- Phone: 270-384-3016
- Visit Website
Customer Testimonials
grat cars and service
Haven't bought a vehicle in eleven years and being able to purchase one in an atmosphere that made me feel comfortable was a pleasure.
Very helpful, upfront, and convenient.
Travis Starns was so helpful and absolutely the best car salesman I’ve ever encountered.
prompt service
The personal and professional service.
Thus far the Service Dept. has been exceptional.
Great customer service!
Best service, best salesmen’s! Wouldn’t buy from anywhere else!
Down to earth and kind, honest employees.
I like that everyone is friendly without being pushy or trying to force a sell.
The job was done very efficiently.
I like the personal service, and the quality of the vehicles.
X
Very friendly and easy to conduct business. Tommy was great to deal with. They didn't plop you down in a used car lot trailer but instead had private rooms for the passing of private information. Very professional. Thank you
Responsive, helpful sales team.
Qualified and attentive service department.
I have used Ford products for years and always been satisfied and the service at Don Franklin's in Columbia is great.
Always very prompt in performing service work and their work at Ford in Columbia, Ky has always been spot on.
Our hour and a half drive is taken into consideration when appointments are made😊
Have treated me fair as any car dealership
Professional and not pushy, paperwork was ready upon arrival, would buy again from Don Franklin
Very helpful and friendly.
Ford products
I’ve been buying ford trucks since 1978
I well pleased with them all
The sales manager, and the salesman were both top-notch, really nice people and easy to work with. Would recommend them and Don Franklin
To all family and friends!
This dealership went above and beyond for us! Mr. Franklin himself helped ensure that we got everything that we needed. We were in a difficult situation where it would have been easy to take advantage and they did nothing but take the best absolute care of us! Forever grateful that we found them and will most definitely be purchasing our vehicles from them from here forward!
Great selection & prompt friendly service
Steve was great! They completed the service on my F-150 in a very timely manner. Great customer service to boot! 10/10 reccommend.
Ross was exceptional! He found the exact vehicle that I wanted!
Bing dealing with Don Franklin for 25years great bounce of people to deal with
Awesome customer service! Curtis helped us out in the Ford dealership in Columbia and put us at ease over buying a vehicle!