehicles and will work with you on a decent price and affordable payments if needed.
Convenience and informative
I enjoy the quality and look of ford vehicles. I love how everyone is so nice to talk to at the Don Franklin Ford in Columbia. Dan and his wife are very kind and friendly along with his staff from sales team to service. I have never had a bad experience since I started buying vehicles there.